New 10Gbps/5Gbps/6Gbps/3Gbps XGS-PON based plans

Henry Ng

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Just went to sign up with SH for the Homehub bundle. Although can't fully utilise it, but just sign up simply it's cheaper than what i'm paying now. Can add additional nokia mesh router for $3 per month up to 2 units. I added one mesh router in case the ONR unable to provide sufficient wifi coverage.

Current
- Singtel 1Gbps - $40
- Sports+ - $25
- Premier+ - $20
- Netflix Premium - $22

Total: $107 per month

New
- Starhub 10Gbps
- Sports+
- Premier+
- Netflix Premium
- Disney+ Standard
- Entertainment+
- Asian+ with Viu Premium
- TV+ Pro
- Additional Mesh Router ($3 per month)

Total: $90.96 per month
I understand that Disney+ is Premium and not Standard and the plan also got a house phone included.
 

Henry Ng

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The more i read about TV+ Box and TV+ Pro, the more confused I get LOL! So Pro need not 'tie to' Box?

Is that what you meant by 'a second TV'?
During Cable TV time, one account can only watch on one TV and need to pay for second TV box TV contents that cost about $20 to duplicate the TV contents on the second box. Now this TV+ allow user to have a second TV to view concurrently without the need to pay for TV contents on the second TV box. Just rent the box for $5+ or buy XiaoMi android TV box. It also supports 4K UHD that cable TV can not support. Buy XiaoMi TV box is cheaper.
 
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limcc

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Hi, any reason for adding the +$3? Im am thinking if i should though

I had the same problem, i suspect you sort of added +1 to the TV Pro+, i think you need not do that, but it's better to call in to sign up, they chop chop damn fast one. Then again i cant say for certain cuz ur a recontracting customer. :)
I didn't added additional unit, in fact the "minus" button was gray out when I first reach the final page and the price wass $103.xx It was only when I click on the edit would the "minus" button available for the TV Pro+ and app option appear to de-select both setup boxes.

Anyway, SH is making exisitng user with 2 ISP difficult. They just called me to say they need to first acitvate the 10Gbps service on another port then deactivate the exisiting 1Gbps port/service. Which I'm unable to do that cause my 2nd port is used by MR 10Gbps.

The only solution for me is to wait till the SH contract expire and the port deactivated then sign up as new user. What a dumb idea by SH. 🤷‍♂️
 

Henry Ng

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I didn't added additional unit, in fact the "minus" button was gray out when I first reach the final page and the price wass $103.xx It was only when I click on the edit would the "minus" button available for the TV Pro+ and app option appear to de-select both setup boxes.

Anyway, SH is making exisitng user with 2 ISP difficult. They just called me to say they need to first acitvate the 10Gbps service on another port then deactivate the exisiting 1Gbps port/service. Which I'm unable to do that cause my 2nd port is used by MR 10Gbps.

The only solution for me is to wait till the SH contract expire and the port deactivated then sign up as new user. What a dumb idea by SH. 🤷‍♂️
No la, you can tell them that the other port is for another ISP. They told me do not need to do any thing just change the ONT to ONR and it will be ready to use. Very fast only. The Nokia beacon 2 can be used as a mesh together with the Nokia ONR. Ultra Speed is just an upgrade from 1G to 10G and i think the CSO must be new. CSO told me that the Netlink trust TP already has 10Gbps speed and just switch the ONT with the new ONR will do. The internet will be down on the installation day till the installer come. My laptop just need the thunderbolt 3 to 10G ethernet adaptor to plug in the cable will do. Installation 9am to 11am and soon the network will be up again.
 
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frizee

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I added just as a precaution in case the ONR is unable to provide sufficient Wifi coverage for entire house. Since it's just additional $3 just add on for peace of mind.
Okay, i might consider the $3 top-up each month then :)
I didn't added additional unit, in fact the "minus" button was gray out when I first reach the final page and the price wass $103.xx It was only when I click on the edit would the "minus" button available for the TV Pro+ and app option appear to de-select both setup boxes.

Anyway, SH is making exisitng user with 2 ISP difficult. They just called me to say they need to first acitvate the 10Gbps service on another port then deactivate the exisiting 1Gbps port/service. Which I'm unable to do that cause my 2nd port is used by MR 10Gbps.

