ViewQwest Fiber Broadband Official Thread - Part 5

[jackycar]

I am not doing that myself and I am not using VQ, but I understand that people may have webserver, VPN server or things like that, hosted on the router or another dedicated server at home network. You know VQ has many power users and probably are the most tech savvy in average, among all local ISP users.

A very simple use case is to have remote access to the router, for example, my Asus RT-AX82U has this feature.
https://www.asus.com/sg/support/FAQ/1000926/

VPN server can be useful as well for remote access to home network. Different VPN servers may use different port.

Thanks for helping me understand!

 

[salmonella]

Submitted two tickets, one on the higher latency from external after the migration and another on the blocked ports, no reply so far. Hotline cannot get through.

Hi folks, keep calm and ports 80/443 are up again as at 10:54am this morning.

Someone replied to my ticket earlier, saying it had been escalated to the network engineering team and unblocked. Not sure if they unblocked for all, or just for those that raised ticket.

Care to elaborate more on this "RED-like drop when upstream goes above 500Mbps"?

My experience when I was testing was: if I am uploading above 500Mbps (I use linux tc to control my upload speed), I start to notice packet loss and slower downloads, behaviour reminescent of https://en.wikipedia.org/wiki/Random_early_detection

Last option is what I'm doing.. Vq 1gbps as main line, m1 500mbps as failover. M1 stability is much better

Hmm.. I came to VQ from MR. Don't have any problems with VQ stability at my location.

I thought M1's reputation is the cheapest provider and lowest quality/speed. But now you are saying it is actually similar speed and better stability? When contract is over, would you consider cancelling VQ and staying on M1 then?

Another possibility is SI :hmm:

 

[jackycar]

Someone replied to my ticket earlier, saying it had been escalated to the network engineering team and unblocked. Not sure if they unblocked for all, or just for those that raised ticket.



My experience when I was testing was: if I am uploading above 500Mbps (I use linux tc to control my upload speed), I start to notice packet loss and slower downloads, behaviour reminescent of https://en.wikipedia.org/wiki/Random_early_detection



Hmm.. I came to VQ from MR. Don't have any problems with VQ stability at my location.

I thought M1's reputation is the cheapest provider and lowest quality/speed. But now you are saying it is actually similar speed and better stability? When contract is over, would you consider cancelling VQ and staying on M1 then?

Another possibility is SI :hmm:

I went on VQ cause I run a torrent seed box, and vq doesn't throttle at all.

M1 throttles, but u can use qbittorrent to overcome it. Still the bt speeds are slower than vq.

VQ if u SpeedTest to US server vs m1, throughput is lower but ping is noticeably lower. So vq is good for gaming, general surfing etc.

M1 is good as a backup connection for me. Also, m1 voice line has been rock solid over so many years. Vq voice line, u gotta pay $50 activation, extra $5 a mth, and IT'S ALWAYS DOWN (see this thread). For $25 more I can have a spare 500mbps connection with a free phone line, why not?

I bought a Cisco RV340 now running dual wan load balancing with failover. Very happy with both.

 

[hwzlite]

My experience when I was testing was: if I am uploading above 500Mbps (I use linux tc to control my upload speed), I start to notice packet loss and slower downloads, behaviour reminescent of https://en.wikipedia.org/wiki/Random_early_detection

Which qdisc you use?
Did you experiment with tc-cake for taming bufferbloat?

 

[keichi_k1]

Has anyone migrated to the new FibreHome Modem?

Wondering if there are any issues faced?

 

[giraffey]

Has anyone migrated to the new FibreHome Modem?

Wondering if there are any issues faced?

Just got the modem and notification for next week. cross fingers it will be work out fine.

 

[wkweksl]

Some initial hiccups but followup call to support managed to resolve everything

 

[salmonella]

Which qdisc you use?
Did you experiment with tc-cake for taming bufferbloat?

I'm just using regular htb

End up shaping to around 500Mbps anyway due to packet loss above that, so bufferbloat doesn't even become an issue

 

[iphoting]

Just noticed as of 22 Jan 2021 afternoon, 2+ days after changing over to the FiberHome ONT, VQ has blocked external access to the 80/443 ports. Not sure if anyone else is affected?

Goodness, wasted so much time trying to debug why I'm not receiving incoming port 80/443 traffic. They should have posted a notice on this policy change.

 

[emilex]

They should have given us back IPv6. They should have responded on the high packet loss / TCP retransmissions and latency issue after the FiberHome swap. They should have [insert your poison here]

Goodness, wasted so much time trying to debug why I'm not receiving incoming port 80/443 traffic. They should have posted a notice on this policy change.

