Singtel 1 Gbps Fibre

X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
Mach3.2 said:
if you don't mind, can do a traceroute to M1's speedtest server?

m1speedtest1.m1net.com.sg
Click to expand...

Ah I see the reason now -- I am using IPv6.
IPv4 is not bad.

Looks like a M1 IPv6 problem?

Bash: 
root@OpenWrt:~# ping -4 -c 4 m1speedtest1.m1net.com.sg
PING m1speedtest1.m1net.com.sg (103.1.138.214): 56 data bytes
64 bytes from 103.1.138.214: seq=0 ttl=53 time=2.806 ms
64 bytes from 103.1.138.214: seq=1 ttl=53 time=2.933 ms
64 bytes from 103.1.138.214: seq=2 ttl=53 time=2.831 ms
64 bytes from 103.1.138.214: seq=3 ttl=53 time=2.995 ms

--- m1speedtest1.m1net.com.sg ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 2.806/2.891/2.995 ms
root@OpenWrt:~# ping -6 -c 4 m1speedtest1.m1net.com.sg
PING m1speedtest1.m1net.com.sg (2401:7400:8888:13::2): 56 data bytes
64 bytes from 2401:7400:8888:13::2: seq=0 ttl=49 time=211.614 ms
64 bytes from 2401:7400:8888:13::2: seq=1 ttl=49 time=212.030 ms
64 bytes from 2401:7400:8888:13::2: seq=2 ttl=49 time=212.030 ms
64 bytes from 2401:7400:8888:13::2: seq=3 ttl=49 time=212.088 ms

--- m1speedtest1.m1net.com.sg ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 211.614/211.940/212.088 ms
                                                                

                                                                    My traceroute  [v0.95]
OpenWrt (2400:d802:xxxxx::1:xxxx) -> m1speedtest1.m1net.com.sg (2401:7400:8888:13::2)                                               2024-03-24T09:45:45+0000
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                   Packets               Pings
 Host                                                                                                            Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. 2400:d802:1:606::                                                                                             0.0%    62   10.0   5.2   2.5  43.6   5.6
 2. 2001:c20:3c00::6                                                                                              3.2%    62    2.6   2.9   2.3  11.2   1.4
 3. 2001:c20:3c00::7                                                                                              0.0%    62    6.5   3.1   1.6  18.3   3.2
 4. 2001:c20:0:3::35                                                                                              0.0%    62    8.3   4.2   2.0  37.8   5.6
 5. 2001:c20:0:3::a                                                                                               0.0%    62    2.5   3.1   1.9  24.0   3.6
 6. 2001:c10:80:2::a21                                                                                            0.0%    62    4.2   3.3   2.2  28.4   3.4
 7. 2001:c10:80:2::915                                                                                            0.0%    61    2.9   4.4   2.6  26.0   4.2
 8. 2001:c10:80:1::3f2                                                                                            0.0%    61  180.8 180.7 179.9 186.0   1.0
 9. (waiting for reply)
10. (waiting for reply)
11. (waiting for reply)
12. (waiting for reply)
13. (waiting for reply)
14. 2401:7400:0:2::                                                                                               0.0%    61  212.7 214.5 212.6 270.8   7.5
15. 0.0.4.7.1.0.4.2.ip6.arpa                                                                                      0.0%    61  211.6 211.8 211.6 212.2   0.1

OpenWrt (116.xx.xx.xxx) -> m1speedtest1.m1net.com.sg (103.1.138.214)                                                               2024-03-24T09:48:23+0000
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                   Packets               Pings
 Host                                                                                                            Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. bb116-xx-xx-254.singnet.com.sg                                                                                0.0%    67   21.9   7.5   1.5  61.0  11.8
 2. 165.21.193.22                                                                                                 0.0%    67    2.2   2.9   1.8  18.6   2.8
 3. 165.21.193.21                                                                                                 0.0%    67    1.7   3.4   1.3  18.6   4.0
 4. 165.21.138.245                                                                                                0.0%    66    1.9   3.1   1.4  23.0   3.8
 5. SN-SINQT1-BO403-ae1.singnet.com.sg                                                                            0.0%    66    2.0   2.0   1.6   2.4   0.2
 6. 203.208.177.213                                                                                               0.0%    66    3.6   2.7   1.5  23.6   2.9
 7. 203.208.154.57                                                                                                0.0%    66    2.4   3.6   2.1  20.8   3.6
 8. 203.208.150.122                                                                                               0.0%    66    3.4   6.4   3.0  22.0   5.4
 9. 158.245.65.202.unknown.m1.com.sg                                                                              0.0%    66    3.4   3.6   3.0  19.7   2.1
10. 37.246.65.202.unknown.m1.com.sg                                                                               0.0%    66    3.2   3.8   2.8  11.1   1.5
11. 214.138.1.103.unknown.m1.com.sg                                                                               0.0%    66    3.0   2.9   2.6   3.2   0.1
 
