Vpost? Borderlinx? Comgateway?

cannotliao

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i stiil stick to ezbuy due to the low cost
just shipped 1 parcel 1.5kg from US cost me $12
 

LoeinGreen

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Hi, anyone knows how long does it take for packages to reflect on the comgateway account? FedEx tracking shows that my package was delivered but not showing up in my account. Thanks.
 

batboyz

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Hi, anyone knows how long does it take for packages to reflect on the comgateway account? FedEx tracking shows that my package was delivered but not showing up in my account. Thanks.

Usually within 24hrs.
 

cannotliao

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How come so cheap? That doesn't include their agent fees right?
i always use ezbuy USA ship for me to ship over from amazon and ebay
0.5kg sgd$3.99 no base charge fuel charge whatever
 

eapeia

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May 22, 2003
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Super super pissed off with comgateway.
I swear their service going from bad to worse. And I’ve been using them since what, 2010?
Customer service just keep repeating the same lines over and over again.

Their handlers just cut my bag when they received it and never report in the system.
So I happily ship in and found out after opening.
(How do I know? There’s no other signs of the package being opened except for that cut mark, the DHL bag is intact with all the labels and I tore that one with my fingers)

For 14 emails ding-dong back and forth, they keep saying sorry but insist that I sign their cargo claim form to claim against shipping insurance.
BS, damage happened on their watch, what shipping insurance? Self-pwn, their form itself has T&Cs that say the damage must have happened during transit to Sg.
Let’s just say I work with a certain logistics provider. And I know that they are asking me to commit insurance fraud.

Pay premium but still get rubbish service, what’s the point?
Time to switch I guess.
 

sandalwood

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Have been shipping regularly with vpost since 2014. Havent had any probs until a recent shipment. They received but misplaced one parcel in their USA hub which took more than a month and several emails before they found it. Gave me the runaround for more than one month. And caused me to incur a new base charge.

And refused to waive shipping charges for that one parcel; no real apologies nor gave reason for the delay. Its like take it or leave it. Vpost suck now and their rates are the not cheapest. I give up & will try another service provider.
 

tree

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Jan 1, 2000
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Dear all,
Any suggestion which Provider to choose for shipping 65 inch TV?

Thanks!
 

nwh_sg

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Ezbuy USA warehouse doesn't operate 24/7 right? What happens when the goods delivered there but warehouse not open? Anyone faces any issue?
 
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