I feel Orchard Apple store most rude.
last week I pass by and wanted to go in and check out some new straps. there are some ppl but no queues… they just say “do you want to wait 1 hours to go in and just browse straps?”
Yes agree with orchard apple store being the most rude. Felt as though they were rushing me when I had some questions during the collection of my IPhone.
MBS store still the best for me
I had a pleasant experience when I collected the iPad Mini at MBS last month. The retail specialist was polite, did not rush me and asked if I needed any assistance setting up my iPad. When I went up, I was approached by Alina Poh, an Apple Creative asked me if I wanted to join their #TodayAtApple session. She was soft-spoken and polite. At the end of the session, I told her that I enjoyed and I would love to attend another session if the trainer was still the same staff as I felt he was good at delivering the session.
However, my experience at Apple Orchard was meh, I approached a specialist yesterday asking if they can help to check if they have another stock for 45mm. He quickly replied No and walked away. I asked another specialist, and he said no, have to buy online.
My friend decided to ask another Specialist who was stationed at the Apple Watch.
He mentioned that they have limited stocks available. He immediately took out his device to check and said that they only have 41mm in a few colors and 45mm only in Blue while other variants are currently out of stocks. He apologised that the variant that I was interested in was not available. We thanked him for his kind service, and we appreciate that he checked the stock for us instead of giving a closed-ended answer NO.
I guess I will patronise the MBS outlet from now on. Much friendlier service.