zym.sg Mobile (Singtel MVNO)

[cloudystar]

The deprioritisation of Zym Mobile's network is quite bad. Most of time on peak MRT hours, the connection is intermittent.

I think by far the worst encounter was the loss of connectivity at crowded eating places during weekday lunch hours.

Zym's value is really good but it got me contemplating whether to switch to a more reliable line.

 

[twosix]

The deprioritisation of Zym Mobile's network is quite bad. Most of time on peak MRT hours, the connection is intermittent.

I think by far the worst encounter was the loss of connectivity at crowded eating places during weekday lunch hours.

Zym's value is really good but it got me contemplating whether to switch to a more reliable line.

So many mvnos nowadays, no harm trying them and settle on the one that meets ur needs.

 

[Jurong640]

Don't know what zym is doing , the speeds and reception in EWL getting worst these days as we countdown less than 11 days to closure of 3G .

Get 3G and H only at tiong bahru

 

[gapboy]

Don't know what zym is doing , the speeds and reception in EWL getting worst these days as we countdown less than 11 days to closure of 3G .

Get 3G and H only at tiong bahru

is your 5G NSA enabled on your phone? Seems like you have posted a few times having issue with data on your zym

 

[twosix]

is your 5G NSA enabled on your phone? Seems like you have posted a few times having issue with data on your zym

he mentioned at specific locations in the mrt. i dun travel that part so dunno, but so far zym has not failed me yet in places i frequent, other than the short singtel outage last month.

 

[Jurong640]

is your 5G NSA enabled on your phone? Seems like you have posted a few times having issue with data on your zym

Yup. It was 5g NSA throughout. Only recently on EWL, it has went back to the old self and drop to 3G.

 

[gapboy]

Yup. It was 5g NSA throughout. Only recently on EWL, it has went back to the old self and drop to 3G.

ah.. that's wierd i dont remember i get get H or 3G on zym i always on EW line from work to home vice versa maybe i am non-peak hours

 

[Jurong640]

ah.. that's wierd i dont remember i get get H or 3G on zym i always on EW line from work to home vice versa maybe i am non-peak hours

Yeah. Only started last week when it drops to 3G and H. Previously, my phone is always on 5G NSA

 

[gapboy]

Yeah. Only started last week when it drops to 3G and H. Previously, my phone is always on 5G NSA

not sure is your device issue, try network reset? seems like you are the only have this H+ 3G issue reported here

 

[KeYoKe]

Those who port in from other telco to zym , how many days they successfully port over ?

Mine is today activate, that night itself ported liao. Damn fast

 

[nusgjf]

Contemplating porting to ZYM's $15 plan to try it out. But read from Facebook that quite a number of users had issues with roaming in China (which will be one of my potential use case). Anyone here had used its advertised "free" 5GB roaming in China before and can comment on that? Thanks in advance.

 

[gapboy]

Contemplating porting to ZYM's $15 plan to try it out. But read from Facebook that quite a number of users had issues with roaming in China (which will be one of my potential use case). Anyone here had used its advertised "free" 5GB roaming in China before and can comment on that? Thanks in advance.

not read anyone uses zym in china yet on hwz

 

[SibehHL]

Contemplating porting to ZYM's $15 plan to try it out. But read from Facebook that quite a number of users had issues with roaming in China (which will be one of my potential use case). Anyone here had used its advertised "free" 5GB roaming in China before and can comment on that? Thanks in advance.

Believed their partner in China is China Telecom 电信 which is the weakest of the 3 telcos. CT coverage is good mainly in Shanghai if recalled correctly.

Edit: Incorrect info above . FAQ actually specify C Mobile & C Unicom which are the better telcos.

 

[Cyborg]

Sharing an email which I have just received from ZYM .......

 

[Jurong640]

Sharing an email which I have just received from ZYM .......

I didn't get this email. Is it probably they detect your phone is 3G or non volte 4G phone?

 

[gapboy]

Sharing an email which I have just received from ZYM .......

got too .. general awareness email

 

[twosix]

I didn't get this email. Is it probably they detect your phone is 3G or non volte 4G phone?

I got it too.

 

[A7997A]

Believed their partner in China is China Telecom 电信 which is the weakest of the 3 telcos. CT coverage is good mainly in Shanghai if recalled correctly.

https://zym.sg/faq/roaming-data/
Expand Question 1.

Is China Unicom not telecom, which is somewhat better, but never used them before.

 

[Cyborg]

I didn't get this email. Is it probably they detect your phone is 3G or non volte 4G phone?

Nope, my phone is S23U.
I believe this message will be sent to all ZYM subscribers.

 

[Cyborg]

got too .. general awareness email

Yup, all ZYM subscribers will eventually receive this email.