Fantastic service.
I highly recommend team kangaroos help. i managed to get my 3 visas in superbly fast time. I e-mails detail 12.27am midnight. I got the eta approval replies by 8:01am the following morning. they even both to verify my visa status which i applied from wwwaustraliaetacomsg which not their concern at all. That is why i called "help". It's not about $. They are professional enough to provide 100% clear steps of the verification process. The customer service attended my visa at the mentioned website "advised" me to verify with the guides. Reach consulate, airline ,e-mail sitaaero etc. I tried all without any success. I felt they don't even both to help (except, the Filipino lady from Scoot). Luckily i bumped into this thread. I strongly believe their sincere intention to help deserve recognition and recommendation