The only solution for me is to wait till the SH contract expire and the port deactivated then sign up as new user. What a dumb idea by SH. 🤷‍♂️
ok bro so maybe gotta call them to sign up le, like i said, let them handle so the process is faster haha :)

During Cable TV time, one account can only watch on one TV and need to pay for second TV box TV contents that cost about $20 to duplicate the TV contents on the second box. Now this TV+ allow user to have a second TV to view concurrently without the need to pay for TV contents on the second TV box. Just rent the box for $5+ or buy XiaoMi android TV box. It also supports 4K UHD that cable TV can not support. Buy XiaoMi TV box is cheaper.
ok got it liao, either login or use android Box , thanks guys lol! :D

Starhub TV+ is the app or subscription. You can run the app on your mobile phone or official Android TV OS devices.

Starhub TV+ Box and Starhub TV Pro Box are the Android TV boxes provided by Starhub.

You do not really need the two boxes provided by Starhub now in order to enjoy Starhub TV+ contents on the big screen, just install Starhub TV+ app on official Android TV OS devices, for example, Xiaomi TV Box S Gen 2, Google Chromecast with Google TV, Nvidia Shield TV box, Sony Android TV, etc.
Ok so this upcoming sign up has free FREE TV+ Pro and FREE TV+ Pro box, means i can login to watch elsewhere too, right

Thanks ah, very detailed haha :D

You guys have been very helpful! ;)

Btw guys, just to share, we are getting free Disney Plus Premium (not Standard) but until March 2025
 

Henry Ng

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Okay, i might consider the $3 top-up each month then :)

ok bro so maybe gotta call them to sign up le, like i said, let them handle so the process is faster haha :)


ok got it liao, either login or use android Box , thanks guys lol! :D


Ok so this upcoming sign up has free FREE TV+ Pro and FREE TV+ Pro box, means i can login to watch elsewhere too, right

Thanks ah, very detailed haha :D

You guys have been very helpful! ;)

Btw guys, just to share, we are getting free Disney Plus Premium (not Standard) but until March 2025
FREE TV+ Pro is the TV box and it has built-In speaker so if you have sound bar then no point getting it and i asked for the white box instead.
 

frizee

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FREE TV+ Pro is the TV box and it has built-In speaker so if you have sound bar then no point getting it and i asked for the white box instead.
Ok, so you got the white box aka StarHub TV+ box (as per the website) but what's the diff between these 2 ah?

Yes i do own a soundbar. :)
 

Henry Ng

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Ok, so you got the white box aka StarHub TV+ box (as per the website) but what's the diff between these 2 ah?

Yes i do own a soundbar. :)
Starhub TV+ Pro is Starhub TV+ Pro Box. So must call them to tell them to exchange it to white TV+ box. They say ok to me. Just got speaker for Pro Box. Do not want to waste my sound bar. Also can get free access to Bein Sport Connect App for us.
 
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frizee

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Starhub TV+ Pro is Starhub TV+ Pro Box. So must call them to tell them to exchange it to white TV+ box. They say ok to me. Just got speaker for Pro Box. Do not want to waste my sound bar. Also can get free access to Bein Sport Connect App for us.
Okay bro, so just the B&O difference ya.

Thanks!

1 qns bro, only changing to white box has the free Bein App?
 

Henry Ng

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Okay bro, so just the B&O difference ya.

Thanks!

1 qns bro, only changing to white box has the free Bein App?
I only change the box. The app is included in the sports+ so no problem with the app. I checked my starhub subscription then see it as an add on and when checked starhub website it did mentioned that it is free. After sign up for 1 hour you should be able to watch it now if you are existing user like me. I log in to Bein app on my TV box and can watch it.
 

Henry Ng

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Some users buy a mini projector with chromecast then they cast from their phone to the mini home projector to watch movies on big screen but only can watch at night.
 

frizee

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I only change the box. The app is included in the sports+ so no problem with the app. I checked my starhub subscription then see it as an add on and when checked starhub website it did mentioned that it is free. After sign up for 1 hour you should be able to watch it now if you are existing user like me. I log in to Bein app on my TV box and can watch it.
Lol nice, ok bro :)
 

imojibala

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Hi all. Just sharing my experience since everything settled.

For those who try to sign up starhub ultrafast online, i believe the page got some bug, cannot get through the appointment page. I sign up via calling them. The CSO will say overwhelming response, arrange date till next year. Then the CSO arrange netlink trust appointment for me also. But somehow, netlink screwed up, they went to the wrong address (i got 2 active broadband services at different address). I was so frustrated because of this. Not sure it's SH or NLT screwed up. According to the follow up call, SH say they provide the correct details.

