ViewQwest Fiber Broadband Official Thread - Part 5

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salmonella

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Just noticed as of 22 Jan 2021 afternoon, 2+ days after changing over to the FiberHome ONT, VQ has blocked external access to the 80/443 ports. Not sure if anyone else is affected?

I just noticed it this morning. I'm using the CDT-101.

Flip table!

Did you contact VQ to ask about this? This could be the straw that makes me find another ISP.
 

emilex

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Submitted two tickets, one on the higher latency from external after the migration and another on the blocked ports, no reply so far. Hotline cannot get through.

I just noticed it this morning. I'm using the CDT-101.

Flip table!

Did you contact VQ to ask about this? This could be the straw that makes me find another ISP.
 

salmonella

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I do regret moving back to VQ. With this blocking of access to 80/443, and the RED-like drop when upstream goes above 500Mbps, it's pretty clear that they're going after segments of the market that are not appropriate for me.

The question is, is there an ISP that represents a premium experience for symmetric performance, stability, static ip, no enforcement of crappy transparent proxy/dns...
 

xiaofan

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I do regret moving back to VQ. With this blocking of access to 80/443, and the RED-like drop when upstream goes above 500Mbps, it's pretty clear that they're going after segments of the market that are not appropriate for me.

The question is, is there an ISP that represents a premium experience for symmetric performance, stability, static ip, no enforcement of crappy transparent proxy/dns...

M1 with static IP add-on may come close, stability is at least better than VQ.

Or go with MyRepublic and pay for the static IP. The problem is that it is not symmetrical as the upload for the 1Gbps plan is limited to 500Mbps. Speed should be similar to VQ and stability is better.

Other ISPs do not have static IP.

The other option is to keep VQ, but then add M1 500Mbps/1Gbps as the second line.
 

emilex

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Care to elaborate more on this "RED-like drop when upstream goes above 500Mbps"?

I do regret moving back to VQ. With this blocking of access to 80/443, and the RED-like drop when upstream goes above 500Mbps, it's pretty clear that they're going after segments of the market that are not appropriate for me.

The question is, is there an ISP that represents a premium experience for symmetric performance, stability, static ip, no enforcement of crappy transparent proxy/dns...
 

wkweksl

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Submitted two tickets, one on the higher latency from external after the migration and another on the blocked ports, no reply so far. Hotline cannot get through.
I'm getting dropped packets pinging to wan ip address. Tried calling hotline without success. Hope they are aware of the issues and working to resolve them soon.
 

jackycar

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M1 with static IP add-on may come close, stability is at least better than VQ.

Or go with MyRepublic and pay for the static IP. The problem is that it is not symmetrical as the upload for the 1Gbps plan is limited to 500Mbps. Speed should be similar to VQ and stability is better.

Other ISPs do not have static IP.

The other option is to keep VQ, but then add M1 500Mbps/1Gbps as the second line.

Last option is what I'm doing.. Vq 1gbps as main line, m1 500mbps as failover. M1 stability is much better
 

jackycar

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then why didn't you sign up for whizzcomm 300mbps plan in the first place? :s8:

Cause I was already on VQ and m1 and happy. You're saying 200/300mbps isn't enough? For what purpose u need more?

Yes I get it we are paying for 1gbps however with everyone wfh now, we are not on commercial plans that guarantee us bandwidth etc right?
 

jackycar

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Just noticed as of 22 Jan 2021 afternoon, 2+ days after changing over to the FiberHome ONT, VQ has blocked external access to the 80/443 ports. Not sure if anyone else is affected?

Can I know what u use port 80 and 443 for?
 

emilex

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Hi folks, keep calm and ports 80/443 are up again as at 10:54am this morning.
 
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xiaofan

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jackycar

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No. RDP uses different port.

80/443 are typically used for web servers (80 for HTTP and 443 for HTTPS).



Nice.


ah, so you're hosting HTTP/HTTPS server like a website on a residential VQ connection? :o hahahaha i'm curious on what the actual use case is
 

xiaofan

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ah, so you're hosting HTTP/HTTPS server like a website on a residential VQ connection? :o hahahaha i'm curious on what the actual use case is

I am not doing that myself and I am not using VQ, but I understand that people may have webserver, VPN server or things like that, hosted on the router or another dedicated server at home network. You know VQ has many power users and probably are the most tech savvy in average, among all local ISP users.

A very simple use case is to have remote access to the router, for example, my Asus RT-AX82U has this feature.
https://www.asus.com/sg/support/FAQ/1000926/

VPN server can be useful as well for remote access to home network. Different VPN servers may use different port.
 
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