VIVIFI

[sbl2560]

Can I check if anyone encountered any issues logging into Vivifi portal?

All good, no issues

 

[gapboy]

Login fine on my friend's phone, port in request "Failed" from Maxx for some reason doesn't seems like quota issue.. contacting Maxx

 

[gapboy]

Login fine on my friend's phone, port in request "Failed" from Maxx for some reason doesn't seems like quota issue.. contacting Maxx

Nightmare porting from Maxx to vivifi...

• Oct 22: Following a porting failure SMS from VIVIFI, my friend immediately verified with M1 Maxx that there are absolutely no blocks or restrictions on their side.
• Oct 23: VIVIFI support explicitly assured us that no action was required and that the process was merely taking longer than usual.
• Oct 25: The M1 Maxx line has now been deactivated, yet the VIVIFI port-in remains failed. The number xxxx is completely dead, causing severe disruption. Despite M1 Maxx already clearing the line, VIVIFI support is attempting to deflect responsibility by telling to check with the previous telco again. This is entirely unacceptable. They did mentioned after they will escalate to their technical team......

Followed up a big email to vivify did not work and they did not respond.

Today they offer free termination no charges but what's the point the port in number still failing... so they said we can wait till the porting completed at the central queue (respond through fb)

12:50 the vivifi line totally dead, request to reboot phone to see if porting is done .. and it work miraculously ! Porting status also shows "success" ... one of the worst port in scenario i have met..

 

[testerjp]

Just received this, so am i having both rollover and the enhancement? I'm very confused buti see nothing yet.

​ ​ ​ ​ ​ ​ Roam Asia Super 5G+ is getting even better.​ Hi there, As a valued VIVIFI Roam Asia Super 5G+ customer, you will receive an automatic upgrade to selected monthly entitlements on 1 November 2026, at no additional cost. You will enjoy more local 5G+ data, more APAC roaming data and more IDD 019 talktime. Plus, unused balances from eligible monthly entitlements can be carried forward for up to three months.​ ​ ​ More time to use what you have​ Eligible unused balances are added to your new monthly entitlements for up to three months.​ ​ No action required​ Automatic upgrade: Your selected monthly entitlements will be upgraded automatically on 1 November 2026. No additional charge: Your monthly subscription fee will remain unchanged. No request needed: You do not need to change plans or submit a request. View your allowances: Log in to your VIVIFI Account Dashboard from 1 November 2026 to see your upgraded entitlements ​ ​ Need Any Help?​ If your upgraded entitlements do not appear in your dashboard after 1 November 2026, or if you require assistance, please email help@vivifi.me.​ Enjoy more from your VIVIFI plan, on us. Warm regards, The VIVIFI Team​

On 30 September received this

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​ ​ Hi there,​ ​ Your VIVIFI Roam Asia Super 5G+ plan is getting more flexible. Good news! We’re introducing a 3-month rollover to your VIVIFI Roam Asia Super 5G+ plan from October 2026, giving you more time to use your eligible monthly entitlements.​ ​ How does it work?​ Refresh Every Month​ Your monthly eligible entitlements will continue to be refreshed on the first of each month. Unused Balances Rollover​ Eligible unused balances are added to your new monthly entitlements for up to 3 months. ​ Use it now or save it for later.​ ​ ​ Monthly entitlements with rollover ✓ 700GB Local 5G+ Data ✓ 800 Outgoing Local Minutes ✓ 100 Outgoing Local SMS ✓ 500 mins IDD 019 Calls ✓ 30GB APAC Roaming Data (13 destinations) Not eligible for rollover ✗ 1TB yearly roaming data to Malaysia, Indonesia and Thailand ✗ 60GB yearly roaming data to worldwide destinations ✗ 10 mins monthly incoming roaming calls worldwide​ ​ What happens during the changeover?​ Your existing plan will progressively be changed to the updated Roam Asia Super 5G+ plan by the end of 31 October 2026. During the update, do not worry if you receive the deactivation SMS for any of your add-ons. The correct rollover add-on will be added back. You will receive an activation or service message from VIVIFI confirming that your updated plan is active. Sample SMS: IDD019-500mins-APAC+US(C)-mthly-Free has been activated. Please contact support at help@vivifi.me if you do not wish to receive this free add-on. There is no additional charge for this update. Your existing monthly plan fee will remain unchanged. If the update happens midway through your billing cycle, your base plan entitlements may be prorated based on the effective date. Your regular monthly entitlement refresh will resume on the next applicable 1st day of the month. If you do not receive an activation or service message by 31 October 2026, please email help@vivifi.me for assistance.