Mach3.2

Mach3.2

Great Supremacy Member
HWZ Insider
Joined
Apr 8, 2011
Messages
72,405
Reaction score
2,465
xiaofan said:
Ah I see the reason now -- I am using IPv6.
IPv4 is not bad.

Looks like a M1 IPv6 problem?

Bash: 
root@OpenWrt:~# ping -4 -c 4 m1speedtest1.m1net.com.sg
PING m1speedtest1.m1net.com.sg (103.1.138.214): 56 data bytes
64 bytes from 103.1.138.214: seq=0 ttl=53 time=2.806 ms
64 bytes from 103.1.138.214: seq=1 ttl=53 time=2.933 ms
64 bytes from 103.1.138.214: seq=2 ttl=53 time=2.831 ms
64 bytes from 103.1.138.214: seq=3 ttl=53 time=2.995 ms

--- m1speedtest1.m1net.com.sg ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 2.806/2.891/2.995 ms
root@OpenWrt:~# ping -6 -c 4 m1speedtest1.m1net.com.sg
PING m1speedtest1.m1net.com.sg (2401:7400:8888:13::2): 56 data bytes
64 bytes from 2401:7400:8888:13::2: seq=0 ttl=49 time=211.614 ms
64 bytes from 2401:7400:8888:13::2: seq=1 ttl=49 time=212.030 ms
64 bytes from 2401:7400:8888:13::2: seq=2 ttl=49 time=212.030 ms
64 bytes from 2401:7400:8888:13::2: seq=3 ttl=49 time=212.088 ms

--- m1speedtest1.m1net.com.sg ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 211.614/211.940/212.088 ms
                                                         

                                                                    My traceroute  [v0.95]
OpenWrt (2400:d802:xxxxx::1:xxxx) -> m1speedtest1.m1net.com.sg (2401:7400:8888:13::2)                                               2024-03-24T09:45:45+0000
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                   Packets               Pings
 Host                                                                                                            Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. 2400:d802:1:606::                                                                                             0.0%    62   10.0   5.2   2.5  43.6   5.6
 2. 2001:c20:3c00::6                                                                                              3.2%    62    2.6   2.9   2.3  11.2   1.4
 3. 2001:c20:3c00::7                                                                                              0.0%    62    6.5   3.1   1.6  18.3   3.2
 4. 2001:c20:0:3::35                                                                                              0.0%    62    8.3   4.2   2.0  37.8   5.6
 5. 2001:c20:0:3::a                                                                                               0.0%    62    2.5   3.1   1.9  24.0   3.6
 6. 2001:c10:80:2::a21                                                                                            0.0%    62    4.2   3.3   2.2  28.4   3.4
 7. 2001:c10:80:2::915                                                                                            0.0%    61    2.9   4.4   2.6  26.0   4.2
 8. 2001:c10:80:1::3f2                                                                                            0.0%    61  180.8 180.7 179.9 186.0   1.0
 9. (waiting for reply)
10. (waiting for reply)
11. (waiting for reply)
12. (waiting for reply)
13. (waiting for reply)
14. 2401:7400:0:2::                                                                                               0.0%    61  212.7 214.5 212.6 270.8   7.5
15. 0.0.4.7.1.0.4.2.ip6.arpa                                                                                      0.0%    61  211.6 211.8 211.6 212.2   0.1

