Vpost? Borderlinx? Comgateway?

Spongy

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Yup I got it from amazon but unfortunately they don't provide shipping to SG...

I am also trying to get some shoes from Amazon but they don't ship direct to SG. I am also worried that the shipping will costs me a lot. Hope that the 3rd party shipping agents will do something to help us.
 

ahsiao80

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hey guys just to check, i purchase something from ASOS in UK and my product was shipped via Singpost according to their support. so i just would like to know if its iparcel?

Secondly, is there anyway i can grab my tracking number from singpost? because ASOS said that they do not have it as the products have been hand over to local post company already (which is signpost)

Thanks!
 

boopit

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is yours free delivery?
if yes, 90% chance is non-tracking so singpost wouldn't answer
 

deejay220989

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Hi sifus,

I would like to purchase an item. I have no choice but to use CGW. The dimensions are approx 35x30x25 cm, so the volumetric weight is about 5.25kg. However, CGW Live Quote estimated 6kg.

Based on your experience, should I purchase the Live Quote insurance? 6kg seems like just the volumetric weight for the item, but I believe it should be more than 6kg after including the packaging box.

Please advise :)
 

tingyuan

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I mean if live quote looks like a more expensive option to you, then don't use.
I don't remember them saying that it was meant to be a cheaper solution to shipping.

If you use the service (or any service at all) with the key intention of gaming the system, then .. I dunno how to help you

LOL. Never asked u help wat. Cos I never try live quote, only asking somebody if it is too risky. Depending u r heng or sway if merchant packed in bigger box.
I use comgateway & borderlinx many times.
U can ignore my reply.
 
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Swordsman

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for live quote,

if the actual weight/price is lower than the quoted,

pay the actual or quoted price ?
 

deejay220989

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for live quote,

if the actual weight/price is lower than the quoted,

pay the actual or quoted price ?

AFAIK, if you purchase the insurance and if CGW quoted the shipping cost higher than the Live Quote, you can inform them so that they will charge the price quoted by Live Quote
 

feist_

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U mean live quote wat? Explain?

LOL. Never asked u help wat. Cos I never try live quote, only asking somebody if it is too risky. Depending u r heng or sway if merchant packed in bigger box.
I use comgateway & borderlinx many times.
U can ignore my reply.

watch-out-we-got-a-badass-over-here-meme.png


Sorry... was trying to help explain.. like you requested.....:(
 

shingo1

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Use Promocode: 20AUG2013 during checkout.
Valid for 1st 100 customers from 1st August to 31st August only.
Not valid with any other existing promotion.

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reported invalid
 

lippylee

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Is CGW's customer service is closed over the next 4 days due to the public hols? I'd emailed them regarding 2 issues about single shipments being split into multiple packages and haven't heard back yet. :(

For the first issue, a single shipment was split into 2 packages by the merchant and CGW has effectively over declared the total goods value (2x goods value) as both boxes have the total invoice value on them (instead of the single item value). I take it CGW didn't catch that the invoice has 2 package tracking numbers that match the 2 separate boxes (even though these tracking numbers were noted by CGW). I do not want to pay excess import duties especially since the amount is quite significant.

For the 2nd split shipment, the arrival dates were significantly different (about 2 weeks apart), due to a lack of stock for one of the items. I'd purchased a shipping guarantee, but cannot apply it to both boxes using the form linked in the shipping guarantee email.

Hope CGW's cust service team sees this and replies soon! :)
 

Ralphel

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Is CGW's customer service is closed over the next 4 days due to the public hols? I'd emailed them regarding 2 issues about single shipments being split into multiple packages and haven't heard back yet. :(

For the first issue, a single shipment was split into 2 packages by the merchant and CGW has effectively over declared the total goods value (2x goods value) as both boxes have the total invoice value on them (instead of the single item value). I take it CGW didn't catch that the invoice has 2 package tracking numbers that match the 2 separate boxes (even though these tracking numbers were noted by CGW). I do not want to pay excess import duties especially since the amount is quite significant.

For the 2nd split shipment, the arrival dates were significantly different (about 2 weeks apart), due to a lack of stock for one of the items. I'd purchased a shipping guarantee, but cannot apply it to both boxes using the form linked in the shipping guarantee email.

Hope CGW's cust service team sees this and replies soon! :)
CGW got hotline one or not ar?
 

metzalx

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Just realised CGW charges to the nearest 0.5kg for EACH package...Got a bit of a shock as the Taobao agent I always use charges to the nearest 0.5kg for your TOTAL shipment weight and I assumed it would be similar. One of my packages only consists of 2 velcro straps and I have to pay 0.5kg worth of shipment for an item weighing 0.05kg...Boo :(

Anyone knows if Vpost (or any other forwarder) charges to nearest 0.5kg for each package too, or do they charge to nearest 0.5kg for total shipment weight?
 
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dreant

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Just realised CGW charges to the nearest 0.5kg for EACH package...Got a bit of a shock as the Taobao agent I always use charges to the nearest 0.5kg for your TOTAL shipment weight and I assumed it would be similar. One of my packages only consists of 2 velcro straps and I have to pay 0.5kg worth of shipment for an item weighing 0.05kg...Boo :(

Anyone knows if Vpost (or any other forwarder) charges to nearest 0.5kg for each package too, or do they charge to nearest 0.5kg for total shipment weight?

2 reasons why I don't use CGW:

a) CGW rounds up the weight of *each package*. I recommend using Borderlinx instead.
BL rounds up the total shipment weight to the next 0.5kg, rather than per package as CGW does.

If you shipped 6 boxes of 1.1kg to CGW, they'll charge you 9.0kg (1.5 * 6 = 9kg).
The same 6 boxes shipped to BL only comes to 7kg (1.1 * 6 = 6.6 ~ 7kg)

b) You pay *more* for GST though CGW, as they effectively collect 7.35% from you instead.

The main disadvantage of BL, is you need a Citibank CC.
 
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lippylee

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CGW got hotline one or not ar?

I believe you can only contact them via email or live chat. The latter is supposed to be open Mon - Fri 11am to 6pm, but I guess they're not in now due to the PHols.
 

kenzie

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Any idea roughly how much is the shipping cost to ship a laptop from US using Borderlinx exclude the 7% gst?
 

Xgelis

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CGW is definitely closed till next Monday. You can try reaching them on FB but seems the same as well.
Their Portland team should still be in biz till end of Friday though.

And btw, Fedex's dimensions are always off.
 

starsandstripes

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hey guys, how much does it cost to ship a pair of jeans? or two for that matter

not sure if buying via ebay/amazon is better, shipping cost on ebay is 26usd. Will this be lower for com gateway?
 

Ralphel

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I believe you can only contact them via email or live chat. The latter is supposed to be open Mon - Fri 11am to 6pm, but I guess they're not in now due to the PHols.
oic
thx for teh info
 

eddy2099sg

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Anyone knows if Vpost (or any other forwarder) charges to nearest 0.5kg for each package too, or do they charge to nearest 0.5kg for total shipment weight?

VPOST minimum charge is per package is 0.5kg but does 100gm incremental after that.
 
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