Woh, what's the story? Tell us about it. I've always like dealing with them ....
just collected my pair of plastic frame ytd.
it keep slipping off my nose bridge. any ways to let it stay?![]()
went to kwong shin on monday and was served by a slightly plump auntie with a pretty short hair.
wanted to make contact lens at first and was told to wait a while for the optometrist. waited for 10min(can't blame them, busy day), then proceeded to take the eye test and i bought my 2 set of contact lens with 1 pair of free. found the shop alright and decided to ask around for a spectacles coz my spectacles are 350 while my eyesight is 450.
and this is when they totally spoilt my afternoon.
decided to try a pair of spectacles by NOVA which is $500 and after trying, i told the same auntie that my budget is 350. she took out her calculator, calculated the price of the cheapest frame and the over-priced specs, and in a very arrogant tone, said "this price. how?". the voice is fked up to say the least and extremely belittling.
i replied "over-budget lor.." and she calculated again, as if she might have miscalculated and said "how?". then i said, overbudget and i asked for similar designs and she said there was none of them available.
determined to get a new spectacles, she recommended oaklay next and i said alright. she allowed me to try a few spectacles and suddenly there was another customer requesting her to write an invoice or something.
i felt alright she attending the other customer immediately, and i went on to try the oaklay spectacles she laid out for me. fell in love with one of the spectacles and i then asked her whether if the frame can be changed, and she dismissed my question and asked me to wait a while.
waiting like a lame duck for 8 min but she was still pre-occupied so i just walked out of the shop.
felt that my whole afternoon is ruined after wasting 1h in there. i went at ard 3pm, and though it was kind of crowded back there, it should not be an excuse for such belittlement and giving sub-standard service to any potential customer.
the prices of the stuff isnt particularly cheap too as they didnt have discount then when most other optical shops are having discounts.
now i wonder why people recommend kwong shin when their prices arent that competitive and their service standard is downright bad.
I feel for you, Kelthalas1. ****s happen sometimes ..... But Kwong Shin has, in my opinion, a pretty good selection of good frames. Thing is, do you know them, and willing to spend?
As a consumer, please, know what you want/need/desire, and find out what you're paying for, as best as you can. SAs won't know everything, not to mention their frequently poor product knowledge, so, do our part and specify our requirements. Communicate with the SA, and hopefully, you will become a regular.
I am definitely one of her newer customers, but Annie (I think) already know what's my cup of tea.

just a qn...read thru a few pages of this thread...
heard ple say alot on crizal lens...issit reaali that gd?
but saw people say there bad reviews..
changing specs soon...so tryin to find out which lens is better..and the price..
thanx
I feel for you, Kelthalas1. sh*ts happen sometimes ..... But Kwong Shin has, in my opinion, a pretty good selection of good frames. Thing is, do you know them, and willing to spend?
As a consumer, please, know what you want/need/desire, and find out what you're paying for, as best as you can. SAs won't know everything, not to mention their frequently poor product knowledge, so, do our part and specify our requirements. Communicate with the SA, and hopefully, you will become a regular.
I am definitely one of her newer customers, but Annie (I think) already know what's my cup of tea. On my latest quest, she helped me secure a sample for a frame I was asking, to try out in person. 2 samples (colours) came. It is an expensive frame, so, purely coincidental, everybody chip in to offer their opinion. I was unanimously beaten 4-1, but to this point, was still under no pressure to buy. I placed an order, in the end, and it will take 2 months to arrive. But I haven't pay yet.
I can't say they are bad ....
Can anyone recommend optical shop that sells a larger range of tag heuer frames. I went to Capitol at Compasspoint and it was quite limited. Good pricing will be a plus point![]()
Take it with a pinch of salt. After all, marketing plays a big part, imo ....
wow...what frame is that boy? i will like to take a look....lol...