Not open for business today.Just registered for MDAC for the first time. I need to go to the manual counter to register first before I can start using the egate right?
Only opens from Monday to Thursday, 8am to 7pm.
Not open for business today.Just registered for MDAC for the first time. I need to go to the manual counter to register first before I can start using the egate right?
Ya saw that too. Sigh…im going in tomorrowNot open for business today.
Only opens from Monday to Thursday, 8am to 7pm.
hi there. i am online doing the mdac. the travelling part address in malaysia wat to put? i going in to shop 1 day and return.Not open for business today.
Only opens from Monday to Thursday, 8am to 7pm.
For me, for a day trip...hi there. i am online doing the mdac. the travelling part address in malaysia wat to put? i going in to shop 1 day and return.
If you're heading for KSL area, postal code 80250.hi there. i am online doing the mdac. the travelling part address in malaysia wat to put? i going in to shop 1 day and return.
if i go all 3 places how?If you're heading for KSL area, postal code 80250.
MidValley 80150
Paradigm 81200
I'd just put the one I'm heading once I clear immigrationif i go all 3 places how?
Not any manual counter.Just registered for MDAC for the first time. I need to go to the manual counter to register first before I can start using the egate right?
I did a day trip yesterdayhi there. i am online doing the mdac. the travelling part address in malaysia wat to put? i going in to shop 1 day and return.
Fri 730-45 am there was a lack of gates and manpower at the SG exit side. All the nice and new gates on the right side, but closed. Everyone herded to the usual left side.Went in yesterday. Better than I expected. News was about JB counter closures but what I saw was SG custom middle lanes a few closed instead LOL. Spent longer time queuing to exit SG rather than enter MY via e gates.
same for return to SG, not much holdup at MY side. No jam cause bus lane too.
as for the postal code, I entered 000000 also no issues.
As always, Malaysia still giving problems even to ex-citizens.Topic- Challenges Faced by Former Malaysians in Accessing E Gate Services After Naturalization in Singapore
In a disheartening turn of events during my recent attempt to register for E-Gate services, I found myself grappling with an unexpected hurdle that left me both perplexed and frustrated. Having renounced my Malaysian citizenship 20 years ago and embraced my new identity as a Singaporean, I believed the process would be seamless. Little did I anticipate the complications that ensued.
The root of the issue lies in a deed poll I underwent a few years ago, aiming to incorporate my Christian name into my Singapore NRIC and Passport. When I approached the immigration counter with the hope of enjoying the convenience of E-Gate, I was informed by a lady officer that my registration couldn't be confirmed due to a discrepancy in my name records.
According to her, the system displayed my name without the Christian addition, rendering me ineligible for E-Gate usage. Frustratingly, she couldn't propose a viable solution beyond directing me to the manual counter, where I would endure another tedious 1-hour plus wait.
The inadequacy of the system to reflect my updated information became glaringly apparent, leaving me with lingering questions about the efficiency of the processes in place. I am left wondering why a straightforward update to the system couldn't be implemented to prevent such inconveniences for individuals like myself who have undergone legitimate changes.
This experience prompts a call for a more responsive and adaptive system, ensuring that the transition for former Malaysians like me is not marred by unnecessary bureaucratic obstacles. It is my hope that sharing this encounter sheds light on the challenges faced by individuals navigating these processes and prompts a re-evaluation of the system's responsiveness to the evolving identities of Singapore's diverse citizenry.
I am not the only one and will not be the last .. I hear many other silly reasons for rejection.
What has it got to do with Singapore's diverse citizenry. It only affects singularly ex-malaysian.Topic- Challenges Faced by Former Malaysians in Accessing E Gate Services After Naturalization in Singapore
In a disheartening turn of events during my recent attempt to register for E-Gate services, I found myself grappling with an unexpected hurdle that left me both perplexed and frustrated. Having renounced my Malaysian citizenship 20 years ago and embraced my new identity as a Singaporean, I believed the process would be seamless. Little did I anticipate the complications that ensued.
The root of the issue lies in a deed poll I underwent a few years ago, aiming to incorporate my Christian name into my Singapore NRIC and Passport. When I approached the immigration counter with the hope of enjoying the convenience of E-Gate, I was informed by a lady officer that my registration couldn't be confirmed due to a discrepancy in my name records.
According to her, the system displayed my name without the Christian addition, rendering me ineligible for E-Gate usage. Frustratingly, she couldn't propose a viable solution beyond directing me to the manual counter, where I would endure another tedious 1-hour plus wait.
The inadequacy of the system to reflect my updated information became glaringly apparent, leaving me with lingering questions about the efficiency of the processes in place. I am left wondering why a straightforward update to the system couldn't be implemented to prevent such inconveniences for individuals like myself who have undergone legitimate changes.
This experience prompts a call for a more responsive and adaptive system, ensuring that the transition for former Malaysians like me is not marred by unnecessary bureaucratic obstacles. It is my hope that sharing this encounter sheds light on the challenges faced by individuals navigating these processes and prompts a re-evaluation of the system's responsiveness to the evolving identities of Singapore's diverse citizenry.
I am not the only one and will not be the last .. I hear many other silly reasons for rejection.

Today...anyone has idea whether the egate registration counter is open as per their normal operating hours? read news that it'll be going through upgrade![]()
Today...at North Side
7.50am - Bus dropped off at SG's CIQ
7.53am - Cleared SG's CIQ
8.04am - Cleared JB's E-Gate
Sitrep
• Manual Counters: ~50, Seniors ~20.
• E-Gate: light
• MACSv02 applicants: 50
• 3.48 @ Sentral
Topic- Challenges Faced by Former Malaysians in Accessing E Gate Services After Naturalization in Singapore
In a disheartening turn of events during my recent attempt to register for E-Gate services, I found myself grappling with an unexpected hurdle that left me both perplexed and frustrated. Having renounced my Malaysian citizenship 20 years ago and embraced my new identity as a Singaporean, I believed the process would be seamless. Little did I anticipate the complications that ensued.
The root of the issue lies in a deed poll I underwent a few years ago, aiming to incorporate my Christian name into my Singapore NRIC and Passport. When I approached the immigration counter with the hope of enjoying the convenience of E-Gate, I was informed by a lady officer that my registration couldn't be confirmed due to a discrepancy in my name records.
According to her, the system displayed my name without the Christian addition, rendering me ineligible for E-Gate usage. Frustratingly, she couldn't propose a viable solution beyond directing me to the manual counter, where I would endure another tedious 1-hour plus wait.
The inadequacy of the system to reflect my updated information became glaringly apparent, leaving me with lingering questions about the efficiency of the processes in place. I am left wondering why a straightforward update to the system couldn't be implemented to prevent such inconveniences for individuals like myself who have undergone legitimate changes.
This experience prompts a call for a more responsive and adaptive system, ensuring that the transition for former Malaysians like me is not marred by unnecessary bureaucratic obstacles. It is my hope that sharing this encounter sheds light on the challenges faced by individuals navigating these processes and prompts a re-evaluation of the system's responsiveness to the evolving identities of Singapore's diverse citizenry.
I am not the only one and will not be the last .. I hear many other silly reasons for rejection.
I was an ex Malaysian too, became Singapore citizen since 2020. I have successfully enrolled into MDAC 2.0 at KLIA. Since then, I have been using egate at KLIA and JB many times without hiccups.
Can I ask when did you enroll at KLIA?
Which month was it?
Need to tell the officer to register egate or got separate counter to register egate at klia?May
May 2023 at KLIA 2. Hassle free process in less than 3 mins.