Vpost? Borderlinx? Comgateway?

Justicar

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got pple some feedback saying that their parcel got stuck. But seems like they are moving their warehouse in US to a different location and may take couple of weeks to sort out
Same here.

Items stuck and marked as prohibited(wtf?!)

Unable to send for a few weeks liao
 

phs8263

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Never chose Vpost, they do not have customer service contact no. in their website, it is Tel: 1605 (Press #4 for ‘vPost’), but when I called, always someone from Post picked up, they do not help to redirect to Vpost customer officer. Have to leave my number and promise to call back at same day. But someone called back a few days later. Very bad experience with vpost.
 

plustwo

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vpost got no more cc tie up discounts right? last time have sc and citi 20-30% off
 

archangle13

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careful about comgateway
Agree. I have been using Comgateway a long time too, but lately, they are taking longer to even mark my package as received, and right now they are not even registering one of my packages as received after 3+ working days. They don't seem to respond to any messages via "Contact Us" and live chat. Don't even have acknowledgement email. I am 99% certain they received my Fedex delivery within the US, got the address right and everything. For all I know, people are taking advantage of the chaos during the warehouse move and stealing my packages. F****** hell.
 

archangle13

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Agree. I have been using Comgateway a long time too, but lately, they are taking longer to even mark my package as received, and right now they are not even registering one of my packages as received after 3+ working days. They don't seem to respond to any messages via "Contact Us" and live chat. Don't even have acknowledgement email. I am 99% certain they received my Fedex delivery within the US, got the address right and everything. For all I know, people are taking advantage of the chaos during the warehouse move and stealing my packages. F****** hell.

Does anyone have packages stolen by Comgateway before (i.e. CGW account shows nothing received and they don't respond)?
 

Lè Crayons

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I used to ship by vpost but now no more cc 20% discount.

Which shipper is the cheapest now by weight?
 

branong

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Hi. Can anyone recommended on the freight forwarder to be used for Japan deliveries. Thanks
 

zoossh

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reviving this old thread cos i want to ask what is the latest if i wanna import from usa.

what's the best now? borderlinx i used last time but now gone
 
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danexsis

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reviving this old thread cos i want to ask what is the latest if i wanna import from usa.

what's the best now? borderlinx i used last time but now gone

i’m interested to know what the folks uses here too, been reading negative reviews for ezbuy and cgw.
 

bigrooster

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Is Comgateway still as f**ked up after they sold their business and shifted warehouse? Anyone shipped via them recently?
 

Laneige

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Hi. Can anyone recommended on the freight forwarder to be used for Japan deliveries. Thanks
Can try tenso but not cheap
They have repackaging services
I bought Amazon n this Amazon v jialat one
Ship big boxes n still split up somemore

however japan side more serious
Have to scan ic n address that kind to verify
Me last time many yrs ago already did that so my acc can be used right away

else try rakuten and also some merchant can ship to u by paying them shipping charges too
 

zoossh

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Can try tenso but not cheap
They have repackaging services
I bought Amazon n this Amazon v jialat one
Ship big boxes n still split up somemore

however japan side more serious
Have to scan ic n address that kind to verify
Me last time many yrs ago already did that so my acc can be used right away

else try rakuten and also some merchant can ship to u by paying them shipping charges too
Thumbs up for tenso

But used super long time ago. Amazed on how nice and tight they pack things
 
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