Just came back from paya beach resort ytd.
this is the most disatorious trip we had ever encountered,

Firstly - departual timimg; we were told to be at golden mile complex at 6 am sharp but the coach only arrived at 7.45!! heard the driver said that the original malaysian driver does not own an driving licence to drive in Singapore therefore he was called in for substitute.
since we left singapore late, of course we were stuck in the traffic jam at the woodlands causeway.
Then the ferry ride to mersing is still okay except the ferry crew actually asked a Caucasian couple to seat on a plastic stool, becos there isnt enough seat

like that olso can meh?
Lodging is average but the snorkelling trip is nice. however dun expect great foods from paya beach resort restuarant.
Worst things came ytd when we were leaving.
We were told that our ferry arrived at 12noon but waited till 1:30. When our ferry finally arrived, guess what? Though we were the first group who boarded, there is no seat at all

. Though there are empty seats on the top level but due to the condition the crew do not allowed us to go there. And we (24, inclusive of partial of our group and some other people who boarded at paya) had to seat on the floor for 1.5 hour. OVERLOAD the ferry is very dangerous and irrespoinsible act!! when we complained to 5 stars co-ordinator, he only said that this ferry company always overload its ferry but there is nothing they can do since that is the only ferry company there????? Another irresponsible idot, onli try to play tai chi.... Also there is an hour delay for the returning coach, what can we say, sign....
Expect time to return to Singapore was 6PM but due to all these delays, we got ourselves into the holiday custom jam and only managed to reach woodlands at 10PM.
Definitely will "FEEDBACK" all these rubbish to 5 star and lets see what they are to say.