Zero1 Mobile discussion thread

[Jurong640]

If you were at or around Suntec, most likely it's about prioritisation, not "going down".

Going down = no connection, so no 4G/5G. If it were connected but no data flowing, it means others were prioritised over users with lower priority (i.e. MVNOs, GOMO). This is what going with ST's 2X and 4X priority will give users when there is crowd density.

there were reports of Singtel customers also going down for around 30 minutes around 6:20 pm yesterday, not just suntec area.

So it is not prioritisation; it's going down. No data for that brief period.

It's not the second or third time i have experienced this with Zym and Zero1.

 

[gapboy]

there were reports of Singtel customers also going down for around 30 minutes around 6:20 pm yesterday, not just suntec area.

So it is not prioritisation; it's going down. No data for that brief period.

It's not the second or third time i have experienced this with Zym and Zero1.

quite common nowadays .. suka suka down 15-20 mins for ST mvnos ..

 

[firesong]

there were reports of Singtel customers also going down for around 30 minutes around 6:20 pm yesterday, not just suntec area.

So it is not prioritisation; it's going down. No data for that brief period.

It's not the second or third time i have experienced this with Zym and Zero1.

Well, our resident Singtel fan seems to disagree with this even when Downdetector says otherwise.

https://forums.hardwarezone.com.sg/threads/zym-sg-mobile-singtel-mvno.6647818/post-159827570

It may mean Singtel MNO plans are okay but Zym/Zero MVNO plans can be down due to congestions (lower priority).

https://forums.hardwarezone.com.sg/threads/zym-sg-mobile-singtel-mvno.6647818/post-159827607

From Downdetector SingTel, there were quite some reports of issues at around 6:47pm today with the peak at 234 incidents. The duration is quite short though.

https://downdetector.sg/status/singtel/

So far no reports of issues in the SingTel SIM Only thread, only reported by Zym and Zero1 users.

He does repeatedly insist that Singtel SIM-Only is higher than MVNOs, so there's conflicting info for users.

 

[Jurong640]

quite common nowadays .. suka suka down 15-20 mins for ST mvnos ..

yeah. Yersterday somemore it went down 30 minus just when i was a maxx booth doing registration to port over. Both of my zym and zero1 went down, no data.

I told them Singtel network down, they laugh. I ask if can borrow wifi, they say no have. So then i connected to Suntec wifi to do the singpass verification and payment of $60.

 

[Jurong640]

Well, our resident Singtel fan seems to disagree with this even when Downdetector says otherwise.

https://forums.hardwarezone.com.sg/threads/zym-sg-mobile-singtel-mvno.6647818/post-159827570

https://forums.hardwarezone.com.sg/threads/zym-sg-mobile-singtel-mvno.6647818/post-159827607


He does repeatedly insist that Singtel SIM-Only is higher than MVNOs, so there's conflicting info for users.

Or maybe Singtel do this regularly "issue" to bring people to experience the real Singtel MNO network with good prioritisation. End of the day, Singtel is da best.

Anyway, recently, I took a few trips on EWL (underground between Tiong Bahru and City Hall). Ever since they switched to 5G SA, the speeds underground got deprioritised- super slow.

You can forget about streaming audio and surfing the net during peak hours and i am not even talking about watching and streaming videos.

At least for maxx which is used previously on 5G SA, i was able to do all these things very smoothly during peak hour, underground.

 

[xiaofan]

Well, our resident Singtel fan seems to disagree with this even when Downdetector says otherwise.

https://forums.hardwarezone.com.sg/threads/zym-sg-mobile-singtel-mvno.6647818/post-159827570

https://forums.hardwarezone.com.sg/threads/zym-sg-mobile-singtel-mvno.6647818/post-159827607


He does repeatedly insist that Singtel SIM-Only is higher than MVNOs, so there's conflicting info for users.

No idea what you are talking about.

For DownDetector, users reporting issues from Singtel MVNOs like Gomo/Singtel hi/Zym/Zero/VIVIFI/CMLink will count as Singtel mobile network issues.

I am just saying that there were NO reports of issues from the Singtel SIM Only thread.

It may mean Singtel MNO plans are okay but Zym/Zero MVNO plans can be down due to congestions (lower priority).

From Downdetector SingTel, there were quite some reports of issues at around 6:47pm today with the peak at 234 incidents. The duration is quite short though.

https://downdetector.sg/status/singtel/

So far no reports of issues in the SingTel SIM Only thread, only reported by Zym and Zero1 users.

I have used Zym and Singtel SIM Only at the same time for 2.5 months. So I have first hand experiences saying that SingTel SIM Only Plan does have higher prority based on my own experiences.

Whether you see it is another story.

 

[xiaofan]

Same answer.

If you were at or around Suntec, most likely it's about prioritisation, not "going down".

Going down = no connection, so no 4G/5G. If it were connected but no data flowing, it means others were prioritised over users with lower priority (i.e. MVNOs, GOMO). This is what going with ST's 2X and 4X priority will give users when there is crowd density.

The following new info was after my answer and the above answer...

there were reports of Singtel customers also going down for around 30 minutes around 6:20 pm yesterday, not just suntec area.

