ViewQwest Fiber Broadband Official Thread - Part 5

[giraffey]

So change AP ip further like .5?
Yes connect via lan

Sent from Redmi 10X Pro using GAGT

Yes. As you mentioned, your dhcp range starts from 192.168.1.100.

Please also check if your viewqwest modem was assigned 192.168.1.1 (which conflicts with your router).

 

[xiaofan]

Please also check if your viewqwest modem was assigned 192.168.1.1 (which conflicts with your router).

Just curious about VQ Modems, they seem to have different models like Zhone, Linkstar and Fibrehome.

I understand that for 2Gbps plan (single network) Viewquest modem must be used as the main router (ONR) and for other plans the modem can be put in bridge mode (ONT).

Just wondering if the modem for 500Mbps plan or 1Gbps plan is configured in bridge mode now by default, or if the users need to bridge by themselves. Thanks. Or is it depending on the models?

 

[giraffey]

Just curious about VQ Modems, they seem to have different models like Zhone, Linkstar and Fibrehome.

I understand that for 2Gbps plan (single network) Viewquest modem must be used as the main router (ONR) and for other plans the modem can be put in bridge mode (ONT).

Just wondering if the modem for 500Mbps plan or 1Gbps plan is configured in bridge mode now by default, or if the users need to bridge by themselves. Thanks. Or is it depending on the models?

hmm..
I am on the 2Gbps plan though. But, here's what I gather..
- Linkstar is for 1Gbps/500Mbps users
- Zhone is for 2Gbps and some 1Gbps users
- FiberHome replaces the above modems as VQ migrates users to the new network by batches.

It seems that both Zhone and Fiberhome, VQ can configure it as either ONT or ONR. By default, 2Gbps users get it as ONR. Believe the configuration is done by VQ's backend (similar to how Whizzcomms does it); the config of the modem does point to a server for certain configurations and updates.


Side note..
So far, the Fiberhome seems to work better than the Zhone. Seems more stable, and has more options in the config. Setting up port forwarding, etc seems to work better. When rebooting or turning it on, the Fiberhome modem gets initialized and connected rather quickly. It just takes a few second.

 

[xiaofan]

hmm..
I am on the 2Gbps plan though. But, here's what I gather..
- Linkstar is for 1Gbps/500Mbps users
- Zhone is for 2Gbps and some 1Gbps users
- FiberHome replaces the above modems as VQ migrates users to the new network by batches.

It seems that both Zhone and Fiberhome, VQ can configure it as either ONT or ONR. By default, 2Gbps users get it as ONR. Believe the configuration is done by VQ's backend (similar to how Whizzcomms does it); the config of the modem does point to a server for certain configurations and updates.

Side note..
So far, the Fiberhome seems to work better than the Zhone. Seems more stable, and has more options in the config. Setting up port forwarding, etc seems to work better. When rebooting or turning it on, the Fiberhome modem gets initialized and connected rather quickly. It just takes a few second.

Thanks. Looks like VQ will carry out the configuration remotely.

This is the same as reported earlier in this thread.
https://forums.hardwarezone.com.sg/...and-official-thread-part-5-a-5465321-233.html

So it seems to me that they will most likely configure the modem in ONT mode for 500Mbps/1Gbps plan then and the user will not need to do anything.

Edit to add: in case your modem is configured in ONR mode and you are using 500Mbps/1Gbps plan, you can call Viewquest to bridge the modem.
https://forums.hardwarezone.com.sg/...-security-issue-horrible-service-5904328.html

 

[giraffey]

Thanks. Looks like VQ will carry out the configuration remotely.

This is the same as reported earlier in this thread.
https://forums.hardwarezone.com.sg/...and-official-thread-part-5-a-5465321-233.html

So it seems to me that they will most likely configure the modem in ONT mode for 500Mbps/1Gbps plan then and the user will not need to do anything.

Yup. looks like it. If it is configured as an ONT, I don't think one can login to the modem (like the other ISPs). If its configured as an ONR, the credentials for admin can be obtained when requested.

But, I believe it is also possible for a 500mbps/1gbps subscriber to request for ONR mode as well. (If they can do it for 2gbps users, I am sure they can do it for them as well). This will probably be beneficial for those who don't want to put their "wireless router" in the db box.

 

[koreanlover]

hmm..
I am on the 2Gbps plan though. But, here's what I gather..
- Linkstar is for 1Gbps/500Mbps users
- Zhone is for 2Gbps and some 1Gbps users
- FiberHome replaces the above modems as VQ migrates users to the new network by batches.

It seems that both Zhone and Fiberhome, VQ can configure it as either ONT or ONR. By default, 2Gbps users get it as ONR. Believe the configuration is done by VQ's backend (similar to how Whizzcomms does it); the config of the modem does point to a server for certain configurations and updates.


