UOB one card

silverbomb

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I see discussion abt 7399. Is someone not getting the latest round of rebates with 7399 in it or? If its not excluded in the tnc they cannot exclude it. Simple as that.

Suggest those who has doubts to save a copy of the tnc if you're feeling on the edge
 

keithtan1214

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May I know how do we see the MCC for our transactions? And where do we find the list of MCCs for reference? Thanks
 

gocy06

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I hope so, will call the 3rd time to verify.

Latest updates regarding MCC7399:

Called uob the 3rd time just now and talked with the CSO through the phone (not live chat). He checked my Cardup transaction and clearly told me that it is ELIGIBLE for cash rebate, and MCC 7399 is NOT EXCLUDED except for grab top ups.

Think is quite clear now: I was told the wrong info by both of 2 live chat CSOs before! As suggested by others, don’t trust those live chat CSOs too much. They even told me that my grab top ups were eligible back in May!
 

fone

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Think is quite clear now: I was told the wrong info by both of 2 live chat CSOs before! As suggested by others, don’t trust those live chat CSOs too much. They even told me that my grab top ups were eligible back in May!

Call center probably in Singapore? While live chat is in KL. Screenshot those chats, and hold UOB liable for the additional 5% rebate for them!

Update: Just got a call from UOB saying 7399 is eligible for rebates, and that the chat service is wrong.
 
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kurt111494

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Faster if you go to the bank. But not encouraged to go now....

My experience setting up GIRO for my POSB everyday card :

Went to POSB on 10 Dec 2019 in the afternoon. Got the GIRO form from the staff at queue counter. At the same time given a queue number when I said I wanted to submit form after completing it. Apparantly teller need to verify signature when I submit. Filled up the form while waiting.

Received SMS on 19 Dec from UOB that GIRO is approved on 18 Dec

But first GIRO deduction depends on your statement date and due date. My first statement date after approval is 6 Jan. Due date 28 Jan. First GIRO deducted successfully on 28 Jan.

Sighs. My UOB GIRO for my OCBC card approved in mid May. Yesterday was the due date for the card BUT there was no GIRO deduction...I got slapped with a late fee by OCBC wth :eek:
 

vsvs24

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Sighs. My UOB GIRO for my OCBC card approved in mid May. Yesterday was the due date for the card BUT there was no GIRO deduction...I got slapped with a late fee by OCBC wth :eek:

Oh dear. Did the OCBC credit card statement show that payment would be made by GIRO deduction ?

I checked to the POSB credit card statement for the first GIRO deduction. There is a line printed "Any full amount due will be deducted from bank account XXXXXXX. GIRO deduction date : 28 Jan 2020.
 
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Trazora

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Sighs. My UOB GIRO for my OCBC card approved in mid May. Yesterday was the due date for the card BUT there was no GIRO deduction...I got slapped with a late fee by OCBC wth :eek:

Btw how u know the GIRO was approved?
 

kurt111494

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Oh dear. Did the OCBC credit card statement show that payment would be made by GIRO deduction ?

I checked to the POSB credit card statement for the first GIRO deduction. There is a line printed "Any full amount due will be deducted from bank account XXXXXXX. GIRO deduction date : 28 Jan 2020.

I don't think I remember seeing anything that says "GIRO deduction" specifically. Then again, OCBC layout might be different? Hmmm.

Btw how u know the GIRO was approved?

Got SMS and letter.

Anyways, I called OCBC and they kindly waived it for me. Panicked for a bit there ><
 

vsvs24

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I don't think I remember seeing anything that says "GIRO deduction" specifically. Then again, OCBC layout might be different? Hmmm.



Got SMS and letter.

Anyways, I called OCBC and they kindly waived it for me. Panicked for a bit there ><

Did they say why no GIRO deduction ? Is it approval was given after statement date and will start in the following statement ?
 

OCBC Bank

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Sighs. My UOB GIRO for my OCBC card approved in mid May. Yesterday was the due date for the card BUT there was no GIRO deduction...I got slapped with a late fee by OCBC wth :eek:

Oh dear. Did the OCBC credit card statement show that payment would be made by GIRO deduction ?

I checked to the POSB credit card statement for the first GIRO deduction. There is a line printed "Any full amount due will be deducted from bank account XXXXXXX. GIRO deduction date : 28 Jan 2020.

Btw how u know the GIRO was approved?

I don't think I remember seeing anything that says "GIRO deduction" specifically. Then again, OCBC layout might be different? Hmmm.



Got SMS and letter.

Anyways, I called OCBC and they kindly waived it for me. Panicked for a bit there ><

Did they say why no GIRO deduction ? Is it approval was given after statement date and will start in the following statement ?

Hi all,

We came across your posts, and thought to share.

For GIRO application, it may take approximately 14 working days to approve. Some banks may take longer. If your statement has been generated before the GIRO application is approved, you will need to make payment for your credit cards via the other modes of payment.

If your GIRO arrangement has been approved, and is in effect, it will show on your bill statement:

The following information will be available on the payment stub:

The hex sign (#) indicated beside the credit card number will indicate that payment will be debited via GIRO,

Under the Column "Bank/Cheque No.", it will indicate 'Payment debited via".

If you have further questions on this, do drop us a PM.

^DG
 

vsvs24

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Hi all,

We came across your posts, and thought to share.

For GIRO application, it may take approximately 14 working days to approve. Some banks may take longer. If your statement has been generated before the GIRO application is approved, you will need to make payment for your credit cards via the other modes of payment.

If your GIRO arrangement has been approved, and is in effect, it will show on your bill statement:

The following information will be available on the payment stub:

The hex sign (#) indicated beside the credit card number will indicate that payment will be debited via GIRO,

Under the Column "Bank/Cheque No.", it will indicate 'Payment debited via".

If you have further questions on this, do drop us a PM.

^DG

Thank You OCBC DG for taking the initiative to clarify. :)
 

r3ddot

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shopeepay

can anyone confirm if shopeepay is eligible for UOB One credit card cashback? TiA
 

IcYFl4mEz

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can anyone confirm if shopeepay is eligible for UOB One credit card cashback? TiA

just try a small amount, den call uob to ask to confirm.
thats what i did for other type of spending.

uob one card used to be fuss free without much exclusion. after it kept changing TNC, its not much diff from other bank card now.
 

Trazora

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can anyone confirm if shopeepay is eligible for UOB One credit card cashback? TiA

Never tried uob one card but shopeepay is the same as transactions charged directly to card on Shopee. MCC is Variety Stores
 

keithtan1214

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Never tried uob one card but shopeepay is the same as transactions charged directly to card on Shopee. MCC is Variety Stores
Different credit cards have different treatment. So what works on other cards may not work on UOB One. If anybody knows if topping up Shopeepay counts as eligible spend, please kindly advise. Thanks
 
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