I mean if live quote looks like a more expensive option to you, then don't use.
I don't remember them saying that it was meant to be a cheaper solution to shipping.
If you use the service (or any service at all) with the key intention of gaming the system, then .. I dunno how to help you
for live quote,
if the actual weight/price is lower than the quoted,
pay the actual or quoted price ?
U mean live quote wat? Explain?
LOL. Never asked u help wat. Cos I never try live quote, only asking somebody if it is too risky. Depending u r heng or sway if merchant packed in bigger box.
I use comgateway & borderlinx many times.
U can ignore my reply.
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Sorry... was trying to help explain.. like you requested.....
CGW got hotline one or not ar?Is CGW's customer service is closed over the next 4 days due to the public hols? I'd emailed them regarding 2 issues about single shipments being split into multiple packages and haven't heard back yet.
For the first issue, a single shipment was split into 2 packages by the merchant and CGW has effectively over declared the total goods value (2x goods value) as both boxes have the total invoice value on them (instead of the single item value). I take it CGW didn't catch that the invoice has 2 package tracking numbers that match the 2 separate boxes (even though these tracking numbers were noted by CGW). I do not want to pay excess import duties especially since the amount is quite significant.
For the 2nd split shipment, the arrival dates were significantly different (about 2 weeks apart), due to a lack of stock for one of the items. I'd purchased a shipping guarantee, but cannot apply it to both boxes using the form linked in the shipping guarantee email.
Hope CGW's cust service team sees this and replies soon!
Just realised CGW charges to the nearest 0.5kg for EACH package...Got a bit of a shock as the Taobao agent I always use charges to the nearest 0.5kg for your TOTAL shipment weight and I assumed it would be similar. One of my packages only consists of 2 velcro straps and I have to pay 0.5kg worth of shipment for an item weighing 0.05kg...Boo
Anyone knows if Vpost (or any other forwarder) charges to nearest 0.5kg for each package too, or do they charge to nearest 0.5kg for total shipment weight?
CGW got hotline one or not ar?
oicI believe you can only contact them via email or live chat. The latter is supposed to be open Mon - Fri 11am to 6pm, but I guess they're not in now due to the PHols.
Anyone knows if Vpost (or any other forwarder) charges to nearest 0.5kg for each package too, or do they charge to nearest 0.5kg for total shipment weight?
hey guys, how much does it cost to ship a pair of jeans? or two for that matter
not sure if buying via ebay/amazon is better, shipping cost on ebay is 26usd. Will this be lower for com gateway?
CGW is still cheap considering how efficient and trustworthy they are. I've tried a few shipping companies, CGW overall is the best by miles.Just realised CGW charges to the nearest 0.5kg for EACH package...Got a bit of a shock as the Taobao agent I always use charges to the nearest 0.5kg for your TOTAL shipment weight and I assumed it would be similar. One of my packages only consists of 2 velcro straps and I have to pay 0.5kg worth of shipment for an item weighing 0.05kg...Boo
Anyone knows if Vpost (or any other forwarder) charges to nearest 0.5kg for each package too, or do they charge to nearest 0.5kg for total shipment weight?