4px together with some other stuffs. The rest all reached and updated![]()
Is service centre inside the central mall?

Yes.
Service Center Address:
Urban Toys 6 Eu Tong Sen Street, The Central #04-89D Singapore 059817
Update on my case, I am here they told me is only can repair cannot 1 to 1 exchange :/ this is really BS. Brand new phone not spoilt by me

Update on my case, I am here they told me is only can repair cannot 1 to 1 exchange :/ this is really BS. Brand new phone not spoilt by me
Argue, bang table, flip table, flip chair also flip the manager on duty![]()
No choice, the manager damn insistent. He will not budge, no matter what I say. Truly disappointed with after sales support. Brand new phone spoil upon arrival, he told me first time see the micro USB port damage until like that
Is he trying to shift the damage on you? It doesnt matter if its his first time seeing a damaged usb port. He can get the people there to assess the damage.
He told me by right need to charge for repair on damaged port and now foc so from his pov is a fair deal. I told him is brand new I never use before no boot up never put battery let alone charge it. He just kept insisting system will not put through my case as port is damaged and not malfunction![]()
Make this big in Xiaomi Singapore Page let the people there contact you, it is very obvious that manufacturing defects
Post a screenshot of my defect on the page already, awaiting respond. I drop them an email too, hope to hear from them.
He told me by right need to charge for repair on damaged port and now foc so from his pov is a fair deal. I told him is brand new I never use before no boot up never put battery let alone charge it. He just kept insisting system will not put through my case as port is damaged and not malfunction![]()
Ah man. Very little you could do now. Just give him a short time frame to get it repaired.
Drop them a message in Facebook also