Wireless bluetooth EAR BUDS recommendations

Computeron

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not tat "really" gd. among the 3, echo's sound suits me more...
ANC just add bonus nia.
the killer for L2P is the sound stage.. too wide.. i prefer tigher.
truengine dont want to say... cheapest so sound quality cannot compared to l2p n echo.

i even tried the mpow m5, to me, it killed off l2p liao.
 
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wwh5210

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Think they meant the earbuds work best with smartphones but for other devices is use at your own peril:s22::s13:. Oh well, hope they process the refund asap.....i should have just bought the mpow t5 from shopee instead.
Went down to their place at Ubi. The lady was super attitude. Refused to refund as I had unbox and used it. Repair will take up to 3 weeks. She kept on asking me to bring back to use. This is my first and last time getting this brand!!

- Auto pairing isn't working on my S10.
- Disconnection issue with my Samsung TV.
- Leather paint peels.
 

rECKleSSfElla

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Went down to their place at Ubi. The lady was super attitude. Refused to refund as I had unbox and used it. Repair will take up to 3 weeks. She kept on asking me to bring back to use. This is my first and last time getting this brand!!

- Auto pairing isn't working on my S10.
- Disconnection issue with my Samsung TV.
- Leather paint peels.

Hmm why didnt you file for a return with lazada instead? Can submit return within 15 days of receiving the item. So you tried with your samsung smart tv and it also disconnects after 5 minutes right? So your case is considered warranty claim and they require 3 weeks for repairs? That sux balls lar. Tronsmart really lup sup brand to avoid. Previously i bought their air mouse and it failed to charge after less than 6 months use. Once bitten twice shy no third chance.
 

wwh5210

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Hmm why didnt you file for a return with lazada instead? Can submit return within 15 days of receiving the item. So you tried with your samsung smart tv and it also disconnects after 5 minutes right? So your case is considered warranty claim and they require 3 weeks for repairs? That sux balls lar. Tronsmart really lup sup brand to avoid. Previously i bought their air mouse and it failed to charge after less than 6 months use. Once bitten twice shy no third chance.
How do I file a return on lazada?
 

rECKleSSfElla

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How do I file a return on lazada?

https://www.lazada.sg/helpcenter/ho...lpcenter-topic.articles-list.6.2ad56465Yt3Uo4

Go to my orders > click on the particular order# > there sld be an option for "RETURN"

From there, fill in the form with details like"reason for return"(Item doesn't work properly), "refund method", "return type"(choose between courier pickup which means they will arrange ninja van to pickup the item from your location, or drop off which means you yourself have to drop the parcel to a ninja point or singpost popstation)

If you choose pickup, by right you need to wait for lazada customer service to contact you to arrange when ninja van can come pickup the parcel from you, but i ownself messaged the lazada live chat agent last night and told them to schedule a pickup at the soonest available slot. This afternoon they email replied me and scheduled the pickup for this coming thursday.
 

wwh5210

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https://www.lazada.sg/helpcenter/ho...lpcenter-topic.articles-list.6.2ad56465Yt3Uo4

Go to my orders > click on the particular order# > there sld be an option for "RETURN"

From there, fill in the form with details like"reason for return"(Item doesn't work properly), "refund method", "return type"(choose between courier pickup which means they will arrange ninja van to pickup the item from your location, or drop off which means you yourself have to drop the parcel to a ninja point or singpost popstation)

If you choose pickup, by right you need to wait for lazada customer service to contact you to arrange when ninja van can come pickup the parcel from you, but i ownself messaged the lazada live chat agent last night and told them to schedule a pickup at the soonest available slot. This afternoon they email replied me and scheduled the pickup for this coming thursday.
OK thanks for the info. I didn't think of returning coz their staff told me no return / refund once opened and used.
 

rECKleSSfElla

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OK thanks for the info. I didn't think of returning coz their staff told me no return / refund once opened and used.

This item has 15 days return if purchased on lazada, even for change of mind reason. But you have to return everything in its entirety and original condition, meaning stuff like warranty card, user manual, ear tips have to be returned and the box as best as possible not damaged in anyway. Of cos lazada will then check the condition of the returned item and decide whether to issue a refund. If lazada for whatever reason deemed item is not in good condition for refund, they will send it back to you again. So not 100% guaranteed they will issue a refund but no harm trying since it doesnt cost us anything other than time wasted.
 

ksksksks

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:s13:

Don’t even need to waste time going down. If the item is truly defective u can file a return.
 

rECKleSSfElla

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Ya,lesson learnt hahaha.

But at least we know now their 1 yr local warranty is quite pointless and their staff are not service orientated. Don't say buyer should not expect too much or must close one eye just because item is cheap. I don't expect premium quality for the price but at least the product must be fully functional, not some half arse prototype with bad firmware that only works on certain devices.
 

wwh5210

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But at least we know now their 1 yr local warranty is quite pointless and their staff are not service orientated. Don't say buyer should not expect too much or must close one eye just because item is cheap. I don't expect premium quality for the price but at least the product must be fully functional, not some half arse prototype with bad firmware that only works on certain devices.
I have learnt my lesson the hard way lol. Shall see how the return process goes first in order to decide what to do next. Worst scenario, just use the earbuds as it is hahaha.
 

Jun Jun

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The white noise of the l2p is still present on my set when you play youtube videos with dialogue such as review videos at low volune. There is this "sssssss" sound if you test it in a quiet environment.Any l2p owners can test on this?
 

ksksksks

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Not on my set. Get it exchanged. Same like another guy here

The white noise of the l2p is still present on my set when you play youtube videos with dialogue such as review videos at low volune. There is this "sssssss" sound if you test it in a quiet environment.Any l2p owners can test on this?
 
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