Zero1 Mobile discussion thread

[gapboy]

Fallout finish already so the roll is marketing gimmick. I'd rather eat swiss roll. Hahha

haha! ya for existing users with free month the roll-over is only fullfilled if the free months is completed.. lame

 

[kumamoto_bear_bear]

Anybody encounter issues moving Zero1 eSIM from one phone to another?

Followed their steps to unbind/deactivate the eSIM from my old iPhone, waited 2 freaking hours, and still couldn't request a new QR code. Website just kept throwing cryptic errors.

CSO kept insisting it was my Wi-Fi problem and the eSIM wasn't deactivated properly.

Ended up travelling down to their Ubi centre. Manager also confidently said their system had no issue and it was either my Wi-Fi or I had exceeded the 3 eSIM requests.

Argued for a while, flip prata left and right, then he asked another staff to show me the QR code.

Scanned it.

Boom, activated immediately.

Then still told me, “I waive the $5 for you.”

Bro, I already wasted 3 hours plus taxi fare because your system couldn't give me the QR code, and somehow it was still “customer problem”.

Whole experience damn awful.

Ported to Singtel hi!Card after this. Enough already.

 

[twosix]

Anybody encounter issues moving Zero1 eSIM from one phone to another?

Followed their steps to unbind/deactivate the eSIM from my old iPhone, waited 2 freaking hours, and still couldn't request a new QR code. Website just kept throwing cryptic errors.

CSO kept insisting it was my Wi-Fi problem and the eSIM wasn't deactivated properly.

Ended up travelling down to their Ubi centre. Manager also confidently said their system had no issue and it was either my Wi-Fi or I had exceeded the 3 eSIM requests.

Argued for a while, flip prata left and right, then he asked another staff to show me the QR code.

Scanned it.

Boom, activated immediately.

Then still told me, “I waive the $5 for you.”

Bro, I already wasted 3 hours plus taxi fare because your system couldn't give me the QR code, and somehow it was still “customer problem”.

Whole experience damn awful.

Ported to Singtel hi!Card after this. Enough already.

Why need to ask for qr code when I can scan the original one in the email?

Transfered esim onto new 18pro. Delete esim from old phone. On new phone scan original qr code sent in email immediately. All done.

 

[kumamoto_bear_bear]

Why need to ask for qr code when I can scan the original one in the email?

Transfered esim onto new 18pro. Delete esim from old phone. On new phone scan original qr code sent in email immediately. All done.

i didn't save the historical QR code.

hence using the website to retrieve, it never works.

i didn't even get into the part where i need to verify via Singpass, it just constantly failing at that point

 

[poland_ball]

i didn't save the historical QR code.

hence using the website to retrieve, it never works.

i didn't even get into the part where i need to verify via Singpass, it just constantly failing at that point

It should be in your email no?

 

[gapboy]

i didn't save the historical QR code.

hence using the website to retrieve, it never works.

i didn't even get into the part where i need to verify via Singpass, it just constantly failing at that point

better check with the CSO direct then

 

[chari-men]

Anybody encounter issues moving Zero1 eSIM from one phone to another?

Followed their steps to unbind/deactivate the eSIM from my old iPhone, waited 2 freaking hours, and still couldn't request a new QR code. Website just kept throwing cryptic errors.

CSO kept insisting it was my Wi-Fi problem and the eSIM wasn't deactivated properly.

Ended up travelling down to their Ubi centre. Manager also confidently said their system had no issue and it was either my Wi-Fi or I had exceeded the 3 eSIM requests.

Argued for a while, flip prata left and right, then he asked another staff to show me the QR code.

Scanned it.

Boom, activated immediately.

Then still told me, “I waive the $5 for you.”

Bro, I already wasted 3 hours plus taxi fare because your system couldn't give me the QR code, and somehow it was still “customer problem”.

Whole experience damn awful.

Ported to Singtel hi!Card after this. Enough already.

zero1 can scan 5 times for free.. qr is in ur email when u first port over from previous telco.. tbh this is ur issue that u didnt know how this works.. if u deleted the esim email then its really ur daiji alr lol..

 

[twosix]

zero1 can scan 5 times for free.. qr is in ur email when u first port over from previous telco.. tbh this is ur issue that u didnt know how this works.. if u deleted the esim email then its really ur daiji alr lol..

5x ah? I thought 3x. Haha. Anyway porting out soon.

in fact z1 has the easiest and fuss free esim transfer among all providers.

 

[gapboy]

5x ah? I thought 3x. Haha. Anyway porting out soon.

https://zero.zero1.sg/announcement/zero1-mobile-plan-esim/ ya 3 x

3. QR Code Isn’t Working After Multiple Attempts?​

You have up to 3 free attempts. Contact Zero1 Customer Service for a replacement. A fee may apply.

 

[chari-men]

5x ah? I thought 3x. Haha. Anyway porting out soon.

in fact z1 has the easiest and fuss free esim transfer among all providers.

oops my bad mixed up with gomo lol..3x for zero1 only..

 

[twosix]

I'd probably switch to GOMO cos got 50% discount using safra code GOMOSAFRA50. $9.99 for 4 mths. Dunno if they will verify if one is safra member or not. Haha.

 

[gapboy]

I'd probably switch to GOMO cos got 50% discount using safra code GOMOSAFRA50. $9.99 for 4 mths. Dunno if they will verify if one is safra member or not. Haha.

eh not free 3 months subscription tho ... worth it ?

 

[Jurong640]

I'd probably switch to GOMO cos got 50% discount using safra code GOMOSAFRA50. $9.99 for 4 mths. Dunno if they will verify if one is safra member or not. Haha.

for transit telco before moving to Zym? But then, gomo is only 4 months that price, thereafter price go back what price?

 

[twosix]

eh not free 3 months subscription tho ... worth it ?

Dunno next month still got free 3 mths or not.

$9.99 for the 28GB Asia roaming not bad lah.. peace of mind when traveling end year.

 

[twosix]

for transit telco before moving to Zym? But then, gomo is only 4 months that price, thereafter price go back what price?

Dong for 4 mths then see which one got good offers again. Haha.

 

[JAYSCS]

I'd probably switch to GOMO cos got 50% discount using safra code GOMOSAFRA50. $9.99 for 4 mths. Dunno if they will verify if one is safra member or not. Haha.

No, it is a promo code based activity, but what if Gomo decided to check and found out you scam them, will they deduct you plan in full instead? Worse still, detain and terminate your line?

 

[twosix]

No, it is a promo code based activity, but what if Gomo decided to check and found out you scam them, will they deduct you plan in full instead? Worse still, detain and terminate your line?

I'm a safra member. I'm worried for those non member that use it. Haha