So it is not prioritisation; it's going down. No data for that brief period.

It's not the second or third time i have experienced this with Zym and Zero1.

 

[twosix]

I was streaming 4k during that period z1 5g+. No downtime at all, fyi.

 

[gapboy]

i was at home .. using wifi didnt notice anything haha!
Anyway it is a sunday .. no big impact

 

[kelvinti]

Ya.. Zero1 connection was unstable since yesterday. Keeps losing signal..

I just lost the connection again about 15 minutes ago.

 

[kelvinti]

Just dropped for a few seconds again about 1 minute ago.

 

[Jurong640]

Ya.. Zero1 connection was unstable since yesterday. Keeps losing signal..

I just lost the connection again about 15 minutes ago.

Just dropped for a few seconds again about 1 minute ago.

singtel mvnos (zym / zero1) always have this weird issue one, lose signal and no data.

Just ported from Zero1 to Maxx at COMEX yesterday after my free trial ended. Ironically, both Zero1 and ZYM completely died while I was doing the registration at Suntec, so I had to use Wi-Fi to clear Singpass and PayNow. Still managed a good promo.

Come join me back at maxx. haha

 

[kelvinti]

singtel mvnos (zym / zero1) always have this weird issue one, lose signal and no data.

Just ported from Zero1 to Maxx at COMEX yesterday after my free trial ended. Ironically, both Zero1 and ZYM completely died while I was doing the registration at Suntec, so I had to use Wi-Fi to clear Singpass and PayNow. Still managed a good promo.

Come join me back at maxx. haha

I see. I can't join back Maxx or M1 in that respect. My house, 70% of time has no M1 signal totally.

 

[Jurong640]

I see. I can't join back Maxx or M1 in that respect. My house, 70% of time has no M1 signal totally.

For calling, at home can use vowifi, when you connect to your home WiFi. That is at least much better than zero1 which still does not support vowifi

 

[Iamnobodyla]

So is zero1 better or maxx better?

im thinking to port over to zero1 cause of the overseas data.

i think the sunday down incident could be just one off?

 

[gapboy]

So is zero1 better or maxx better?

im thinking to port over to zero1 cause of the overseas data.

i think the sunday down incident could be just one off?

intermittent network issues are infrequent ..

both have pros and cons, if you are porting in from non-ST network you get free 3 month Subscription.. depends if you like ST network or M1 5G SA you need to test yourself

 

[twosix]

So is zero1 better or maxx better?

im thinking to port over to zero1 cause of the overseas data.

i think the sunday down incident could be just one off?

Can't go wrong with them.

 

[Jurong640]

So is zero1 better or maxx better?

im thinking to port over to zero1 cause of the overseas data.

i think the sunday down incident could be just one off?

Sunday incident isn't really one off. I have experienced this a few times, both on zym and zero1.

But it does not happen very regularly. But if you have concerns about the stability of network and you are always out doing work, this might be one of your consideration.

The last few episodes of singles mono network that went down, affected me slightly. Always just nice when I need to do something, calling or doing some stuffs, the network just went down.

If you got 2 lines, best to have redundancy. I just ported from zero1 to maxx today. My other line is on zym, to have some redundancy

 

[gapboy]

z1 added roll-over addon free

https://zero1.sg/plans/zero1-standard

streamo freedom / movemo dash plans only

https://zero.zero1.sg/announcement/rollover/

What can you roll over?​

Rollover applies to these eligible monthly entitlements:

• Local Data
• RoamAP Data for 13 destinations
• IDD v019 Minutes
• Local Outgoing Talktime Minutes
• Local Outgoing SMS

Our other plan benefits may have different validity periods. Please refer to the applicable plan Terms & Conditions.


If you’re currently subscribed to Streamo Freedom or Movemo Dash, we’ll automatically update your plan to the corresponding Rollover-enabled plan:

• Streamo Freedom → Streamo Freedom RE
• Movemo Dash → Movemo Dash RE

The update will take place within 1 month. If you’re currently enjoying free months, your plan will be updated after your free-month period ends.

Once your plan has been updated, you’ll automatically enjoy Rollover on your eligible monthly entitlements.

 

[twosix]

z1 added roll-over addon free

https://zero1.sg/plans/zero1-standard

streamo freedom / movemo dash plans only

https://zero.zero1.sg/announcement/rollover/

What can you roll over?​

Rollover applies to these eligible monthly entitlements:

• Local Data
• RoamAP Data for 13 destinations
• IDD v019 Minutes
• Local Outgoing Talktime Minutes
• Local Outgoing SMS

Our other plan benefits may have different validity periods. Please refer to the applicable plan Terms & Conditions.


If you’re currently subscribed to Streamo Freedom or Movemo Dash, we’ll automatically update your plan to the corresponding Rollover-enabled plan:

• Streamo Freedom → Streamo Freedom RE
• Movemo Dash → Movemo Dash RE

The update will take place within 1 month. If you’re currently enjoying free months, your plan will be updated after your free-month period ends.

Once your plan has been updated, you’ll automatically enjoy Rollover on your eligible monthly entitlements.

Fallout finish already so the roll is marketing gimmick. I'd rather eat swiss roll. Hahha