Zero1 Mobile discussion thread

[shawnng]

Yes, agreed that it's a backend issue and trying to move as many people to the new platform possible. Z1 should at least provide free upgrade of sim with extra data at zero cost.

No app, no data roaming. Same to zero mobile, SingTel might not willing to share the code.

No support.

Sad to say only the 9.90 plans look decent.

 

[Pikasso]

I port over to m1 my Sim $20. Lost Sim card, porting over is cheaper than replacement and no delay.

 

[s1mple]

Just changed my plan to 3GB + 12GB Bonus.
Was surprised there is no confirmation page when you click 'UPGRADE'. Be careful guys, make sure you check the correct option!
As usual, zero expectations

 

[manofsorrows]

Received my bill due to port out. Got credit balance... gg to me trying to get the money back. $5 nia though....

 

[Hebe田馥甄]

Ya so call remove cc card can’t be remove liAo Gg zero1 real gg
Lucky I removed mine hahah
Cancell zero1 and go tpg even it’s underground can’t get signal stil better then zero1 trottle mode

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I write in to cancel one of my Zero1 line liao :/

 

[kenchi]

Better make sure u remove cc card after make the final payment hahahhah

I write in to cancel one of my Zero1 line liao :/

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[Hebe田馥甄]

Better make sure u remove cc card after make the final payment hahahhah

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Need to make 1 fake dash acc right ?

 

[Shadowz1984]

Need to make 1 fake dash acc right ?

Dash account no fake one... Yes, you can use dash visa or matchmove virtual mastercard

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[masashi]

Getting more and more annoyed with their services especially data network but for $19 can't really complain much.. Though circles 20gb plan seems to be a much much better option now. Guess I'll be porting over soon

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[networked]

Those holding the first issue of sim cards. I have tried it at jb and it does not roam. You need send email to z1 for appointment to replace. I have since ported out to m1. Took about 2-3 days for port over.

 

[liquidh]

I think alot of people here have undue expectations for z1’s services.

Y s, they respond slowly. But the managed speed is okay.

 

[dryteletubby]

All I want is a mobile app to check bills and not have them automatically charge whenever they like

 

[manofsorrows]

And deal with this **** !!! gg to me liao

All I want is a mobile app to check bills and not have them automatically charge whenever they like

 

[liquidh]

Don’t you check your cc bills every month?

All I want is a mobile app to check bills and not have them automatically charge whenever they like

 

[dryteletubby]

Don’t you check your cc bills every month?

It's just that I heard some people still got charged when they canceled or port out of zero1.

I would rather pay manually.

 

[heybuddy]

It's just that I heard some people still got charged when they canceled or port out of zero1.

I would rather pay manually.

Hmmm, how do u pay manually?

 

[SOS9112001]

It's just that I heard some people still got charged when they canceled or port out of zero1.

I would rather pay manually.

It pays to read and understand your bill. You must know what's your billing period. Example if your billing cycle ends on every 20th of each month, to be safe I would rather email to terminate by 13th of that month.

They won't prorate your bill even if they terminated your subscription on the 21st. You still need to pay $9.90 for a single day in that following month.

 

[dryteletubby]

It pays to read and understand your bill. You must know what's your billing period. Example if your billing cycle ends on every 20th of each month, to be safe I would rather email to terminate by 13th of that month.

They won't prorate your bill even if they terminated your subscription on the 21st. You still need to pay $9.90 for a single day in that following month.

My issue is that there is a significant time delay form receiving the bill via email and the time that they deducted the money. Currently I have 2 months of bill received but I have not been charged for either.

Currently my latest bill is for January which I received yesterday (19th) but my billing cycle is 22 day of the month.

I would prefer zero1 copy m1 billing system where the bill comes on time and I can pay manually via the app

 

[kottty]

Hi. Your Cr/Dr card deduction failed. Pls log in and update your card within 2 days to avoid service disruption. Contact Billing@Zero1.sg/66318901 for details. Zero1


i alry Port out 2months ago and remove my CC detail last months ..just wondering wat will happen if i ignored it ..haha

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[snipfer]

And deal with this **** !!! gg to me liao

Wah? This is total bullsheet

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