StarHub MaxInfinity Fiber Optic - Experience

[xiuxiu]

upgrade the HG256 firmware to 23 and now ESR 9850 can not detect the WAN.
I　follow the setting
＂on 3rd party Router WAN IP:
Static IP
IP Address: 192.168.1.2＂－　I got "Invalid IP address" message

 

[Frontiers]

upgrade the HG256 firmware to 23 and now ESR 9850 can not detect the WAN.
I　follow the setting
＂on 3rd party Router WAN IP:
Static IP
IP Address: 192.168.1.2＂－　I got "Invalid IP address" message

post some screen capture here it will help alot.

 

[xiuxiu]

post some screen capture here it will help alot.

once disable the DHCP of the RG,the ESR9850 can't detect any WAN.
I have to enable it and here is the internet setting:

However, i still can't access the internet by my router.

 

[stool3037]

why are you guys bridging the hw router to a 3rd party one? if the hw router given by starhub is lousy, you should demand them to give u the better dlink. Its their decision to limit the router to just these 2 models and if either one is crap, then they should bear the responsibility.

m1 & singtel dun have this crap, cos they let their customers choose what router they like. If sh wanna control, then they jolly well take responsibilty.

 

[Frontiers]

why are you guys bridging the hw router to a 3rd party one? if the hw router given by starhub is lousy, you should demand them to give u the better dlink. Its their decision to limit the router to just these 2 models and if either one is crap, then they should bear the responsibility.

m1 & singtel dun have this crap, cos they let their customers choose what router they like. If sh wanna control, then they jolly well take responsibilty.

you sure ?

 

[pIsangpIsang]

I see. Is it an isolated case since there's only like.. 3 guys having the same problem here?

Not sure. Im in the west side, Bukit Panjang.
Now with the 4gig BF3 patch @ 500kbps, dont know how long that will take. Sibeh sucking thumb right now

 

[Frontiers]

once disable the DHCP of the RG,the ESR9850 can't detect any WAN.
I have to enable it and here is the internet setting:

However, i still can't access the internet by my router.

ss of your huawei as wel ? try static map ? turn off device then boot them up again?

 

[Aishya]

ive posted earlier here
other applications works as normal. only http is affected. so its either they got traffic shaping or their proxy is messed up

I'm having problems too. I'm connecting using both Starhub Maxonline Cable & Starhub Hubstation 1mbps. Both of them are facing similar issues with HTTP.

Sometimes I'm able to surf properly and websites load up at the regular speed. But at other times it'll just refuse to load up any website at all, whether it's local or overseas. Websites include: Google, Facebook, HWZ and several others.

I've actually been facing this issue for about a week or more I think, but it happened in short spurts so I didn't bother too much about it. But today it's been constantly happening. Down for 3 minutes, up for 3 minutes, down again, up again, down, etc.

Tried to call the Maxonline Tech Support department but I'm unable to get through to them. I called up another department and they said that the Maxonline Tech Support is having extremely high call volume tonight, so he says he thinks there might be some issue with the Maxonline internet.

 

[pIsangpIsang]

I'm having problems too. I'm connecting using both Starhub Maxonline Cable & Starhub Hubstation 1mbps. Both of them are facing similar issues with HTTP.

Sometimes I'm able to surf properly and websites load up at the regular speed. But at other times it'll just refuse to load up any website at all, whether it's local or overseas. Websites include: Google, Facebook, HWZ and several others.

I've actually been facing this issue for about a week or more I think, but it happened in short spurts so I didn't bother too much about it. But today it's been constantly happening. Down for 3 minutes, up for 3 minutes, down again, up again, down, etc.

Tried to call the Maxonline Tech Support department but I'm unable to get through to them. I called up another department and they said that the Maxonline Tech Support is having extremely high call volume tonight, so he says he thinks there might be some issue with the Maxonline internet.

Try dropping them a technical support email on their site. They will reply within 2-4 working days. That's how i raised the supernet routing issue to them.

 

[sinistral]

Not sure. Im in the west side, Bukit Panjang.
Now with the 4gig BF3 patch @ 500kbps, dont know how long that will take. Sibeh sucking thumb right now

500kbps seems alright to me if the file isn't hosted locally, in my case it was <10kbps for a 10MB mediafire file. Pretty bad for fibre connection.

 

[samloi]

sibeh jialat. cant download at all from Megaupload, Oron is pratically unusable. LLST get filesonic to climb, I think i'm crazy to be premium user for 3 services. Hope starfug gets this settles soon, i'm losing money everyday.

 

[samloi]

sibeh jialat. cant download at all from Megaupload, Oron is pratically unusable. LLST get filesonic to climb, I think i'm crazy to be premium user for 3 services. Hope starfug gets this settles soon, i'm losing money everyday.

anyone can help? i'm at my wits end liao......... Megaupload cant climb at all, Oron is like 10kbps only....wat happened?

 

[ch1234]

Same here leh. PPstream also cannot view also. Now really damn regret. Should have stick to cable

 

[pIsangpIsang]

well the only way is to keep shooting email to their technical support and call their cso, bang table.
Or can wait till the end of the school holidays n hope all these crap goes away.

 

[ch1234]

Bang table got use meh?? Now my WIFI at home really screwed. Internet either cannot access or super lag like hell. Really regret going to fiber. Even singnet ADSL syndrome is better then my stupid hub fiber now

 

[Frontiers]

area issue i guess.

i see many people complaining but i am still happily cruising with my speed

 

[Humster]

Hmmm Same problem here. Living in Bukit Panjang.

For the pass 4 days stuff are just loading slower then usual.

 

[burger]

with all the problems, I dunno whether to be happy that they just called me. apparently there are some "portal" issues from open net and hence my appointment has been postponed till dunno when.

 

[oric1]

with all the problems, I dunno whether to be happy that they just called me. apparently there are some "portal" issues from open net and hence my appointment has been postponed till dunno when.

same as you. mine was supposed to be tomorrow but was postponed to end Jan

 

[burger]

same as you. mine was supposed to be tomorrow but was postponed to end Jan

They gave u a date? Was told they are waiting for reply from open net…