StarHub MaxInfinity Fiber Optic - Experience

[tanaka_yuuta]

anyone fiber these few weeks/months surf internet dam slow?

Always unable to load a website.
Youtube buffer dam long and because of the slow speed, always automatically change to the lowest resolution video for me

the problem start from around 10pm onwards to 6am

dam angry!!!

Update with image

Last time able to hit 150mbps up and down.. look at the speed now...

my speedtest results have always been darn good but the surfing speed is just bad...

the only thing that's fast is torrents. blazing fast.

 

[Humster]

Well, these 2 days, streaming from Twitch is ok, Surfing is a bit slow, but still ok. Gaming = laggy.

 

[openseason]

my speedtest results have always been darn good but the surfing speed is just bad...

the only thing that's fast is torrents. blazing fast.

Same problem! Still slow at surfing net, crawling net now!
Starhub said their tech are going to look into it for quite sometimes still not fixed! Terrible sia!

 

[CheeKo]

I tried this, and it worked for me. Surfing is rather fast now.
Maybe you guys can try it.

Google for "Google public DNS". Look for their primary and secondary DNS IP number.
Open dlink router admin page.
Click manual internet setup.
At the bottom there is a DNS section.
Change the primary and secondary DNS IP to Google public DNS IP
Save settings
Surfing problem should be solved.

If this helped you, would be nice to buy me a cup of tea

 

[bagger 288]

Today no lag at all. Are things finally sorted out?

 

[ohmygod1986]

I tried this, and it worked for me. Surfing is rather fast now.
Maybe you guys can try it.

Google for "Google public DNS". Look for their primary and secondary DNS IP number.
Open dlink router admin page.
Click manual internet setup.
At the bottom there is a DNS section.
Change the primary and secondary DNS IP to Google public DNS IP
Save settings
Surfing problem should be solved.

If this helped you, would be nice to buy me a cup of tea

Had always set to google dns so no feeling

 

[winthony]

On VoIP?
If not, request for direct ONT and purchase your preferred router at your preference.

If on VoIP, u can still do the same for the router part as above plus a motorola voice enabled modem (approx $25-40 at hwz mktplace). The VoIP modem is for your voice service.

i currently not using the VoIP on fibre. so all i have to do is to call starhub up and tell them i want a direct ONT? then i just plug the ONT to the fibre point and connect my router to the ONT?

 

[layang89]

Had always set to google dns so no feeling

Hi

May i know what is the trade off for using google dns ?

 

[Gribber]

i currently not using the VoIP on fibre. so all i have to do is to call starhub up and tell them i want a direct ONT? then i just plug the ONT to the fibre point and connect my router to the ONT?

Yes. However, starhub will not provide technical support for your personal router.

 

[winthony]

Yes. However, starhub will not provide technical support for your personal router.

Alright! There isnt going to be any configuration right? Plug and use?
Any router model popular? On 200mbs plan and the starhub provided router has poor wifi coverage and slow speed over homeplug

 

[whistle blower]

no problems with torrents here

signed up during Valentine's Day 100Mbps $29/mth heng no issues from day 1 but maybe depend on estate

 

[Gribber]

Alright! There isnt going to be any configuration right? Plug and use?
Any router model popular? On 200mbs plan and the starhub provided router has poor wifi coverage and slow speed over homeplug

Plug and play usually but I will say alittle configuration is required for optimal performance.

I am tilted towards asus router but some people have bad experience with it though.

 

[galliano]

my speedtest results have always been darn good but the surfing speed is just bad...

the only thing that's fast is torrents. blazing fast.

Ditto. Its similiar case for me too.

Surfing websites: slow
Torrents: crazy fast.

 

[winthony]

Plug and play usually but I will say alittle configuration is required for optimal performance.

I am tilted towards asus router but some people have bad experience with it though.

Configuration such as? :O
Asus high end?

 

[Gribber]

Configuration such as? :O
Asus high end?

Dhcp or lan and wan?
Wireless settings? Etc etc.

No, I won't say ASUS is high end.

 

[noobiee]

any feedback from starhub fibre 200mb at redhill/tiong bahru area?

planning to sign up for this

https://www.starhub.com/personal/pr...clusive_201405&utm_content=hero_Find_Out_More

considering i have starhub cable tv right now...

the home number can keep?

 

[gabong]

I guess you saw my post

Number porting is available.

 

[nomoreliaola]

hihi, should i sign up for homehub fibre ? i cfm will get SCV one (probably getting one value pack + sports).... fibre wise i leaning to M1, but open to MOL if the price is right .... may i know the opinion of experts here?

 

[Gribber]

hihi, should i sign up for homehub fibre ? i cfm will get SCV one (probably getting one value pack + sports).... fibre wise i leaning to M1, but open to MOL if the price is right .... may i know the opinion of experts here?

nope. although my previous problems is gone. I still will not continue with starhub.

 

[CheeKo]

I feel that starhub fiber is quite ok, for normal light internet usage.

I play dota, watch youtube, download some music now and then. Quite acceptable for my standards.
But some adjustments and changing of settings on the routers is needed.
My own experience, the router settings that the starhub guy sets is not really suitable for my home use. After some changes in the settings, I get no problem for day to day usage at home.

I have generally 3 computers online at any point of time. All doing their thing without complaining of lag. Previously when I was on 10mbps, when 1 computer was on youtube, the other computers will lag.