Side note..
So far, the Fiberhome seems to work better than the Zhone. Seems more stable, and has more options in the config. Setting up port forwarding, etc seems to work better. When rebooting or turning it on, the Fiberhome modem gets initialized and connected rather quickly. It just takes a few second.

For port forwarding, do we need to configure the settings for both the Fiberhome and our own router?

 

[giraffey]

For port forwarding, do we need to configure the settings for both the Fiberhome and our own router?

Where the WAN router is configured on. i.e. if your FiberHome is an ONR, it would be on the FiberHome.

 

[hangyong]

Just noticed as of 22 Jan 2021 afternoon, 2+ days after changing over to the FiberHome ONT, VQ has blocked external access to the 80/443 ports. Not sure if anyone else is affected?

I changed my own router on 25th, and realised that por t80 and 443 no longer accessible.

 

[hangyong]

Submitted two tickets, one on the higher latency from external after the migration and another on the blocked ports, no reply so far. Hotline cannot get through.

so have they replied you? I just raised a ticket to ask the same question.

Their level 1 is terrible. Only able to take down info to raise the ticket.

 

[giraffey]

I changed my own router on 25th, and realised that por t80 and 443 no longer accessible.

What exactly are you trying to connect to on port 80/443? Normally, ports 80/443 would be used by the router.

Is your Fiberhome modem configured as an ONT or ONR.

 

[hangyong]

What exactly are you trying to connect to on port 80/443? Normally, ports 80/443 would be used by the router.

Is your Fiberhome modem configured as an ONT or ONR.

am not trying to... it WAS working before 25 Jan.
I am hosting a whole load of stuff on my NAS for the family.
Calendar, contact, backup, photo album, webserver, you name it...

its an ONT, and its bridged.

 

[jackycar]

Question for all here.

I have a Cisco RV340 dual wan bridging router, and a Netgear Orbi RBK852 router and satellite mesh, A bunch of lan ports around the house, some dumb gigabit switches.

Cisco is set as router, Netgear orbi set as wireless AP. Lan port 1 on the Cisco goes to WAN PORT on the Netgear orbi.

My qn is this, I have some LAN cables to plug into the lan ports and switches around the house.

When I plug into the Netgear Orbi lan ports (my wireless AP), all works good. Issue is my dual wan feels a bit "wasted" or "choked" if everything goes ONE lan cable from the Netgear orbi wan port to the Cisco router.

So I plug it into the Cisco router. Works for awhile, then suddenly all the devices on the Cisco router lan ports slowly stop working.

The Netgear orbi still has wireless connectivity.

Why ah?

 

[uncle_josh]

Refer to post #9795

I changed my own router on 25th, and realised that por t80 and 443 no longer accessible.

 

[hwzlite]

am not trying to... it WAS working before 25 Jan.
I am hosting a whole load of stuff on my NAS for the family.
Calendar, contact, backup, photo album, webserver, you name it...

its an ONT, and its bridged.

Ref: Past Shodan's recon


Now latest scan results reduced ~2900++ open :

 

[hangyong]

as unbelievable as it may be....

2 hours after raising the ticket, port 80 and 443 suddenly works.

Am still waiting for VQ to write back.


I guess they are waiting to see who will write in and complain and reopen the ports for them

 

[jackycar]

as unbelievable as it may be....

2 hours after raising the ticket, port 80 and 443 suddenly works.

Am still waiting for VQ to write back.


I guess they are waiting to see who will write in and complain and reopen the ports for them

maybe it's a security measure? i think most users wouldn't be too affected by the ports being closed right? not bad to have a closed but flexible approach also

 

[hangyong]

maybe it's a security measure? i think most users wouldn't be too affected by the ports being closed right? not bad to have a closed but flexible approach also

well... the whole idea of having a static IP is to host something... and 80 and 443 are essential ports if you are hosting web services...

oh well...

 

[slashershot]

maybe it's a security measure? i think most users wouldn't be too affected by the ports being closed right? not bad to have a closed but flexible approach also

they offer a static ip for a purpose...

 

[cscs3]

What exactly are you trying to connect to on port 80/443? Normally, ports 80/443 would be used by the router.

Is your Fiberhome modem configured as an ONT or ONR.

Port 80 is for http and port 443 is for https?
Web need to use it by default.
Closing these port probably is to stop end user from creating a web server.

 

[hwzlite]

well... the whole idea of having a static IP is to host something... and 80 and 443 are essential ports if you are hosting web services...

oh well...

Well, most modern apps/services have the flexibility to reconfigure using non default ports other then 80/443 ports.

Or if you still wan to maintain 80/443 (internal) , you can simply using router's port forwarding feature to forward different external to internal ports. For example using external port 8888 forward to internal 80 , external port 4343 to 443...etc.