you can contact their TCL CS to check, they will request for your invoice. Mine was a hand me down TV from my dad that broke down, so I figured no harm trying to contact them rather than the tv sitting down there spoilt.Not yet. Is that the solution ?want to hear how others resolve their cases.
I did already. They say not under them. In your case, what did they do for you?you can contact their TCL CS to check, they will request for your invoice. Mine was a hand me down TV from my dad that broke down, so I figured no harm trying to contact them rather than the tv sitting down there spoilt.
RANT*
Poor service.
Bought a 85" TV during 25th July shopee sale. TCL told me oversold.
TCL 8K OLED that folds into a coffee table. Think its great for smaller size HDBs, Anyone knows when this will be launched?
I bought the C645 85"
They over-allocated their stock and then ask me to cancel my order.
When i purchased it on shopee. It shows 3 stock left.
Then they conveniently tell me that they are oversold.
Machiam you queue for taylor swift concert tix. You managed to snag a ticket (and paid for it) and then the organiser say "seating full already". Ask you cancel.
What should I do ?
Guess the seller want to escape the penalty from Lazada if buyer cancelled instead:I bought the C645 85"
They over-allocated their stock and then ask me to cancel my order.
When i purchased it on shopee. It shows 3 stock left.
Then they conveniently tell me that they are oversold.
Machiam you queue for taylor swift concert tix. You managed to snag a ticket (and paid for it) and then the organiser say "seating full already". Ask you cancel.
What should I do ?
I'll take the LED for half the price of an OLED.
No wonder LG is going to ....
Yeah. China LEDs have become so good, they're almost on OLED's level ... for a much lower price.This is like crazy. if that's the case,mini led should be the main trend in the future.
i don't see people spending so much money now on TV.
mini led is the smart choice.
my current tcl tv is still working. waiting to die and replace a mini led
The tech is good just the bad after sales service made me steer clear as of now in local scene.Yeah. China LEDs have become so good, they're almost on OLED's level ... for a much lower price.
Of course, for the rich, OLED is still king!
Likewise, TCL SG hasn't given me enough confidence in their warranty support while Hisense SG doesn't give me confidence in their actual product (i.e. same spec TV as US variant of the same name). LOLThe tech is good just the bad after sales service made me steer clear as of now in local scene.
Same sentiment which was why I chose Sony eventually. Panel changed for me without any hiccup. Technicians came down to verify 1 day after I raised issue to CSO. Unlike certain technician who came over removed tv and without any update for months without hotlines only whatsapp chat lolLikewise, TCL SG hasn't given me enough confidence in their warranty support while Hisense SG doesn't give me confidence in their actual product (i.e. same spec TV as US variant of the same name). LOL
I'm going for a Sony LED next.
You are right. Lucky never get this brand.Consider it a blessing in disguise.
Please consider another brand instead.