Go with comgateway and request for it to be shipped using DHL. That's what I do for all my stuff.my item is $500. forwarding from USA
trying to decide between ezship and comgateway
i am scared of ezship losing my parcel. any comments?
i have been using ezship, they have never lost my china parcel, but i have never used the USA ezship before so i am getting worried
Go with comgateway and request for it to be shipped using DHL. That's what I do for all my stuff.
Just do a live chat, let them know for your upcoming shipment you would want to use DHL to ship. They can advise you how best to go about it.thanks. how do I request for DHL? do I email them or there is an option for me to select in the website?
Read HWZ Forum Rules!
my item is $500. forwarding from USA
trying to decide between ezship and comgateway
i am scared of ezship losing my parcel. any comments?
i have been using ezship, they have never lost my china parcel, but i have never used the USA ezship before so i am getting worried
You asked ezbuy via live chat? Cos i asked live chat if its allowed to be shipped and they said shipping a steam deck ok. My steam deck is arrving in their warehouse tomorrow (Friday in US time), hope there arent any issues :-\Not sure if this is the best place to ask (let me know where else if not), but can recommend some forwarders that will ship electronic gadgets such as tablets, laptop or even the Steam Deck from USA to SG?
Was checking with ezbuy they mention they can't ship anything with batteries.
You asked ezbuy via live chat? Cos i asked live chat if its allowed to be shipped and they said shipping a steam deck ok. My steam deck is arrving in their warehouse tomorrow (Friday in US time), hope there arent any issues :-\
I asked vpost live chat twice, and they said no battery allowed at all even after mentioning that is UN3481, though I know of someone who managed to ship via vpost and he said that vpost said it was ok for UN3481....
My steam deck just arrived in Singapore, collecting on Monday!I asked via their ticketing system. Let me know if yours did arrive successfully, though I have not made up my mind to get one yet.
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Dear XXXXX,
Thanks for your email. Depending on the situation, the response time for email assistance will be responded within 1-2 working days.
Pertaining to your inquiry, electronic gadgets are unable to be shipped from US to Singapore, as it contains batteries, and can only be shipped by sea shipment. Seek your kind understanding on this issue.
Let us know if there’s anything else we can do for you. We are happy to help. If you need any urgent assistance, please contact us via live chat (Mon-Sat, 10am to 6pm; closed on public holidays). Thank you and have a nice day.
Best Regards,
See Xuan
Customer Service Center
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Dear XXXXX,
Sorry to inform you that we only provide standard and economy air shipment for US ezship order. We will feedback this issue to our relevant team to make further improvement.
Should any further assistance is needed, please do not hesitate to contact us. Thank you and have a nice day.
Best Regards,
See Xuan
Customer Service Center
Seems there's a couple of people who sent their steam decks to ezbuy warehouse not receiving them, I think I'd avoid using ezbuy for a bit.I asked via their ticketing system. Let me know if yours did arrive successfully, though I have not made up my mind to get one yet.
------------------------------
Dear XXXXX,
Thanks for your email. Depending on the situation, the response time for email assistance will be responded within 1-2 working days.
Pertaining to your inquiry, electronic gadgets are unable to be shipped from US to Singapore, as it contains batteries, and can only be shipped by sea shipment. Seek your kind understanding on this issue.
Let us know if there’s anything else we can do for you. We are happy to help. If you need any urgent assistance, please contact us via live chat (Mon-Sat, 10am to 6pm; closed on public holidays). Thank you and have a nice day.
Best Regards,
See Xuan
Customer Service Center
-------------------------------------
Dear XXXXX,
Sorry to inform you that we only provide standard and economy air shipment for US ezship order. We will feedback this issue to our relevant team to make further improvement.
Should any further assistance is needed, please do not hesitate to contact us. Thank you and have a nice day.
Best Regards,
See Xuan
Customer Service Center
I think Vpost should be fine. Mine is currently at Vpost warehouse in Oregon now.Crap. I have ordered mine and is in transit to vpost. Guess I most likely have to redirect package over to comgateway later. Should have checked before hand. Dammit