New 10Gbps/5Gbps/6Gbps/3Gbps XGS-PON based plans

[Henry Ng]

I do not have any issue so never check my driver version. Are you also using HP laptop? Now many ISP are also playing the WiFi 7 router offer to get more sign up. What is your laptop specs?

 

[Apparatus]

I do not have any issue so never check my driver version. Are you also using HP laptop? Now many ISP are also playing the WiFi 7 router offer to get more sign up. What is your laptop specs?

LG GRAM 16 Style. Specs below

https://www.lg.com/sg/laptops/gram/16z90rs-g-aa74a3/

 

[stephenbishop]

Can I check what driver version is your OWC 10Gbps ethernet adapter? Mine is v3.1.7 as latest version

Is it v3.1.7 or 3.1.8?

I went to OWC to download the driver. The site shows v3.1.8 but after downloading the zip file and unzipping it shows v3.1.7

Think the chip in the OWC external TB3 to 10G ethernet adapter may be Marvel Aquantia 107 (same or similar to my internal TP Link 10G ethernet adapter). If so, the latest driver update package on the Marvel website is 3.1.8 but when you unpack it, the latest driver is 3.1.7.

 

[Apparatus]

Think the chip in the OWC external TB3 to 10G ethernet adapter may be Marvel Aquantia 107 (same or similar to my internal TP Link 10G ethernet adapter). If so, the latest driver update package on the Marvel website is 3.1.8 but when you unpack it, the latest driver is 3.1.7.

That's what I get v3.1.7

 

[frizee]

Starhub monthly charge is higher (S$69.95 per month, with free TP-Link EB810v) with bundled contents.
https://www.starhub.com/personal/broadband.html

MR monthly charge (S$59.99 per month with free TP-Link Archer BE805, gamer plan is at S$64.99 per month with free TP-Link Archer BE805) is lower but without bundled contents. The bundled router Archer BE805 is slightly worse than Starhub's EB810v in terms of HW (no 2.5G ports vs 3x2.5G ports) and Wireless spec (BE19000 vs BE22000).
https://myrepublic.net/sg/10gbps/

So if you need the contents, go with Starhub. If not, go with MR. If you want good latency for gaming, MR 10Gbps gamer plan may be a good option.

Jialat gonna commit liao cuz my MR ends next Sat

 

[xiaofan]

LG GRAM 16 Style. Specs below
https://www.lg.com/sg/laptops/gram/16z90rs-g-aa74a3/

The laptop Spec looks very decent so that is not the issue.

Maybe the driver is the issue or the Ethernet cable. You may want to change the cable first to see if you get different results.

Do you have another laptop or desktop to try? If not then it is difficult to carry out the experiment suggested by Mach.2 (to test internal home network first before testing internet speed). The good thing is that you have two 10G NICs and 10G switches. Just need another capable laptop/desktop.

I tend to believe the connection between the router and ONT is okay. So the issue is between the laptop external 10G adapter and the router or ONT (if you bypass the router).

At this kind of time, you may appreciate the more advanced routers which can have SSH access and more diagnostic functions, like the Asus routers (which can show the health of the LAN port connections) or mini PC based router running pfSense/OPNsense/OpenWRT (bare metal or virtualized) or MikroTik 10G capable routers. In this case, at least you can easily check if the connection from router to Internet is okay, say by running SpeedTest from the router (Asus router CPU may not be fast enough to get 8.2Gbps but you get the rough information).

To me (more aligned to the power users) the three TP-Link WiFi 7 routers given by three ISPs are more suitable as a 10G capable AP. SingTel already configure the HB810 as AP but the ZTE XGS-PON ONR is also not feature rich. Starhub issued EB810v and MyRepublic issued Archer BE805 may be okay as the main router for average 10G plan users, but not that great for power users.

 

[frizee]

Ok I'm probably going with SH cuz for an extra $5.50/mth, I'm getting the following:



As per xiaofan's advice, SH's router is better

If I have an existing AC68U, is it possible to link to the EB810v to my room for coverage?

 

[Apparatus]

The laptop Spec looks very decent so that is not the issue.

