StarHub MaxInfinity Fiber Optic - Experience

Otokiru

Otokiru

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just upgraded my plan to 1gb dl and ul few weeks back... i notice that my ul speed really cui...

5838185228.png


any advice of wat can be the problem b4 i lodge a complain with starhub?

Router: DIR 850L
Connection: LAN
PC NIC: Broadcom Gigabit
 
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luckyguitar

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Otokiru said:
just upgraded my plan to 1gb dl and ul few weeks back... i notice that my ul speed really cui...

any advice of wat can be the problem b4 i lodge a complain with starhub?

Router: DIR 850L
Connection: LAN
PC NIC: Broadcom Gigabit
Click to expand...


The Dlink routers that they continue to give out with re-contracts are just pure junks. Just imagine my old N66U and TP-Link 3600 had better wifi range and were more reliable than the AC routers that they are giving out now.

For me these speedtest numbers are not too much of a concern. My main concerns are their poor latency and spikes as well as intermittent disconnections on and off. They definitely have some heavy traffic shaping in place, so gamers and heavy video streaming users should really just avoid starfug altogether. Truth is speedtest numbers are just numbers based on local traffic, the real world latency and user experience is much worse in reality.

If the upload speed is a major concern then just give them a call, its their job to fix it. My up and dl are around the same numbers.
 
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cscs3

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Kiwi8 said:
Where can I buy the optical fibre cable that's used? I kinda want a shorter cable than the 3m that's provided. :o
Click to expand...

Sim Lim has. Think start from 2 meter. Has a spare 24 meter brand new one . PM if interested.
 
Kiwi8

Kiwi8

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deathblade82

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cscs3 said:
Sim Lim has. Think start from 2 meter. Has a spare 24 meter brand new one . PM if interested.
Click to expand...

Shortest, I had seen personally is 1m. There might be shops selling even shorter, need to hunt ard the mall.

Kiwi8 said:
This following one is it the same ah? Can buy?
http://www.ebay.com.sg/itm/1m-10ft-...038884?hash=item58e3353c24:g:ZAMAAOSwMgdX1o3q
Click to expand...

No, wrong connector. It must be SC/APC - SC-APC on both ends. A.k.a. the green connector.

http://www.delonfibre.com/education.html

This is why you cannot use the blue one.
 
Kiwi8

Kiwi8

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deathblade82 said:
Shortest, I had seen personally is 1m. There might be shops selling even shorter, need to hunt ard the mall.



No, wrong connector. It must be SC/APC - SC-APC on both ends. A.k.a. the green connector.

http://www.delonfibre.com/education.html

This is why you cannot use the blue one.
Click to expand...
I see, then this leh?
https://www.aliexpress.com/item/Fre..._9&btsid=e5c43d76-a42e-4393-9a35-a57d1987a445

But kinda expensive, even more than the 3m I bought recently from a forummer urgently.
 
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brightside

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Hi guys, i recently upgraded to Maxinfinity 1gb plan, previously was 200mbps.

I did a speedtest on starhub's website and I can get speeds of 930mbps.

However when i test on speedtest.net, its only up to 100+ mbps when i choose Starhub mobile server. Any idea why? Im on direct lan connection, using Dlink 868.
 
oric1

oric1

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brightside said:
Hi guys, i recently upgraded to Maxinfinity 1gb plan, previously was 200mbps.

I did a speedtest on starhub's website and I can get speeds of 930mbps.

However when i test on speedtest.net, its only up to 100+ mbps when i choose Starhub mobile server. Any idea why? Im on direct lan connection, using Dlink 868.
Click to expand...

Try SingTel or PT. XL Axiata, Tbk server, Starhub Mobile server not reliable. I'm getting average 943Mbps on ST & PT daily.
 
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pangolin123

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Hi, I have been a long time starhub member and currently on their 1gbps fiber optics plan. Anyone have any experience if they allow another 1gbps fiber optics plan on the another port ? So, basically if they allows 2 fiber optics services under 1 account ?
 
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deathblade82

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pangolin123 said:
Hi, I have been a long time starhub member and currently on their 1gbps fiber optics plan. Anyone have any experience if they allow another 1gbps fiber optics plan on the another port ? So, basically if they allows 2 fiber optics services under 1 account ?
Click to expand...

Why do u want to have another line from the same provider ? If SH is down, both lines will be down.

If they do allow, I think likely they will activate another port on the ONT.
 
maxrebo

maxrebo

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Starhub cannot even do a simple thing like delivering a router to me. No missed call on my mobile although the CSO said the technician tried to contact me this morning to deliver the item. Probably failed to connect to my number and to him this is called trying. And the tone of the CSO and Sup is like it is my fault.

Super pissed...
 
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curo

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Y here so quiet? No1 have problem with Starhub fiber? My internet been disconnecting by itself since last night.
 
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