OpenWrt (116.xx.xx.xxx) -> m1speedtest1.m1net.com.sg (103.1.138.214)                                                               2024-03-24T09:48:23+0000
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                   Packets               Pings
 Host                                                                                                            Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. bb116-xx-xx-254.singnet.com.sg                                                                                0.0%    67   21.9   7.5   1.5  61.0  11.8
 2. 165.21.193.22                                                                                                 0.0%    67    2.2   2.9   1.8  18.6   2.8
 3. 165.21.193.21                                                                                                 0.0%    67    1.7   3.4   1.3  18.6   4.0
 4. 165.21.138.245                                                                                                0.0%    66    1.9   3.1   1.4  23.0   3.8
 5. SN-SINQT1-BO403-ae1.singnet.com.sg                                                                            0.0%    66    2.0   2.0   1.6   2.4   0.2
 6. 203.208.177.213                                                                                               0.0%    66    3.6   2.7   1.5  23.6   2.9
 7. 203.208.154.57                                                                                                0.0%    66    2.4   3.6   2.1  20.8   3.6
 8. 203.208.150.122                                                                                               0.0%    66    3.4   6.4   3.0  22.0   5.4
 9. 158.245.65.202.unknown.m1.com.sg                                                                              0.0%    66    3.4   3.6   3.0  19.7   2.1
10. 37.246.65.202.unknown.m1.com.sg                                                                               0.0%    66    3.2   3.8   2.8  11.1   1.5
11. 214.138.1.103.unknown.m1.com.sg                                                                               0.0%    66    3.0   2.9   2.6   3.2   0.1
Click to expand...
From your traceroute, the traffic probably exited Singtel's network somewhere in the United States west coast, went through some unnamed hops then into M1's network.

On that range, M1 doesn't have Singtel as one of the upstreams unlike the range they actually hand out for prefix delegation. Here you can see either party's business decision at play :o :s13:
I think M1 didn't buy local IPv6 transit from Singtel. Even for the range they hand out for prefix delegation, I think traffic that transit through Singtel's network actually happened in HK instead of SG from my 1 experience with Hurricane Electric.
NUKxX9m.png


OQZ70Lg.png



Edit: I think the traffic flow is something like this: SingTel (SG) > Singtel (US West) > Some Tier 1 ISP (US West) > Some Tier 1 ISP (SG) > M1 (SG)
Might have some hops landing in a country that I didn't list. can't see it in the traceroute.
qjVHpA8.png
 
Last edited:
O

orhpeesai

Junior Member
Joined
Mar 21, 2024
Messages
17
Reaction score
14
geylynd said:
1. GPON--互操作兼容设置--基本认证设置
GPON SN: 12 letters S/N on back of your Singtel ONR
LOID: Fiber Broadband ID on your Singtel contract/bill
LOID CheckCode & Ploam Password: leave blank

2. GPON--互操作兼容设置--VLAN相关设置
互操作兼容模式：tick
默认PVID(for internet)：10
下行组播VLAN(for IPTV)：1281
下行组播VLAN转换(for IPTV)：20
VLAN转换/绑定：leave blank

click 保存&应用

3. 系统--重启 （reboot) and you should now see 注册状态 5 under GPON状态
Click to expand...

I'm on whizcomms and I only see FTTH ID, which is a 9 digit number (for me) .

Is this FTTH ID the LOID? Cuz I don't find other instances of LOID.
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
orhpeesai said:
I'm on whizcomms and I only see FTTH ID, which is a 9 digit number (for me) .

Is this FTTH ID the LOID? Cuz I don't find other instances of LOID.
Click to expand...

I believe that is the case. Hopefully @geylynd can confirm.

On the other hand, Whizcomms does not use Singtel VLAN scheme. So there will be some differences in the settings.
 
O

orhpeesai

Junior Member
Joined
Mar 21, 2024
Messages
17
Reaction score
14
xiaofan said:
I believe that is the case. Hopefully @geylynd can confirm.

On the other hand, Whizcomms does not use Singtel VLAN scheme. So there will be some differences in the settings.
Click to expand...

ah interesting.

The VLAN ID for internet is also 10 on my ONR like what he mentioned. I deleted the IPTV and voice VLANs since I don't use them. Then I changed the priority of my internet VLAN to 7 lol
 
trumperater

trumperater

Master Member
Joined
Oct 18, 2010
Messages
2,593
Reaction score
712
Hi, anyone experienced this problem?