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​ VIVIFI​ ​ This service update was sent to you because you are an existing VIVIFI Roam Asia Super 5G+ customer.​

 

[gapboy]

Just received this, so am i having both rollover and the enhancement? I'm very confused buti see nothing yet.

​ ​ ​ ​ ​ ​ Roam Asia Super 5G+ is getting even better.​ Hi there, As a valued VIVIFI Roam Asia Super 5G+ customer, you will receive an automatic upgrade to selected monthly entitlements on 1 November 2026, at no additional cost. You will enjoy more local 5G+ data, more APAC roaming data and more IDD 019 talktime. Plus, unused balances from eligible monthly entitlements can be carried forward for up to three months.​ ​ ​ More time to use what you have​ Eligible unused balances are added to your new monthly entitlements for up to three months.​ ​ No action required​ Automatic upgrade: Your selected monthly entitlements will be upgraded automatically on 1 November 2026. No additional charge: Your monthly subscription fee will remain unchanged. No request needed: You do not need to change plans or submit a request. View your allowances: Log in to your VIVIFI Account Dashboard from 1 November 2026 to see your upgraded entitlements ​ ​ Need Any Help?​ If your upgraded entitlements do not appear in your dashboard after 1 November 2026, or if you require assistance, please email help@vivifi.me.​ Enjoy more from your VIVIFI plan, on us. Warm regards, The VIVIFI Team​

On 30 September received this

​

​

​

​ ​ Hi there,​ ​ Your VIVIFI Roam Asia Super 5G+ plan is getting more flexible. Good news! We’re introducing a 3-month rollover to your VIVIFI Roam Asia Super 5G+ plan from October 2026, giving you more time to use your eligible monthly entitlements.​ ​ How does it work?​ Refresh Every Month​ Your monthly eligible entitlements will continue to be refreshed on the first of each month. Unused Balances Rollover​ Eligible unused balances are added to your new monthly entitlements for up to 3 months. ​ Use it now or save it for later.​ ​ ​ Monthly entitlements with rollover ✓ 700GB Local 5G+ Data ✓ 800 Outgoing Local Minutes ✓ 100 Outgoing Local SMS ✓ 500 mins IDD 019 Calls ✓ 30GB APAC Roaming Data (13 destinations) Not eligible for rollover ✗ 1TB yearly roaming data to Malaysia, Indonesia and Thailand ✗ 60GB yearly roaming data to worldwide destinations ✗ 10 mins monthly incoming roaming calls worldwide​ ​ What happens during the changeover?​ Your existing plan will progressively be changed to the updated Roam Asia Super 5G+ plan by the end of 31 October 2026. During the update, do not worry if you receive the deactivation SMS for any of your add-ons. The correct rollover add-on will be added back. You will receive an activation or service message from VIVIFI confirming that your updated plan is active. Sample SMS: IDD019-500mins-APAC+US(C)-mthly-Free has been activated. Please contact support at help@vivifi.me if you do not wish to receive this free add-on. There is no additional charge for this update. Your existing monthly plan fee will remain unchanged. If the update happens midway through your billing cycle, your base plan entitlements may be prorated based on the effective date. Your regular monthly entitlement refresh will resume on the next applicable 1st day of the month. If you do not receive an activation or service message by 31 October 2026, please email help@vivifi.me for assistance.

​

​ VIVIFI​ ​ This service update was sent to you because you are an existing VIVIFI Roam Asia Super 5G+ customer.​

late joiner for $15 rollover plans

 

[sango65]

vivifi also now has 5G+ plan at $10.70

https://www.vivifi.me/vivifi-vibe-pro-5g/

 

[gapboy]

vivifi also now has 5G+ plan at $10.70

https://www.vivifi.me/vivifi-vibe-pro-5g/

Yes... That's good. They removed the $11 plans. Z1 still has $12 plan

 

[y0natan]

after how long will number ported out to another telco can port back in? i tried 1 number ported out for at least 3 months still indicated as number has been registered before.

 

[y0natan]

after how long will number ported out to another telco can port back in? i tried 1 number ported out for at least 3 months still indicated as number has been registered before.

ended up writing support ticket to them and they did something on their backend to allow me to proceed.

 

[gapboy]

ended up writing support ticket to them and they did something on their backend to allow me to proceed.

delete your old account i guess

 

[lordfa9]

Heng I switched my plan to vivifi roam value. Looks like that plan has been discontinued and the cheapest is the $10 vibe plan or $9 lite plan