Maybe the driver is the issue or the Ethernet cable. You may want to change the cable first to see if you get different results.

Do you have another laptop or desktop to try? If not then it is difficult to carry out the experiment suggested by Mach.2 (to test internal home network first before testing internet speed). The good thing is that you have two 10G NICs and 10G switches. Just need another capable laptop/desktop.

I tend to believe the connection between the router and ONT is okay. So the issue is between the laptop external 10G adapter and the router or ONT (if you bypass the router).

At this kind of time, you may appreciate the more advanced routers which can have SSH access and more diagnostic functions, like the Asus routers (which can show the health of the LAN port connections) or mini PC based router running pfSense/OPNsense/OpenWRT (bare metal or virtualized) or MikroTik 10G capable routers. In this case, at least you can easily check if the connection from router to Internet is okay, say by running SpeedTest from the router (Asus router CPU may not be fast enough to get 8.2Gbps but you get the rough information).

To me (more aligned to the power users) the three TP-Link WiFi 7 routers given by three ISPs are more suitable as a 10G capable AP. SingTel already configure the HB810 as AP but the ZTE XGS-PON ONR is also not feature rich. Starhub issued EB810v and MyRepublic issued Archer BE805 may be okay as the main router for average 10G plan users, but not that great for power users.

I have 2 different LAN cables (CAT 6a and CAT 7) and I have 2 different 10 Gbps Ethernet adapter/dock. All tested with low speed

I also tested at the router and ONT. Both also give low speed

 

[xiaofan]

I have 2 different LAN cables (CAT 6a and CAT 7) and I have 2 different 10 Gbps Ethernet adapter/dock. All tested with low speed
I also tested at the router and ONT. Both also give low speed

Then you can focus the troubleshooting on the laptop. Do you have another capable laptop/desktop? If yes try that.

If not, then get a 2.5G USB adapter (quite cheap) to see you can get 2.5G first.

 

[xiaofan]

Ok I'm probably going with SH cuz for an extra $5.50/mth, I'm getting the following:
https://ibb.co/s6GsGKk

As per xiaofan's advice, SH's router is better

If I have an existing AC68U, is it possible to link to the EB810v to my room for coverage?

Yes you can still use the RT-AC68U as an AP.

BTW, HW and Wireless spec of EB810v is better than Archer BE805. But I am not so sure about firmware features. EB810v may be more customized than Archer BE805.

 

[Apparatus]

Then you can focus the troubleshooting on the laptop. Do you have another capable laptop/desktop? If yes try that.

If not, then get a 2.5G USB adapter (quite cheap) to see you can get 2.5G first.

I have another older spec LG laptop. I guess it don't meet the need

 

[frizee]

Yes you can still use the RT-AC68U as an AP.

BTW, HW and Wireless spec of EB810v is better than Archer BE805. But I am not so sure about firmware features. EB810v may be more customized than Archer BE805.

Glad to know can use as AP

Yep thanks for highlighting that again

 

[Henry Ng]

The laptop Spec looks very decent so that is not the issue.

Maybe the driver is the issue or the Ethernet cable. You may want to change the cable first to see if you get different results.

Do you have another laptop or desktop to try? If not then it is difficult to carry out the experiment suggested by Mach.2 (to test internal home network first before testing internet speed). The good thing is that you have two 10G NICs and 10G switches. Just need another capable laptop/desktop.

I tend to believe the connection between the router and ONT is okay. So the issue is between the laptop external 10G adapter and the router or ONT (if you bypass the router).

At this kind of time, you may appreciate the more advanced routers which can have SSH access and more diagnostic functions, like the Asus routers (which can show the health of the LAN port connections) or mini PC based router running pfSense/OPNsense/OpenWRT (bare metal or virtualized) or MikroTik 10G capable routers. In this case, at least you can easily check if the connection from router to Internet is okay, say by running SpeedTest from the router (Asus router CPU may not be fast enough to get 8.2Gbps but you get the rough information).