Anyway, here comes the best part, for those who are waiting for installation in Jan, go to your starhub app, you can reschedule to earliest slot possible. Screw the overwhelming response talks. I rescheduled and they really show up and installed everything. The reason i frustrated with NLT is because I thought installation will fail due to they never come do the port thing. But SH come and say somehow my ports are activated for ultrafast (by right they need both ports active for ultrafast, if not mistaken). Anyway all setup done, but i couldn't verify because i dont have 10G hardware to test, so not sure if they bluff me.

Oh ya, it's Disney+ Premium. They screw up the promotion page, even the sales CSO thought is Disney+ standard provided.

Btw, any reason to downgrade the tv box? Just because of the speaker? It's free rental during the 24 mnths anyway. Does downgrading get to pay $10 less?

If you own a good router then they will connect it to your ONR. I own a Linksys so he just connect to ONR.
 

Henry Ng

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Hi all. Just sharing my experience since everything settled.

For those who try to sign up starhub ultrafast online, i believe the page got some bug, cannot get through the appointment page. I sign up via calling them. The CSO will say overwhelming response, arrange date till next year. Then the CSO arrange netlink trust appointment for me also. But somehow, netlink screwed up, they went to the wrong address (i got 2 active broadband services at different address). I was so frustrated because of this. Not sure it's SH or NLT screwed up. According to the follow up call, SH say they provide the correct details.

Anyway, here comes the best part, for those who are waiting for installation in Jan, go to your starhub app, you can reschedule to earliest slot possible. Screw the overwhelming response talks. I rescheduled and they really show up and installed everything. The reason i frustrated with NLT is because I thought installation will fail due to they never come do the port thing. But SH come and say somehow my ports are activated for ultrafast (by right they need both ports active for ultrafast, if not mistaken). Anyway all setup done, but i couldn't verify because i dont have 10G hardware to test, so not sure if they bluff me.

Oh ya, it's Disney+ Premium. They screw up the promotion page, even the sales CSO thought is Disney+ standard provided.

Btw, any reason to downgrade the tv box? Just because of the speaker? It's free rental during the 24 mnths anyway. Does downgrading get to pay $10 less?

If you own a good router then they will connect it to your ONR. I own a Linksys so he just connect to ONR.
No downgrade still pay the same. They also say next year then install for me. Earlier I use their pro box keep hanging so I keep changing the box till I give up. Starhub never did speed test? If wifi 6 can get 1.5Gbps means ok. Can buy thunderbolt 3 to 10G ethernet adapter la.
 

imojibala

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No downgrade still pay the same. They also say next year then install for me. Earlier I use their pro box keep hanging so I keep changing the box till I give up. Starhub never did speed test? If wifi 6 can get 1.5Gbps means ok. Can buy thunderbolt 3 to 10G ethernet adapter la.
Err got speedtest in their work order. But i wasn't around, my wife also never monitor. Haha so lan lan lo. Just trust their report or test ownself after upgrading hardware later
 

frizee

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Hi all. Just sharing my experience since everything settled.

For those who try to sign up starhub ultrafast online, i believe the page got some bug, cannot get through the appointment page. I sign up via calling them. The CSO will say overwhelming response, arrange date till next year. Then the CSO arrange netlink trust appointment for me also. But somehow, netlink screwed up, they went to the wrong address (i got 2 active broadband services at different address). I was so frustrated because of this. Not sure it's SH or NLT screwed up. According to the follow up call, SH say they provide the correct details.

Anyway, here comes the best part, for those who are waiting for installation in Jan, go to your starhub app, you can reschedule to earliest slot possible. Screw the overwhelming response talks. I rescheduled and they really show up and installed everything. The reason i frustrated with NLT is because I thought installation will fail due to they never come do the port thing. But SH come and say somehow my ports are activated for ultrafast (by right they need both ports active for ultrafast, if not mistaken). Anyway all setup done, but i couldn't verify because i dont have 10G hardware to test, so not sure if they bluff me.

Oh ya, it's Disney+ Premium. They screw up the promotion page, even the sales CSO thought is Disney+ standard provided.

Btw, any reason to downgrade the tv box? Just because of the speaker? It's free rental during the 24 mnths anyway. Does downgrading get to pay $10 less?

If you own a good router then they will connect it to your ONR. I own a Linksys so he just connect to ONR.
Hi, where do you see your appointments?

I checked under My Delivery & Appointments and there's nothing though lol
 

Mach3.2

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Am I missing something or I don't see the $100 discount?


Their 10Gbps plan has been priced at $59.9 for at least a few months.
 
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