Recently recontracted the 1gb fibre broadband with the Singtel "AX5400" Wi-Fi 6 Router but the internet LED light will occasionally turn red which can be resolved by turning off the router power and back on again. It did not happen when we were using the older Singtel AC plus router. Want to check what's the issue before calling Singtel for help.
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
lincompoop said:
Hi, anyone experienced this problem?

Recently recontracted the 1gb fibre broadband with the Singtel "AX5400" Wi-Fi 6 Router but the internet LED light will occasionally turn red which can be resolved by turning off the router power and back on again. It did not happen when we were using the older Singtel AC plus router. Want to check what's the issue before calling Singtel for help.
Click to expand...

Sounds strange. You may want to check the Etherne cable between the router and Singtel ONT/ONR. If that does not sort out the issue, call Singtel for help.

Are you using Singtel ONT or Singtel ONR?
Which Singtel AX5400 router are you using?
I will recommend replace the above router with a more stable one like TP-Link Archer AX72 (about S$80 BNIB from Carousell). But if you have Singtel TV box, then the Singtel TV Box needs to be connected to Singtel ONR if you use ONR. If using Singtel ONT then you need to set up Singtel VLAN profile.
 
trumperater

trumperater

Master Member
Joined
Oct 18, 2010
Messages
2,593
Reaction score
712
xiaofan said:
Sounds strange. You may want to check the Etherne cable between the router and Singtel ONT/ONR. If that does not sort out the issue, call Singtel for help.

Are you using Singtel ONT or Singtel ONR?
Which Singtel AX5400 router are you using?
I will recommend replace the above router with a more stable one like TP-Link Archer AX72 (about S$80 BNIB from Carousell). But if you have Singtel TV box, then the Singtel TV Box needs to be connected to Singtel ONR if you use ONR. If using Singtel ONT then you need to set up Singtel VLAN profile.
Click to expand...
I'm using Wi-Fi 6 Router RT5703W and ZTE ONT V4. My ethernet cable connector to the router has a clip missing and might be slightly loose but I don't think its the issue as its able to connect back to the internet every time after each power off and on. If it occurs again, I will try to fasten and secure the connector and see how it goes.
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
lincompoop said:
I'm using Wi-Fi 6 Router RT5703W and ZTE ONT V4. My ethernet cable connector to the router has a clip missing and might be slightly loose but I don't think its the issue as its able to connect back to the internet every time after each power off and on. If it occurs again, I will try to fasten and secure the connector and see how it goes.
Click to expand...

Better change the Ethernet cable and then check how it goes.

If the issue continues, contact Singtel for help.
 
R

rAcEr

Supremacy Member
Joined
Jan 1, 2000
Messages
5,737
Reaction score
7
Received a letter asking me to recontract with Singtel and upgrade from 1 to 2gbps plan at 55.26 per month and comes with 2 free AX5400 WIFI 6 Mesh Extenders which I plan to sell off. Worth it? Is 2gbps and 1gbps really no real world difference for 99.9% of users?
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
rAcEr said:
Received a letter asking me to recontract with Singtel and upgrade from 1 to 2gbps plan at 55.26 per month and comes with 2 free AX5400 WIFI 6 Mesh Extenders which I plan to sell off. Worth it? Is 2gbps and 1gbps really no real world difference for 99.9% of users?
Click to expand...

Totally not worth it.

2Gbps is not much different from 1Gbps plan.

SingTel provided mesh solution is lousy.
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
Whenever Singtel sales person comes knocking the door, I will tell him that I am not interested as they are promoting two things.
1) Lousy Singtel mesh solution if the user wants to stay with 1Gbps plan.
2) Lousy Singtel 2Gbps or 2.5Gbps plan with the lousy Singtel mesh solution. They use Singtel ONR and I consider the plans as a downgrade to my existing Singtel 1Gbps plan with Singtel ONT.

