Zero1 Mobile discussion thread

[digitalguy]

bros, i understand that one month notice should be served for zero1 termination. lets say i send email today, will i have to pay next month fees also?

 

[logitech123]

i got my sim card on 9th jan. the next day 11pm my singtel sim card got cut off. i switch over to zero1 sim card but still no network. anyone got this issue?

 

[logitech123]

for anyone has any issue, you can use their new online ticket system.
https://support.zero1.sg/Main/frmTickets.aspx

 

[SOS9112001]

What's the email to terminate huh?

. You can terminate thereafter anytime by writing to Zero1, giving us 30 days advance notice.

 

[Ylendeth]

for anyone has any issue, you can use their new online ticket system.
https://support.zero1.sg/Main/frmTickets.aspx

Good link. The knowledge base for the 1gb plan says:

For your data consumption, you will enjoy 1GB worth of data at 4G speed and thereafter, your internet speed will be managed and optimised. We have tested the managed speed on popular applications such as WhatsApp, emails, Facebook, Instagram, Spotify and Youtube and for common usage, the apps will work normally. This move is to ensure that every customer will be able to enjoy the best-shared resources.

So means YouTube officially is keyi.

https://support.zero1.sg/kb/a16/1gb-to-unlimited-plan-what-i-need-to-know.aspx

 

[twosix]

Good link. The knowledge base for the 1gb plan says:

For your data consumption, you will enjoy 1GB worth of data at 4G speed and thereafter, your internet speed will be managed and optimised. We have tested the managed speed on popular applications such as WhatsApp, emails, Facebook, Instagram, Spotify and Youtube and for common usage, the apps will work normally. This move is to ensure that every customer will be able to enjoy the best-shared resources.

So means YouTube officially is keyi.

https://support.zero1.sg/kb/a16/1gb-to-unlimited-plan-what-i-need-to-know.aspx

youtube does work, but not a high resolution only.

 

[piyozz]

i got my sim card on 9th jan. the next day 11pm my singtel sim card got cut off. i switch over to zero1 sim card but still no network. anyone got this issue?

Make sure your apn is set correctly. Or if u restart ur phone and prompted to choose singtel pre or post paid, choose postpaid

 

[MrAwesomeX]

I am still facing random disconnections from 4G to H+ ...and sudden loss of internet ....

This happen even before i used up my 1gb fast data ....haiz

 

[kenchi]

It’s Random one it happen to me before imo ip7
But now still h to tpg to test

Overall I like tpg
Onky bad is u beef to endure some area bad signal ot flat even in mall or no service in mrt tunnel

I am still facing random disconnections from 4G to H+ ...and sudden loss of internet ....

This happen even before i used up my 1gb fast data ....haiz

All Apple Eco iphoneX & 7 & iPad Pro and all MAC HardwareZone Forums app

 

[Shutterbox]

how to know if my zero1 is can do roaming already?
need to request for the support ticket?

 

[GundamKnight]

so far no prob with z1 except i dunno when is my billing date lol

 

[gerald27]

so far no prob with z1 except i dunno when is my billing date lol

you mean you want to know when is your billing cycle?

I know the bill got charged automatically to my CC

 

[manofsorrows]

Anybody has this problem of after porting successfully, both sides telco sim cards are still active. Lol....

 

[allanzzz]

Anybody has this problem of after porting successfully, both sides telco sim cards are still active. Lol....

which phone ring when u call?

 

[letsgososhi]

Anybody has this problem of after porting successfully, both sides telco sim cards are still active. Lol....

Port out r?

 

[limjialok]

Zzz, I was charged $13.90 for my first month instead of $9.90 for the first 6months. It says that promotion price will be applied at check out but its all a lie ..

 

[manofsorrows]

Telco 2 ( the one i ported to) but original telco sim card still works and can use data wor... weird

which phone ring when u call?

 

[manofsorrows]

???? What do u mean

Port out r?

 

[Shadowz1984]

Zzz, I was charged $13.90 for my first month instead of $9.90 for the first 6months. It says that promotion price will be applied at check out but its all a lie ..

You need to pay for the registration fee for the first month. Is that amount inclusive of the registration fee?

Sent from 大帅哥 using GAGT

 

[limjialok]

You need to pay for the registration fee for the first month. Is that amount inclusive of the registration fee?

Sent from 大帅哥 using GAGT

Yes, but i was charged $13.90 instead of $9.90 for the plan