To me (more aligned to the power users) the three TP-Link WiFi 7 routers given by three ISPs are more suitable as a 10G capable AP. SingTel already configure the HB810 as AP but the ZTE XGS-PON ONR is also not feature rich. Starhub issued EB810v and MyRepublic issued Archer BE805 may be okay as the main router for average 10G plan users, but not that great for power users.

Yes his laptop is quite fast processor and the specs is good. See what SH tech has to say tomorrow.

 

[Apparatus]

Then you can focus the troubleshooting on the laptop. Do you have another capable laptop/desktop? If yes try that.

If not, then get a 2.5G USB adapter (quite cheap) to see you can get 2.5G first.

Speedtest with a 2.5Gbps Ethernet adapter

When I was running 1Gbps with M1 (with ASUS ZenWiFi ET12 WiFi 6E router) the speed is higher than the above about 750Mbps. Remember using the same 10Gbps adapters, switches and cables

 

[Henry Ng]

Speedtest with a 2.5Gbps Ethernet adapter

When I was running 1Gbps with M1 (with ASUS ZenWiFi ET12 WiFi 6E router) the speed is higher than the above about 750Mbps. Remember using the same 10Gbps adapters, switches and cables

Most likely tomorrow SH Tech will resolve the issue. May be ONT faulty? Or backend issue?

 

[Lexng88]

Maybe our OS sometime prevent us getting the max DL and UL speed test.
Previously my win11 doing speedtest I only get 6.5 gbps DL and 1.1 gbps UL. Sometime even suddenly drop connection.
In the end I reinstall new OS win 11 again and now I able to get 7.8 Gbps for DL and 7.6 gbps UL. No more disconnection of internet again.

Best borrow a macbook pro or air from your friend and do a speedtest using his laptop. Anti-virus and firewall software may also cause drop of speedtest.

 

[Apparatus]

Most likely tomorrow SH Tech will resolve the issue. May be ONT faulty? Or backend issue?

I doubt it's backend issue because today I was asked to shut down and restart later while SH reset their backend during troubleshooting

 

[xiaofan]

Speedtest with a 2.5Gbps Ethernet adapter

When I was running 1Gbps with M1 (with ASUS ZenWiFi ET12 WiFi 6E router) the speed is higher than the above about 750Mbps. Remember using the same 10Gbps adapters, switches and cables

Your download speed is not correct already but your upload is okay. Check if you enable some types of QoS in the router.

I think you have to get another laptop/desktop to confirm that your LG laptop is the issue. As for how to fix the issue, I have no idea. Maybe refresh Windows installations -- but that can be a big task.

Most likley Starhub side is okay -- backend, Nokia ONT and TP-Link router are okay. So even if the Starhub guys come down and the conclusion will be that they are okay. You will be charged a fee as they have no fault.

 

[xiaofan]

Maybe our OS sometime prevent us getting the max DL and UL speed test.
Previously my win11 doing speedtest I only get 6.5 gbps DL and 1.1 gbps UL. Sometime even suddenly drop connection.
In the end I reinstall new OS win 11 again and now I able to get 7.8 Gbps for DL and 7.6 gbps UL. No more disconnection of internet again.

Best borrow a macbook pro or air from your friend and do a speedtest using his laptop. Anti-virus and firewall software may also cause drop of speedtest.

Good suggestion!

I doubt it's backend issue because today I was asked to shut down and restart later while SH reset their backend during troubleshooting

I agree with you here. Most likely Starhub side is good.

 

[Apparatus]

Your download speed is not correct already but your upload is okay. Check if you enable some types of QoS in the router.

I think you have to get another laptop/desktop to confirm that your LG laptop is the issue. As for how to fix the issue, I have no idea. Maybe refresh Windows installations -- but that can be a big task.

Most likley Starhub side is okay -- backend, Nokia ONT and TP-Link router are okay. So even if the Starhub guys come down and the conclusion will be that they are okay. You will be charged a fee as they have no fault.

Did not enable QoS in router

TP-Link QoS is unlike ASUS. In ASUS case I just need to select the service I want like browsing, gaming etc. In TP-Link case no such services for selection. Not sure how to add service in priority manner. I think it's by device selection.