FYI on ONR vs ONT (average user may not care too much).
https://forums.hardwarezone.com.sg/...cs-of-home-networking.6653421/#post-138363236
 
L

lchenchoy

Junior Member
Joined
Oct 25, 2007
Messages
6
Reaction score
0
Good day HWZ members,

Recently i had re-contract Singtel 1Gbps to Singtel 2.5Gbps plan . Found that ONR each transmission at Maximum speed of 1Gbps , no much different compare before . Can’t change plan because of 24 months contract 🥲


Current device is

ZTE ZXHN F620 ONR &Singtel WI-FI 6 ROUTER RT5703W


Need expertise advice any way can increase LAN speed to 2.5Gbps ? Thank you very much 🙏
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
lchenchoy said:
Good day HWZ members,

Recently i had re-contract Singtel 1Gbps to Singtel 2.5Gbps plan . Found that ONR each transmission at Maximum speed of 1Gbps , no much different compare before . Can’t change plan because of 24 months contract 🥲


Current device is

ZTE ZXHN F620 ONR &Singtel WI-FI 6 ROUTER RT5703W


Need expertise advice any way can increase LAN speed to 2.5Gbps ? Thank you very much 🙏
Click to expand...

It is an aggregated 2.5Gbps plan, every port is up to 1Gbps plan and totoal is 2.5Gbps download and 1.25Gbps upload. So you need to use multiple routers to fully utilize the bandwidth.

Singtel ONR LAN Port 1 -- Router 1 in AP mode (up to 1Gbps)
Singtel ONR LAN Port 2 -- Router 2 in AP mode or wired device like a computer (up to 1Gbps)
Singtel ONR LAN Port 3 -- Router 3 in AP mode or wired device like a computer (up to 1Gbps)
Singtel ONR LAN Port 4 --Singtel TV Box (if any)

Basically I consider Singtel 2Gbps plan and 2.5Gbps plan to be among the worst ISP plans in Singapore. You do not gain much from 1Gbps to 2Gbps or 2.5Gbps, the bundled mesh solution (if you choose to go with the bunddled mesh solution) is lousy and yet you pay more.

Singtel 2.5Gbps plan is roughly the same as Whizcomms 2.5Gbps plan plus a lousy mesh solution.

Reference:
https://forums.hardwarezone.com.sg/...nd-whizcomm-boradband.6984714/#post-150697339
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
But for those who are subscribing to Singtel 2Gbps or 2.5Gbps plan and like to tinker, there are a few ways to gain a bit more.

1) Use Dual WAN Load Balancing capble router (but not Asus due to a limitation) to achieve up to 2Gbps from the 2.5G LAN port or > 1Gbps from WiFi
https://forums.hardwarezone.com.sg/...dband-provider.5494964/page-94#post-151825305

Known to work -- Xiaomi BE6500 Pro and Xiaomi BE7000, now one more -- TP-Link BE6500.

2) Try to bridge the ONR and choose the Hybrid Mode -- Proceed at your OWN RISK, you may brick the ONR and have to get Singtel to replace the ONR (may have to pay).

https://forums.hardwarezone.com.sg/...dband-provider.5494964/page-93#post-151751813
XuEgpiW.jpeg
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
31,784
Reaction score
9,094
Whenever Singtel sales person comes knocking the door, I will tell him that I am not interested as they are promoting two things.
1) Lousy Singtel mesh solution if the user wants to stay with 1Gbps plan.
2) Lousy Singtel 2Gbps or 2.5Gbps plan with the lousy Singtel mesh solution. They use Singtel ONR and I consider the plans as a downgrade to my existing Singtel 1Gbps plan with Singtel ONT.

FYI on ONR vs ONT (average user may not care too much).
https://forums.hardwarezone.com.sg/...cs-of-home-networking.6653421/#post-138363236
 
L

lchenchoy

Junior Member
Joined
Oct 25, 2007
Messages
6
Reaction score
0
Thanks for useful info , really appreciate🙏.
If can’t work , no choice and have to wait contract end . Lesson learn 😂
 
B

babywoolf

Senior Member
Joined
Jan 1, 2000
Messages
874
Reaction score
9
My contract is up. I called Singtel and they told me the price for recontract is $49. What other alternative can I go.
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Community Guidelines and Standards, Terms of Service and Member T&Cs for more information.
Top