zym.sg Mobile (Singtel MVNO)

[TyL3r_DuRd3n]

May I know why regret? 3GB and now 5GB only ma no?

Need to do hotspot for my second phone.
nvm.
tot 3GB confirmed will bombed every single month
5GB is better.

 

[A7997A]

I also get this but i think this sim last for 1 yr from the time u sign up only.

This upgrade has 2 parts :
3GB -> 5GB
12months free -> forever

 

[gapboy]

Need to do hotspot for my second phone.
nvm.
tot 3GB confirmed will bombed every single month
5GB is better.

ya alot ppl never take .. wait also forget about it if never use

 

[Jurong640]

I didn't receive the email, but went to dig out my SIM card, and saw it's upgraded to 5GB as well. zym kym

What's the content in the email? free 12 months become forever?

 

[iosnewbie]

Just ported my M1 number over to Zym on their Roam Smart plan. Went to collect SIK card last Friday evening, got email from M1 early today (Tuesday) morning about termination of my line with M1.

5G connectivity is fairly consistent and with good speeds at the locations where I tested today. The Zym app UI is simple to use and a hell lot better than M1’s.

 

[skysurfer]

PSA: Did another port in today at Zym Retailer Ion for Roam Plus Plan. They said the free 3GB sim card promo ended on 30 Sep so they cant issue me one even though I mentioned that their FAQ still shows it. Oh well.

Anyways. Zym 5G NSA speeds at Orchard 437Mbps, Latency 14ms.

 

[Jurong640]

PSA: Did another port in today at Zym Retailer Ion for Roam Plus Plan. They said the free 3GB sim card promo ended on 30 Sep so they cant issue me one even though I mentioned that their FAQ still shows it. Oh well.

Anyways. Zym 5G NSA speeds at Orchard 437Mbps, Latency 14ms.

thanks for update. It seems like it, they stopped the issuance of free 3GB, those who got it, gets 5GB now.

 

[A7997A]

I didn't receive the email, but went to dig out my SIM card, and saw it's upgraded to 5GB as well. zym kym

What's the content in the email? free 12 months become forever?

Yea, there was another post earlier with the full email :
https://forums.hardwarezone.com.sg/...-singtel-mvno.6647818/page-508#post-157586213

 

[A7997A]

PSA: Did another port in today at Zym Retailer Ion for Roam Plus Plan. They said the free 3GB sim card promo ended on 30 Sep so they cant issue me one even though I mentioned that their FAQ still shows it. Oh well.

Anyways. Zym 5G NSA speeds at Orchard 437Mbps, Latency 14ms.

I was at Samsung JEMs last Monday and was also told the promo ended, but they didn't mention the end date.

 

[ZhuTou!]

This upgrade has 2 parts :
3GB -> 5GB
12months free -> forever

Oh i missed the forever part

 

[TyL3r_DuRd3n]

i politely rejected the free SIM
now sipeh regret

 

[Jurong640]

i politely rejected the free SIM
now sipeh regret

It is okay, i'll use the free 5GB on your behalf. Thanks.

 

[Jurong640]

My FOC data SIM card has been upgraded to 5GB from 3GB:

Dear Valued Customer,

We are thrilled to announce a permanent upgrade to your Free of Charge (FOC) SIM data allowance.

We've permanently enhanced this benefit:
• OLD Benefit: Monthly 3GB for 12 months.
• NEW Permanent Benefit: Monthly 5GB Forever

The upgrade is complete, and no action is required from you. You can log in to your ZYM Mobile app now to see the increased data allowance.

Thank you for being with ZYM.

Sincerely,
The ZYM Mobile Team
Handphoneshop

Yea, there was another post earlier with the full email :
https://forums.hardwarezone.com.sg/...-singtel-mvno.6647818/page-508#post-157586213

Thank you.

now it is a good replacement for circles $0

 

[A7997A]

Thank you.

now it is a good replacement for circles $0

Except that you can't get it now.

 

[xsoldix]

Heng ah, almost cancelled it cus it's just taking up my space and worrying it expires and i have to pay in a few months time.

 

[Jurong640]

Heng ah, almost cancelled it cus it's just taking up my space and worrying it expires and i have to pay in a few months time.

me too, almost wanted to cancel after my main line ported out. They did not terminate and let it continue run.

 

[Revolee993]

Just ported my grandma's no to zym from simba, also received email confirmation from simba that the no. terminated on their end.

Zym app also reflects current prorated bill and no. correctly. However, she can only receive messages and use data but can't make calls in/out.

Restarted phone and reinserted sim card as well no help. Is it the no. not fully ported over yet on backend as according to their clause up to 5 business days or some settings I can adjust on my end?

 

[TyL3r_DuRd3n]

Just ported my grandma's no to zym from simba, also received email confirmation from simba that the no. terminated on their end.

Zym app also reflects current prorated bill and no. correctly. However, she can only receive messages and use data but can't make calls in/out.

Restarted phone and reinserted sim card as well no help. Is it the no. not fully ported over yet on backend as according to their clause up to 5 business days or some settings I can adjust on my end?

try Hiding Caller ID (*31#) and unhiding Caller ID (#31#).

 

[Revolee993]

try Hiding Caller ID (*31#) and unhiding Caller ID (#31#).

Tried, when calling call immediately ended. DOn't work.

 

[TyL3r_DuRd3n]

Tried, when calling call immediately ended. DOn't work.

Oh no.
I no idea liao.
I am sure you tried enabling VoLTE etc..
Get in touch with Zym ba..