the OnePlus 5 !!!

viperx

viperx

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Just updated the phone to 4.5.8. But I noticed the VoLTE option is not there anymore after the update. I remember seeing it before updating. Anyone where it disappeared to? :s13:
 
kashix

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viperx said:
Just updated the phone to 4.5.8. But I noticed the VoLTE option is not there anymore after the update. I remember seeing it before updating. Anyone where it disappeared to? :s13:
Click to expand...

OP5 no VoLTE support at all locally leh ... :s22: u sure not
 
viperx

viperx

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kashix said:
OP5 no VoLTE support at all locally leh ... :s22: u sure not
Click to expand...

Oh..ok:s13: I saw the option before upgrading to 4.5.8. But even if no support, the option shouldn't disappear right? But nvm since no support.:s13:
 
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hello2ew

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Hi guys just sharing my experience at the service drop-off point for the OnePlus 5 at JEM yesterday. I went to enquire about whether they could replace my camera module due to the paint chip, but the guy on the counter barely knows ANYTHING about OnePlus. It even took him a few seconds to acknowledge that it was the OnePlus dropoff point, which I guess he wasnt really aware of. Then when I ask him, he keeps contradicting himself saying that they take in manufacturer defects, then I ask if mine is one, then he say yes, but ask me to send an email first before sending it in. And when I asked him for the email, he asked me to go and GOOGLE it. Also, he kept pushing the warranty blame to Lazada, and insisting he is not the same company as them nor OnePlus. And I wonder why its only Monday -Friday, when the dude is just the same dude that mans the shop. Pretty disappointing experience, will be asking for an exchange today from Lazada since I still fall under the 14 day return window.
 
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edmund_gan

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hello2ew said:
Hi guys just sharing my experience at the service drop-off point for the OnePlus 5 at JEM yesterday. I went to enquire about whether they could replace my camera module due to the paint chip, but the guy on the counter barely knows ANYTHING about OnePlus. It even took him a few seconds to acknowledge that it was the OnePlus dropoff point, which I guess he wasnt really aware of. Then when I ask him, he keeps contradicting himself saying that they take in manufacturer defects, then I ask if mine is one, then he say yes, but ask me to send an email first before sending it in. And when I asked him for the email, he asked me to go and GOOGLE it. Also, he kept pushing the warranty blame to Lazada, and insisting he is not the same company as them nor OnePlus. And I wonder why its only Monday -Friday, when the dude is just the same dude that mans the shop. Pretty disappointing experience, will be asking for an exchange today from Lazada since I still fall under the 14 day return window.
Click to expand...
Seems like the support/after sales is not there at all..Singapore is too small..yet we are charged with a premium for one plus 5 sold locally..

Sent from Xiaomi MI MAX using GAGT
 
garychengjw

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hello2ew said:
Hi guys just sharing my experience at the service drop-off point for the OnePlus 5 at JEM yesterday. I went to enquire about whether they could replace my camera module due to the paint chip, but the guy on the counter barely knows ANYTHING about OnePlus. It even took him a few seconds to acknowledge that it was the OnePlus dropoff point, which I guess he wasnt really aware of. Then when I ask him, he keeps contradicting himself saying that they take in manufacturer defects, then I ask if mine is one, then he say yes, but ask me to send an email first before sending it in. And when I asked him for the email, he asked me to go and GOOGLE it. Also, he kept pushing the warranty blame to Lazada, and insisting he is not the same company as them nor OnePlus. And I wonder why its only Monday -Friday, when the dude is just the same dude that mans the shop. Pretty disappointing experience, will be asking for an exchange today from Lazada since I still fall under the 14 day return window.
Click to expand...
Post on OnePlus FB page on this.

Once again, paid premium price and get near to no warranty service.

Sent from Huawei P10 Plus #DazzlingBlue using GAGT
 
DaRRenLieW

DaRRenLieW

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Quick 2 question .

1. On secret menu *#*#4636#*#* do you have option for battery option ?

I only see
Phone information
Usage statistics
WiFi information

2. Inside phone information and scroll all the way down what is the default option for

cell info refresh rate ?

TIA!


Sent from OnePlus ONEPLUS A5000 using GAGT
 
Last edited:
kashix

kashix

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hello2ew said:
Hi guys just sharing my experience at the service drop-off point for the OnePlus 5 at JEM yesterday. I went to enquire about whether they could replace my camera module due to the paint chip, but the guy on the counter barely knows ANYTHING about OnePlus. It even took him a few seconds to acknowledge that it was the OnePlus dropoff point, which I guess he wasnt really aware of. Then when I ask him, he keeps contradicting himself saying that they take in manufacturer defects, then I ask if mine is one, then he say yes, but ask me to send an email first before sending it in. And when I asked him for the email, he asked me to go and GOOGLE it. Also, he kept pushing the warranty blame to Lazada, and insisting he is not the same company as them nor OnePlus. And I wonder why its only Monday -Friday, when the dude is just the same dude that mans the shop. Pretty disappointing experience, will be asking for an exchange today from Lazada since I still fall under the 14 day return window.
Click to expand...

Alr said Long ago in the thread, Lazada price is chop Robert carrot head and local warranty is non-existent lol. You bought local set uh? Lol :s22:
Posted with iPhone 7+ HardwareZone Forums app
 
doki81

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DaRRenLieW said:
Quick 2 question .

1. On secret menu *#*#4636#*#* do you have option for battery option ?

I only see
Phone information
Usage statistics
WiFi information

2. Inside phone information and scroll all the way down what is the default option for

cell info refresh rate ?

TIA!


Sent from OnePlus ONEPLUS A5000 using GAGT
Click to expand...

mine also disabled...is it need to set it back to enabled?
 
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