ViewQwest Fiber Broadband Official Thread

[jkohlc2]

Hi I signed up for viewquest in start of may and during the application I indicated to pay via credit card. Fast forward to today so far I've received two invoices but no deduction from my account.

Today I received an email stating that my payment is overdue. I double checked my copy of the application form and my credit card details are correct. Any advice?

 

[andr3wyong]

Hello viewqwest, could you elaborate further what is meant by "LAN cabling"?

Is the promo more beneficial for those who have a need to place their modems &/or routers further away from their PCs?

Thanks!

FOC service will include Cat5E cabling up to 50 meters in length, inclusive of surface trunking work (the rectangular plastic ducting) and plain RJ45 jacks.

If you wish for additional faceplate services etc., you can also advise the subcontractor - they do high quality work and concealment services too, but that's not included in the free bundle

Alternatively, you can buy faceplates from a few places (most shops at Sim Lim Tower e.g. Davjones or LHS will carry them, or ISTM Engineering at SLT) for just a few dollars ($5 - $10 and a cheap punch-down tool) if you want to DIY.

 

[andr3wyong]

Hi I signed up for viewquest in start of may and during the application I indicated to pay via credit card. Fast forward to today so far I've received two invoices but no deduction from my account.

Today I received an email stating that my payment is overdue. I double checked my copy of the application form and my credit card details are correct. Any advice?

Yikes! Do drop cs@viewqwest.com an email with your subscriber name, they'll get the billing to verify that for you.

 

[NicBlais]

As extracted from the Application form :



P.s yes there is an typo in the application form. already posted about it earlier. It should be 2014 instead of 2013

Typo has been fixed - thanks for spotting it

 

[derrickgoh]

Sounds like interference; changing channels did not help?

Been pushing Zhone to enable channels 12 & 13, but so far…

Urm how do i change channels?

 

[j]

Are there currently issues with VQ's connection to battle.net servers? I'm getting terrible spikes from 500ms to 1651ms for Diablo 3.

 

[stoopidbin]

Im having issues with Diablo 3... Lag till cannot play.

 

[moonSymph]

im having the same issue with d3 today.. super duper lag until timed out..

 

[vannie]

I'm having problems with loading most sites, especially most of them are china sites...
to name a few,

百度一下，你就知é*“
tieba.baidu.com
bbs.ktxp.com
ÌÔ±¦º£ÍâÈ«ÇòÕ¾Ê×Ò³
supergirls
searching under taobao (¸´¹ÅÊÖ»ú¿Ç_ÌÔ±¦ËÑË÷)

mh.99770.cc
hrcomic
??? ???? - ???????

Try some of these sites using other ISP, and it loads within few seconds.

 

[AKK]

I'm having problem with FFXIV starting 1hr ago. Have just raise ticket to NOC.

 

[sWirL84]

im having the same issue with d3 today.. super duper lag until timed out..

Im having issues with Diablo 3... Lag till cannot play.

same here.....

 

[SpeedWeed]

so i am not the only person facing this issue.

connection to US issue?

 

[AKK]

My ffxiv is jap server

 

[j]

Optimisation error again ah? Why always these things during peak hours? By the time fix finish all go sleep already.

 

[SpeedWeed]

Optimisation error again ah? Why always these things during peak hours? By the time fix finish all go sleep already.

my first time facing this type of issue though

hopefully my last

 

[SpeedWeed]

My ffxiv is jap server

bad for this issue

since its prime time for gaming

hopefully they resolve it by 1030pm

 

[byobodybag]

Site loading is a mess. Websites are taking a long time.

Diablo 3's latency is in "red" status.

What's going on VQ??!

 

[j]

my first time facing this type of issue though

hopefully my last

Definitely won't be your last.

 

[sWirL84]

seems like it's back in action....

 

[SpeedWeed]

managed to log in.

now connection time out