Starhub UltraSpeed 3Gbps/5Gbps/10Gbps plans

Henry Ng

Henry Ng

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blurblur123

blurblur123

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Eruditeswine said:
@EliNehe Refer to your thread.

@blurblur123 Consider the
  1. wifi coverage
  2. the number and type of devices &
  3. how they are connected.
The EB810v should fit your needs better. Greater wifi coverage and 3 additional 2.5Gbps LAN ports compared to the HB710. For more, visit https://www.starhub.com/personal/broadband/routers.html

If cost is an issue, inquire Starhub Sales about installment plan for the router, $15 x 24 months. Good luck!
Click to expand...
ah i see, i remember that the CSO only give me the option for nokia since my plan is on WIFI6... she said if i want to get EB810, i will need to sign up for the 10 gbps plan.
 
Henry Ng

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blurblur123 said:
ah i see, i remember that the CSO only give me the option for nokia since my plan is on WIFI6... she said if i want to get EB810, i will need to sign up for the 10 gbps plan.
Click to expand...
No, can change to ONT too. Just call 1630 or go down to SH shop. I was on 10G Homehub and ONR and now changed to ONT and 810.
 
blurblur123

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Henry Ng said:
No it is never a mistake as it is only $29.55/mth only and normal price is $45/mth and many signed up.
Click to expand...
I did not use the secret link since i only read this forum today :(

i am using the 38.90 with the ONT... i have to get my own router...sorry my bad that i only start to ask all these now.
 
Henry Ng

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blurblur123 said:
I did not use the secret link since i only read this forum today :(

i am using the 38.90 with the ONT... i have to get my own router...sorry my bad that i only start to ask all these now.
Click to expand...
You can call Starhub and say you want to buy their router BE810v and to include it on the installation day.
 
blurblur123

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Henry Ng said:
Can email them or ask family member to help to go down to talk to CSO. Sure can.
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yeah i just whatapps them for the service, hopefully it can be solved before the installation on 28th lol. i am using singtel routers now.
 
P

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Ah Ken said:
Hi bro, not yet solve it.. I had to trouble my family to find out for me as I left for holidays now.. I also signed up, chose a number. Once I know will update here.
Click to expand...

If you choose a number when you sign up starhub fibre, you cant port your M1 number to starhub as one fibre can only have one number.

I also had ask M1 shop at NEX before if i can port another number to M1 fibre with existing having a number tag to it. They say i need to port out the existing number under fibre before i can port in the number from another telco.

I had ask M1 because Starhub tell me to port out my number to another telco if i want to retain my number for homehub when i sign up the 5Gbps plan because they say cannot transfer within same telco.

Actually whether can transfer within telco or not depend much on who you speak to. Same goes to applying for $29.55 5Gbps fibre.
 
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blurblur123

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Henry Ng said:
You can call Starhub and say you want to buy their router BE810v and to include it on the installation day.
Click to expand...
thank you, the starhub sales team will call me again... likely will need to change my plan... likely will be $48 bucks if i get the 710... the girl on the line unable to answer me if i can just get the BE810v.
 
Henry Ng

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phayze said:
If you choose a number when you sign up starhub fibre, you cant port your M1 number to starhub as one fibre can only have one number.

I also had ask M1 shop at NEX before if i can port another number to M1 fibre with existing having a number tag to it. They say i need to port out the existing number under fibre before i can port in the number from another telco.

I had ask M1 because Starhub tell me to port out my number to another telco if i want to retain my number for homehub when i sign up the 5Gbps plan because they say cannot transfer within same telco.

Actually whether can transfer within telco or not depend much on who you speak to. Same goes to applying for $29.55 5Gbps fibre.
Click to expand...
Number pop in from other ISP is possible.
 
SBS2716G

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For the digital line porting, it is possible to port in from M1 to SH. I did that few years ago.
I check my email and they have send me a form (as per below link) to fill in. And then I send it back to sales@starhub.com.
But not sure this email still in use or not though. So you guys maybe can try to fill up the form and send it back. Do not terminate M1 broadband first.

As per SH FAQ, need to go to their shop to do the porting.

https://www.starhub.com/content/dam/support/pdf/voice/number-portability-form.pdf
 
Henry Ng

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SBS2716G said:
For the digital line porting, it is possible to port in from M1 to SH. I did that few years ago.
I check my email and they have send me a form (as per below link) to fill in. And then I send it back to sales@starhub.com.
But not sure this email still in use or not though. So you guys maybe can try to fill up the form and send it back. Do not terminate M1 broadband first.

As per SH FAQ, need to go to their shop to do the porting.

https://www.starhub.com/content/dam/support/pdf/voice/number-portability-form.pdf
Click to expand...
Yes that is right. A few years ago I did that too.
 
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