StarHub MaxInfinity Fiber Optic - Experience

[Bieffe]

Hi guys, I just switched to starhub 1gbps fibre and would like to check if the speed alright? Fibre just got installed today.

Is this by LAN or wifi. If LAN u better call them. If WIFI try standing next to router and test again. This is very slow.

 

[ZrE0_Cha0s]

Is this by LAN or wifi. If LAN u better call them. If WIFI try standing next to router and test again. This is very slow.

but the ping is good though even mine wifi cant reach 1ms on my phone

 

[cracker]

So how is the experience with SH 1 Gbps ?

My homehub 100 contract had or will expire within this mth...

I am deciding to get the Homehub 1000 or go over to the red camp..cos I am subscribing to the Mio stadium....

After calculating left , right and centre.... the price are less than $10 difference...

Pro from SH camp:
1) I have 2 mobile line with SH too...so enjoy 20% off the mthly subscription too.
Red camp is giving 15%

2) 1 GB of Mobile BB against Red camp of 500 MB.. but then again I seldom use it.

hmmm...headache.

 

[tungsten2]

If you are not having a lot of issue with the Green camp, might as well stay put.

 

[tungsten2]

What's a starhub trooper lol. One of the starhub technicians came over to install the fibre broadband.

Those personnel that came to your house to perform the installation. Haha....

 

[frozenjw]

Is this by LAN or wifi. If LAN u better call them. If WIFI try standing next to router and test again. This is very slow.

The speed test was done using the 5ghz wifi signal. I'm actually using a wireless adapter connected to my desktop (TP-Link AC1200). Are there any other better wireless solutions which will improve the speed?

 

[Hidit69]

The speed test was done using the 5ghz wifi signal. I'm actually using a wireless adapter connected to my desktop (TP-Link AC1200). Are there any other better wireless solutions which will improve the speed?

Get a better adapter or use direct LAN. What you're gettting is good enough for the adapter you're using imo.

 

[frozenjw]

Get a better adapter or use direct LAN. What you're gettting is good enough for the adapter you're using imo.

Any recommendations for wireless adapters?

 

[ZrE0_Cha0s]

Any recommendations for wireless adapters?

u wanna use usb or pci-e? as there are so many and price ranging from 50~400

 

[LycosaEx]

Hi all,

I have recently installed the starhub 1 Gbps fibre.

However, it has proven to be completely unusable since the technical installation on 9 June 16.

I have called the starhub customer service multiple times and it has been fruitless where the plan still fails to work.

Have any of you experienced delays and how long do you think that it would take for the 1Gbps plan to work/be activated ?

I have not had a fibre broad band contract before this 2 year contract.

 

[Hidit69]

Hi all,

I have recently installed the starhub 1 Gbps fibre.

However, it has proven to be completely unusable since the technical installation on 9 June 16.

I have called the starhub customer service multiple times and it has been fruitless where the plan still fails to work.

Have any of you experienced delays and how long do you think that it would take for the 1Gbps plan to work/be activated ?

I have not had a fibre broad band contract before this 2 year contract.

So during the installation on 9th June, were you there to verify that it was up and working with the technician?

If you were there, then elaborate more on what the technician installed or did.

 

[LycosaEx]

So during the installation on 9th June, were you there to verify that it was up and working with the technician?

If you were there, then elaborate more on what the technician installed or did.

He installed the nucleus connect modem and the dir 868l, and told me it would take a few hours for the internet to activate.

 

[Hidit69]

He installed the nucleus connect modem and the dir 868l, and told me it would take a few hours for the internet to activate.

Honestly, if that was the case, I wouldn't sign the work order form at all. Installer/technician should only leave with signed work order form once services are up and working.

Anyway, do the standard power cycle for ONT and router. If its still down, call to complain. Email if you have to.

 

[deathblade82]

Honestly, if that was the case, I wouldn't sign the work order form at all. Installer/technician should only leave with signed work order form once services are up and working.

Anyway, do the standard power cycle for ONT and router. If its still down, call to complain. Email if you have to.

Yes, that sld be the service standard from the installer. Even if you don't sign the form, you will still be billed once the service has been activated from their side.

 

[Bieffe]

Bloody he'll suddenly no internet! Reset both router and modem also same.

 

[mohamadhafiz]

Bloody he'll suddenly no internet! Reset both router and modem also same.

Seems im not alone on this....

 

[Bieffe]

Seems im not alone on this....

Bro urs also? I'm at Sengkang area working fine till 30mins ago! Kick off already.

 

[tungsten2]

heng, my custom made LAN cable by the Singtel technician 4 or 5 years ago still able to achieve this speed. Length from router to pc is around 16 to 18 meters.
Just upgrade from 200 mbps to 1gbps this month.

 

[chinesepunk123]

Hi sifus,

Need help. My wifi speed in StarHub test site is about 100mbps. Wifi Oakla Speedtest is 30-50mbps. Ont cable test seed via StarHub test site is 880mbps.

Setup: Tp > ONT > DIR 850
*note I connect one cable(from router to a Xiaomi tv box. Not sure if this affects the wifi speed.

1. I forgot the pw for admin access to my router. How ah?
2. Is 50mbps via oakla speedtest scceptable? Or 100mbps via StarHub test site.
3. Any idea how to improve this?

Thanks. Bros.

 

[tungsten2]

1. Reset you router.
Reset button should be underneath the router.
Need to reconfigure again after reset.
2. Need to know what broadband plan and what Wi-Fi adapter and what connection speed
3. Need more info from no. 2