 

[cyberet]

do take note they give private IP for the no router plans, with no options for a public IP like MR. It's not mentioned anywhere on their website/contract/FAQ

 

[emilex]

I saw in their website earlier got $2.99/month add-on static IP option for the GC-NAT plans.

do take note they give private IP for the no router plans, with no options for a public IP like MR. It's not mentioned anywhere on their website/contract/FAQ

 

[xiaofan]

do take note they give private IP for the no router plans, with no options for a public IP like MR. It's not mentioned anywhere on their website/contract/FAQ

It is mentioned here.
https://viewqwest.com/faq-articles/...outers-what-ip-will-i-get-for-no-router-plans

What is Private IP?
Last Updated: 2021-01-14 06:36:48

Only available for No Router Plans

No impact your streaming, surfing, P2P downloads, gaming, and other internet experiences

Only hosting services (e.g. NAS, locally controlled IP cameras, FTP servers) will not be available

 

[xiaofan]

I saw in their website earlier got $2.99/month add-on static IP option for the GC-NAT plans.

Interesting that Viewquest is going backwards.

1) remove IPv6
2) go with CGNAT for the no router plan.

But I could not find the S$2.99 per month option for the static IP add-on for no router plans.

 

[bert64]

It is mentioned here.
https://viewqwest.com/faq-articles/...outers-what-ip-will-i-get-for-no-router-plans

What is Private IP?
Last Updated: 2021-01-14 06:36:48

Only available for No Router Plans

No impact your streaming, surfing, P2P downloads, gaming, and other internet experiences

Only hosting services (e.g. NAS, locally controlled IP cameras, FTP servers) will not be available

The information there is misleading too...
P2P downloads are likely to be slower, as you won't be able to receive inbound connections and thus cannot peer with any other users who are also unable to receive inbound connections.
Gaming is also going to be slower for games which operate in p2p modes.

Other things could potentially be affected in certain circumstances, eg if another customer causes your shared address to be blacklisted or throttled by a site you're trying to use.

Give it a few years and all the providers will be doing CGNAT, home users won't have any other choice.

 

[jackycar]

The information there is misleading too...
P2P downloads are likely to be slower, as you won't be able to receive inbound connections and thus cannot peer with any other users who are also unable to receive inbound connections.
Gaming is also going to be slower for games which operate in p2p modes.

Other things could potentially be affected in certain circumstances, eg if another customer causes your shared address to be blacklisted or throttled by a site you're trying to use.

Give it a few years and all the providers will be doing CGNAT, home users won't have any other choice.

unless we can move to IPV6? then enough addresses for all right?

 

[bert64]

unless we can move to IPV6? then enough addresses for all right?

Indeed, but IPv6 needs to become ubiquitous before everything can move over to it. At which point you can expect to see a lot of things which require IPv6.

For now you need to be careful what providers you use in order to take advantage of it.

There are several providers holding everyone else back, generally for their own selfish reasons. Other countries have much higher IPv6 deployment, for instance over 50% in Malaysia and over 70% in India.

 

[ZhuTou!]

This viewqwest got problem with AP mode is it?
I use AP mode for myrepublic 4 yrs no issue
Switch to VQ keep losing connection
I configure very long still cannot solve
The AP router will lose connection after awhile
Restart the AP router, connection will come back
Any sexpert can advise me?

500mbps plan
Both routers are Asus RT-N56U
Main router 192.168.1.1, set DHCP pool start from 192.168.1.100

AP router set as 192.168.1.2
Subnet 255.255.255.0
Gateway 192.168.1.1
DHCP off
Set as AP mode

I even tried set DNS inside AP router
Tried 192.168.1.1 and 8.8.8.8
Same result, lose connection after awhile

Lose connection meaning for both lan and wifi

Sent from Redmi 10X Pro using GAGT

 

[giraffey]

This viewqwest got problem with AP mode is it?
I use AP mode for myrepublic 4 yrs no issue
Switch to VQ keep losing connection
I configure very long still cannot solve
The AP router will lose connection after awhile
Restart the AP router, connection will come back
Any sexpert can advise me?

500mbps plan
Both routers are Asus RT-N56U
Main router 192.168.1.1, set DHCP pool start from 192.168.1.100

AP router set as 192.168.1.2
Subnet 255.255.255.0
Gateway 192.168.1.1
DHCP off
Set as AP mode

I even tried set DNS inside AP router
Tried 192.168.1.1 and 8.8.8.8
Same result, lose connection after awhile

Lose connection meaning for both lan and wifi

Sent from Redmi 10X Pro using GAGT

I am guessing that there is an ip conflict in your network. Change the AP’s static ip to something else and test it out.

And just to confirm, your AP is connected via Lan to the router?

 

[ZhuTou!]

I am guessing that there is an ip conflict in your network. Change the AP’s static ip to something else and test it out.

And just to confirm, your AP is connected via Lan to the router?

So change AP ip further like .5?
Yes connect via lan

Sent from Redmi 10X Pro using GAGT