rachdanon
Arch-Supremacy Member
- Joined
- Mar 19, 2007
- Messages
- 18,187
- Reaction score
- 5,180
Also had this issue with lvmh haiz. Paid lump sum to service my grand carrera. Came back with more issues and fingerprints on the hour hands. Had ro return twice, each time waiting 2 wks before get back. In the end gave up n sold the watch.
My experience with LVMH was the opposite. My Tag Heuer 500m rubber bezel flaked, and they agreed to send to Switzerland where it was replaced (quoted me $500+ at first!), plus they changed the crown and gave another year of warranty all FOC. The counter staff painstakingly helped me put my whole use history and complaint into the small form. Because the computer had limited space, even helped me pencil in additional comments. Same lady called me back to collect the watch. 1st class service.
let me GPGT:
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BTW the scratches is really deep scratches which i don't think polishing will remove.
That is horrendous!! Just email them and explain to them the facts that you got it on what date, they were closed etc, now you are overseas etc. Fight to the end man..this is totally unacceptable!...hence my LOL-ed reaction to iV3RsOn's post below.
time to go RSC to
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Funny man! I actually LOL-ed at my office desk.

