Xiaomi Redmi Note 5

[amazingone]

Found this Univercell seller on Shopee selling export Redmi Note 5 4+64 for $275.
https://shopee.sg/product/48961570/1144646114/

Enquired the seller, and they mentioned it's the Global Version set..

 

[Sambuca78]

Xiaomi Singapore have yet to reply my email.

As promised, below are the reply from Xiaomi Singapore

Hi XXX,

Greetings from Xiaomi!

Thank you for writing us. I'll be glad to assist you.

I understand that you want to check the warranty of your Redmi note 5. I
would like to inform you that if you had purchased the product from our
official channel, we could guarantee it to be genuine. Also, warranty of
your device considered from the date mentioned in the invoice.

Please walk or step in at any of our service center along with the invoice
in order to diagnose your device. After diagnosing your device, our service
center experts will guide you further regarding the warranty of your
device. Warranty of our products is 1 year for devices and 6 months for
accessories. This warranty will not cover any human damage (physical or
liquid damage) encountered on it.

You can find the address of the service center by referring to the
mentioned link. Here is the link https://www.mi.com/sg/service/repair/.

*Note *:- All the Xiaomi products available on *Lazada *which are *Sold &
Fulfilled by "Mi Store" *are our original products and will be covered
under warranty.
Also, Xiaomi does not provide International warranty and overseas shipping.

Please get in touch with us if you need any further assistance.

Thank you for being a valued customer. Have a great day ahead!

Best Regards,
XXXXXXXX
Xiaomi Customer Support

 

[Krabs.]

...................

 

[Nakedtoes]

As promised, below are the reply from Xiaomi Singapore

******* xiaomi using standard template... i replied and **** them up... idiot xiaomi singapore.. close down faster lar... really waste of money and resource

 

[ccmomo]

You probably are on China Rom? Try flashing to Global 9.5.6 and it will work fine

i'm also facing the same issue with Whatsapp not showing notification unless the app is running in the background. Is there no other solution other than to flash to global rom?

 

[FreshGradDays]

i'm also facing the same issue with Whatsapp not showing notification unless the app is running in the background. Is there no other solution other than to flash to global rom?

I've tried all kinds of solutions over the internet and google. None works perfect. Only after global flash it was good

 

[Hailgod]

i'm also facing the same issue with Whatsapp not showing notification unless the app is running in the background. Is there no other solution other than to flash to global rom?

thats simply how it works on miui's aggresive battery management. turn on autostart and it will always run in the background.

Sent from Xiaomi REDMI NOTE 5 using GAGT

 

[SKenny]

As promised, below are the reply from Xiaomi Singapore

So this means that the set from GT is not covered by XM Singapore warranty?

 

[quackerjack]

As promised, below are the reply from Xiaomi Singapore

darn thats kinda a bummer.. did you take it up with gt?

 

[kazuki666]

I think there is only one authorised online platform for Mi Singapore right? Which is Lazada.

 

[PeasantBeing]

I think there is only one authorised online platform for Mi Singapore right? Which is Lazada.

Yes. Only Lazada has an official Mi store.

If want to buy from elsewhere then have to take the risk that Xiaomi may not accept it as local set to provide warranty.

Last time I bought my redmi 4A from official Mi store. Next day I discovered a big speck of dust in the camera lens, and I went back and got a fuss free exchange with brand new sealed set.

Sent from Xiaomi REDMI 5A using GAGT

 

[fongzy]

play store

Just got the note 5 from RWM. Any one knows how to overcome the problem of "Download pending" for Google Play Store? I've tried clearing cache and data but it doesn't work.

 

[Sambuca78]

darn thats kinda a bummer.. did you take it up with gt?

I have replied to xm Singapore, see what they say lo.

Maybe i will make a trip to xm service centre to verify it.

Anyone else here also bot from GT?

 

[kazuki666]

Yes. Only Lazada has an official Mi store.

If want to buy from elsewhere then have to take the risk that Xiaomi may not accept it as local set to provide warranty.

Last time I bought my redmi 4A from official Mi store. Next day I discovered a big speck of dust in the camera lens, and I went back and got a fuss free exchange with brand new sealed set.

Sent from Xiaomi REDMI 5A using GAGT

Which is why i find weird after the long period Xiaomi (since Redmi 1) has officially launched in Singapore, why customers are still caught by the dubious "local warranty" promise...
If one wants a 100% authentic local warranty acknowledged by Mi Singapore, they should either get it directly from their lazada page or make sure the seller can prove with a local set receipt.

So far I have used RMN2 and currently still using RMN4 (all China sets), so far ok lucky. But one thing for sure, if these non Singapore sets are faulty, Mi Singapore won't help wan. It happened to my RMN2 and miband before. The moment you tell the service centre staff yours is not local, they will ignore you. They didnt even want to attempt check for me.

 

[ZrE0_Cha0s]

Just got the note 5 from RWM. Any one knows how to overcome the problem of "Download pending" for Google Play Store? I've tried clearing cache and data but it doesn't work.

Download pending could be the app application permission issues or your account issues.

Maybe u can try doing this from PC and see if it's apps or device issues.

 

[PeasantBeing]

Just got the note 5 from RWM. Any one knows how to overcome the problem of "Download pending" for Google Play Store? I've tried clearing cache and data but it doesn't work.

Wait and see. Sometimes it will take a while.

Sent from Xiaomi REDMI 5A using GAGT

 

[quackerjack]

I have replied to xm Singapore, see what they say lo.

Maybe i will make a trip to xm service centre to verify it.

Anyone else here also bot from GT?

cant they check with just the serial number or imei? can save a trip down.

 

[quackerjack]

Which is why i find weird after the long period Xiaomi (since Redmi 1) has officially launched in Singapore, why customers are still caught by the dubious "local warranty" promise...
If one wants a 100% authentic local warranty acknowledged by Mi Singapore, they should either get it directly from their lazada page or make sure the seller can prove with a local set receipt.

So far I have used RMN2 and currently still using RMN4 (all China sets), so far ok lucky. But one thing for sure, if these non Singapore sets are faulty, Mi Singapore won't help wan. It happened to my RMN2 and miband before. The moment you tell the service centre staff yours is not local, they will ignore you. They didnt even want to attempt check for me.

guess its only right xiaomi sg dont fulfill warranty for these "export" sets but gt is really cheating their customers as they are claiming otherwise.. they listed the official xiaomi service center for warranty issues and their reviews are very positive

 

[csc12345678]

I have replied to xm Singapore, see what they say lo.

Maybe i will make a trip to xm service centre to verify it.

Anyone else here also bot from GT?

Unless your delivery address is Singapore, they would require you to present your invoice/receipt.
Why not just scan your receipt (blank out your IMEI, in case they blacklist it for warranty, in case they do. just may be they overlook it if you bring in next time), and email them.

Or simply ask point blank, does XMSG warranty phone from from GT. You should get a simple yes/no. I hope they won't refer you to their official channels on their webpage. Even then, the answer is clear. But best if you can get a direct yes/no. That would give you peace of mind if the answer is yes. If no, you can approach GT for an answer.

 

[Audiology93]

Just got the note 5 from RWM. Any one knows how to overcome the problem of "Download pending" for Google Play Store? I've tried clearing cache and data but it doesn't work.

Sign out and sign in your Google account.
Restart your phone.

Sent from Htc NEXUS 9 using GAGT