The Galaxy Note 8 (2017 edition)

[harky]

replacing motherboard can buy new mobile.

my friend note8 also had motherboard but my is ok.

look like is note8 problem...

 

[krazyhippo]

You also had problem with the motherboard?

HardwareZone Forums app

U unfortunately yes

 

[noMercy]

Might be the update mess up. Factory reset to see if it can be solved.

Can try going in to service mode using *#0*#
Choose sensors to see if the sensors are working.

I've tried the *#0*# and all sensors and iris not functioning

HardwareZone Forums app

 

[lenseview]

I've tried the *#0*# and all sensors and iris not functioning

Try a factory reset first. If its still the same then might as well sell the phone instead of repairing it.

 

[MeowEatsFish]

For screen burn in phones , better to keep till it spoils , instead of selling? �

Sent from little piano world using GAGT

 

[Kassidy]

You can sell but don’t expect a high price

For screen burn in phones , better to keep till it spoils , instead of selling? *********

Sent from little piano world using GAGT

 

[Whizdom]

For screen burn in phones , better to keep till it spoils , instead of selling? *********

Sent from little piano world using GAGT

At least can get $250-$300

Sent from Samsung SM-N975F using GAGT

 

[chocoblitz]

Same sensors problem. Can this be fixed in the next firmware?

 

[krazyhippo]

Same sensors problem. Can this be fixed in the next firmware?

I was told it's a hardware problem .

 

[harky]

so many ppl had this issue?

 

[SK318C]

My Note 8 sensors also all not responding after that update. Tried many methods, still cannot.

 

[lenseview]

so many ppl had this issue?

Weird that so many ppl have this issue. Mine like yours, no problem.

 

[harky]

if this is after update. so the update brick the sensor??

than worst is, u had to pay for mb to get it fix!

 

[xiaoheng]

i got the same issue on note 8 rotation not working

 

[xiaoheng]

I have tried Factory Reset not working if this cannot be resolved i Boycott Samsung from now on @#@%#@

 

[lenseview]

Some ways to try. Does not guarantee it will be solved.

1st way. Boot into recovery mode, wipe cache, wipe data then factory.

2nd way. When the 1st way doesnt work. Read up well first before performing 2nd way. Download the latest firmware from sammobile. Take note of country and csc code to download. Download latest odin as well. Use odin to flash the downloaded firmware. Caution, wrong step, wrong firmware and/or wrong options selected in odin might/will brick your phone.

If both way fails, pai seh, i dont know liao. Saw some comments like downgrade to 1 version before the latest one. But if the security on the latest firmware is newer than the firmware 1 update before, theres the possibility of soft brick as well.

Please read and understand about firmware flash using odin before trying 2nd way.

Disclaimer. Iam only suggesting about how it might help. Does not guarantee it will not brick your phone.

 

[chongpang]

My Note 8 sensors also all not responding after that update. Tried many methods, still cannot.

so not advisable to update latest security patch?

 

[lenseview]

so not advisable to update latest security patch?

Dont think so. For now. A number of users here commented the sensors stop working.

 

[Jurong640]

quite a number here sensors got fried after updating new firmware? The firmware is actually a security patch. Not sure why it became like this, did you guys feedback to Samsung?

 

[xiaoheng]

quite a number here sensors got fried after updating new firmware? The firmware is actually a security patch. Not sure why it became like this, did you guys feedback to Samsung?

have call their tech support but they cant help and if need to fix fees is apply... seriously the patch somehow make the hardware faulty then we pay for their issue