TV repair discussion thread III

limtk55

Member
Joined
Jul 14, 2003
Messages
156
Reaction score
16
My mover dropped my Samsung QLED 65" TV when they helped me to move house. I only discovered it a few days later the move that my TV is now half lighted up. I can still see the images, just the backlight seems to have dropped off or something at the corner they dropped. I have asked for the repair and cannot seem to be able to find anyone to do it. I was told if I am to do myself I may break the glass as it is very delicate. Any guru here can advise if it may be possible the backlight dropped off or I need to find a new backlight on aliexpress and try to find someone to do it? Thanks and appreciate any advice.
Was your TV boxed during the transport? Any visible dents or bends on the screen body?
 

Teo Ming Ern

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
12,268
Reaction score
272
Hello bro limtk55,

Just want to check if my Sony TV is going to die soon...

The right side has a 2-3 inch width which is much brighter or lighter than the rest of the screen... seems like either excessive bleeding or the pixels there going to kaput soon... noticed that on the left side depending on content also has something similar... both lighter than rest of screen essentially seen only on dark backgrounds like the black user interface of certain apps or content... can't be seen on coloured content... also can observe that the centre of the screen is a bit yellow or has dark 'wet' patch, like a almost circular stain...

This TV was delivered in 2014 and used sparingly until last year and half where my dad used it much more mainly to watch YouTube videos...

Thanks!
 

limtk55

Member
Joined
Jul 14, 2003
Messages
156
Reaction score
16
Hello bro limtk55,

Just want to check if my Sony TV is going to die soon...

The right side has a 2-3 inch width which is much brighter or lighter than the rest of the screen... seems like either excessive bleeding or the pixels there going to kaput soon... noticed that on the left side depending on content also has something similar... both lighter than rest of screen essentially seen only on dark backgrounds like the black user interface of certain apps or content... can't be seen on coloured content... also can observe that the centre of the screen is a bit yellow or has dark 'wet' patch, like a almost circular stain...

This TV was delivered in 2014 and used sparingly until last year and half where my dad used it much more mainly to watch YouTube videos...

Thanks!
Looks like your panel is ageing quite badly. Happens to many LED screens (I've seen many) due to lack of use, humidification and possibly minor short circuits within the LED panel that will initially show up as lines, blotches, and then later fail completely. Its time to get a new TV dude.
 

limtk55

Member
Joined
Jul 14, 2003
Messages
156
Reaction score
16
must be business too good already no need to come here fish for prospects right.

you got take in spoil/old TV or not? got many neighbours want to throw after CNY.if
I max can take in 3 refugees only lah. hahaha...PM me for contact number.
 

Teo Ming Ern

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
12,268
Reaction score
272
Looks like your panel is ageing quite badly. Happens to many LED screens (I've seen many) due to lack of use, humidification and possibly minor short circuits within the LED panel that will initially show up as lines, blotches, and then later fail completely. Its time to get a new TV dude.
I don't know if the backlight is LED or not... it's quite an old TV though... yeah I just went to look around at 86" TVs... still pretty expensive right now...
 

StaRChO

Member
Joined
Jan 22, 2010
Messages
486
Reaction score
33
Hi all, my samsung tv recently will just suddenly reboot by itself after watching like 10 mins and it keeps on going. Any chance of repairing it? Samsung quoted $86 just for transport. I don't think its the one connect cable, more like with the components of the one connect box. Any repair guy here can help? Thanks!

55"QLED Q7F 4K Smart TV (2018) Energy Rating 3 Ticks​

  • Model Number: QA55Q7FNAKXXS
 

limtk55

Member
Joined
Jul 14, 2003
Messages
156
Reaction score
16
Hi all, my samsung tv recently will just suddenly reboot by itself after watching like 10 mins and it keeps on going. Any chance of repairing it? Samsung quoted $86 just for transport. I don't think its the one connect cable, more like with the components of the one connect box. Any repair guy here can help? Thanks!

55"QLED Q7F 4K Smart TV (2018) Energy Rating 3 Ticks​

  • Model Number: QA55Q7FNAKXXS
Rebooting sounds like a software issue. You might want to perform a software update (for TV and the one connect box) before a factory reset and see if it works. Try googling for Samsung TV factory reset and the procedures are all there. Come back and report to let us know how it progresses.
 
Last edited:

StaRChO

Member
Joined
Jan 22, 2010
Messages
486
Reaction score
33
Rebooting sounds like a software issue. You might want to perform a software update (for TV and the one connect box) before a factory reset and see if it works. Try googling for Samsung TV factory reset and the procedures are all there. Come back and report to let us know how it progresses.
Hmm already did a factory reset but still same. The rebooting is something like loss of power like that. Maybe i take a video tonight and show you. Thanks for responding
 

limtk55

Member
Joined
Jul 14, 2003
Messages
156
Reaction score
16
Hmm already did a factory reset but still same. The rebooting is something like loss of power like that. Maybe i take a video tonight and show you. Thanks for responding
If software resets are not working, then it is likely a hardware issue already. In that case, have to open up the patient and see what parts are wrong.
 

StaRChO

Member
Joined
Jan 22, 2010
Messages
486
Reaction score
33
If software resets are not working, then it is likely a hardware issue already. In that case, have to open up the patient and see what parts are wrong.
Do you do repair for this model? Its likely the one connect box and not the tv itself rite if colour display looks fine.
 

limtk55

Member
Joined
Jul 14, 2003
Messages
156
Reaction score
16
Do you do repair for this model? Its likely the one connect box and not the tv itself rite if colour display looks fine.
I can help you check for free but you will have to bring it to me. Just PM me. But you should try this first :
  • Power off the TV / One Connect box (remove all wires from the set)
  • Unplug the TV from the One Connect box
  • Wait for 10 minutes
  • Plug in the One Connect box again
  • Plug the TV with the One Connect box
  • Power up the whole system
 
Last edited:

StaRChO

Member
Joined
Jan 22, 2010
Messages
486
Reaction score
33
I can help you check for free but you will have to bring it to me. Just PM me. But you should try this first :
  • Power off the TV / One Connect box (remove all wires from the set)
  • Unplug the TV from the One Connect box
  • Wait for 10 minutes
  • Plug in the One Connect box again
  • Plug the TV with the One Connect box
  • Power up the whole system
Already did that. Still not working. Will PM you, appreciate your help 😊
 

qhong61

Banned
Joined
Nov 3, 2015
Messages
73,152
Reaction score
12,244
I can help you check for free but you will have to bring it to me. Just PM me. But you should try this first :
  • Power off the TV / One Connect box (remove all wires from the set)
  • Unplug the TV from the One Connect box
  • Wait for 10 minutes
  • Plug in the One Connect box again
  • Plug the TV with the One Connect box
  • Power up the whole system
Are u a repair technician?
 

limtk55

Member
Joined
Jul 14, 2003
Messages
156
Reaction score
16
Already did that. Still not working. Will PM you, appreciate your help 😊
If you suspect its the one connect box, there are plenty of sellers in carousell. Just have to find the matching model for your TV. Replacement box may be cheaper than Samsung service centre too.
 

charlesv

Junior Member
Joined
Sep 1, 2003
Messages
6
Reaction score
0
Was your TV boxed during the transport? Any visible dents or bends on the screen body?
They did not box up..but wrapped up and protection on all corners. There is no dent or damage to the physical body. I have since got it repaired. They told me, something like one of LED backlight connector were already melted due to some heat, the backlight came off when the TV was dropped. So they replaced it and now all working again.
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Community Guidelines and Standards, Terms of Service and Member T&Cs for more information.
Top