High Supremacy Member
- Jan 20, 2002
- Reaction score
comgateway so good till they extent their customer service here
This Live Quote system is pretty terrible siah. If the shipping price is lower than the Live Quote price, you don't get a refund of the shipping guarantee. They get to jiak $3 for nothing.
There are many complaints about comgateway inflating shipping cost eg. something that weighs 0.5kg they will put it as 2kg.
Anyone tried other options such as mail forwarding?
Sharing my experience with comgateway~
Ordering and etc was all okay, and comgateway notified me that my shipping was there faster than UPS.
Then I was paying for shipping to Singapore. I used Paypal, tried about 5 times, all return errors (comgateway errors). So I used POSB/DBS card, then they will SMS me a pin to confirm that it's a legal sale. But I didn't have my phone with me, I cancelled the OTP, but comgateway recognised as successful. Then they just started shipping out.
Idk if is loophole in comgateway or DBS. Didn't confirm payment through OTP yet still charged.
Anyway, if you have a DBS/POSB card, use comgateway. They got rewards for registering your card with them
Hi comgateway, I would like to ask if the products will be send to the billing address?
If yes, what if during the time nobody is at home? Will they send to the nearest post office?
i help you ...
their delivery is via DHL
u SHOULD track your package via DHL Singapore website simply bcos it is slightly more detailed than the US one
also, u SHOULD sign up for the SMS alerts ...
they (DHL) will then SMS u depending on what u opted SMS notifications for ...
so say for example, u opted for "with delivery courier" u would then get an sms accordingly ...
should you miss the delivery, you can call DHL to schedule another delivery ...
i don't think dropping off at the nearest post office is an option ...
perhaps u could get them to deliver to your office instead
Hi Thanks alot for your advise, but can i ask a question, look through the DHL website, the tracking number stated, is it refering to the same tracking number as the US when we ordered from the merchant?