New 10Gbps/5Gbps/6Gbps/3Gbps XGS-PON based plans

[Apparatus]

It is not very clear to me how VQ uses UDM SE from the website -- whether they bundle the Huawei OptixStar S800E XGS-PON ONU with the UDM SE or not. If not, then what kind of SFP+ modules they will support?
https://viewqwest.com/sg/residential/broadband/

From the following article, it seems to me more likely they are bundling the Huawei XGS-PON ONU with UDM SE. Let's wait for the confirmation.

Reference:
https://en.ocworkbench.com/viewqwes...ional-eero-max-7-or-eero-pro-ee-wifi-routers/

The other router that has input/output 10G sfp+ ports is the TP-Link ER8411

https://www.tp-link.com/sg/business-networking/omada-router-wired-router/er8411/

However, to use an ONU stick it has to be authenticated by the concerned ISP. Cannot buy one online, plug it in and expect it to work

Hopefully, more routers will be released with input/output 10G sfp+ ports

Hmmmm.......just checked..... MikroTik routers also have I/O 10G sfp+ ports

 

[GlassDoor]

Typical setup of VQ XGS-PON based 3Gbps/5Gbps/10Gbps plan, using bridged XGS-PON ONR (by default bridged, so basically configured as an ONT) and eero Max 7 (single or dual pack mesh).
https://viewqwest.com/sg/residential/xgspon/

Any details of the actual ONR? educated guess is that the port supports 1G/2.5G/5G/10G ethernet?
Also will the ONR still be provided as "spare" if someone buys the sfp+ ONU, i must say at 99 it's a damn good deal.

 

[xiaofan]

Any details of the actual ONR? educated guess is that the port supports 1G/2.5G/5G/10G ethernet?
Also will the ONR still be provided as "spare" if someone buys the sfp+ ONU, i must say at 99 it's a damn good deal.

No info yet about the ONR. But I believe it should be compatible with 1G/2.5G/5G/10G. Take note it is by default bridged and only one single LAN port is working as per the diagram.

I agree that the S$99 pricing for the XGS-PON ONU stick is a very good deal. I think they will not give you the bridged ONR as a backup in that case.

 

[GlassDoor]

I just searched online and got this:

"As of June 2024, SH has fully deployed the new 10G PON equipment across its fiber-optic network, enabling its customers to enjoy speeds of up to 10 Gbps. The upgrade covers all areas where SH's fiber-optic network is available, which includes major towns and cities in Singapore."

However many of us are still having slow speed during Peak Hours. I think those affected users should complain loud to SH. Something is not right.

bro.. macham half the thread is you complaining of 10G speed during peak hours.
honestly i donno is you suay or starhub suay

logically speaking no service provider will provision a service with max throughput during peak usage periods. the more important question is does the service get interrupted or latency spikes during peak. just think of our roads and highways during peak.

 

[GlassDoor]

No info yet about the ONR. But I believe it should be compatible with 1G/2.5G/5G/10G. Take note it is by default bridged and only one single LAN port is working as per the diagram.

I agree that the S$99 pricing for the XGS-PON ONU stick is a very good deal. I think they will not give you the bridged ONR as a backup in that case.

but they stated free modem rental for all their plans including the sfp+ onu one.
any bros free to give vQ a call? hahahaha

 

[omelet]

No info yet about the ONR. But I believe it should be compatible with 1G/2.5G/5G/10G. Take note it is by default bridged and only one single LAN port is working as per the diagram.

I agree that the S$99 pricing for the XGS-PON ONU stick is a very good deal. I think they will not give you the bridged ONR as a backup in that case.

$99 is great if it is the XGS-PON ONU stick which allow direct fiber to the router.
Not great if it is just a copper SFP+ shown on the official website.

Had sent them an email to ask but no reply yet...

 

[GlassDoor]

$99 is great if it is the XGS-PON ONU stick which allow direct fiber to the router.
Not great if it is just a copper SFP+ shown on the official website.

Had sent them an email to ask but no reply yet...

i think it's the classic case of marketing/web creator never attend new service introduction briefing.
99.9999% sure it's a xgs-pon onu sfp+ module from the press briefing photos yesterday.

 

[Mach3.2]

they are willing to entertain customers with custom setups?

this cost $150+ every time you call them regarding your own custom setup (read: equipment not provided by them) ah. check their charge sheet.

 

[GlassDoor]

imho the 3Gbps plan + static ip is perfect for anyone stepping up from 1Gbps plan.
CHEAP too.

waiting for simba to offer 10G plans at 25.... hahahaha

 

[xiaofan]

The other router that has input/output 10G sfp+ ports is the TP-Link ER8411
https://www.tp-link.com/sg/business-networking/omada-router-wired-router/er8411/
However, to use an ONU stick it has to be authenticated by the concerned ISP. Cannot buy one online, plug it in and expect it to work
Hopefully, more routers will be released with input/output 10G sfp+ ports

Other than UDM SE, TP-Link Arche GE900 is mentioned to be compatible with the VQ provided Huawei XGS-PON ONU stick in the OCworkbench article.

https://en.ocworkbench.com/viewqwes...ional-eero-max-7-or-eero-pro-ee-wifi-routers/

I actually expect Starhub issued EB810v SFP+ WAN port to work as well but that is locked to Starhub for FW updates, so not a good idea to use it.

Then there are China WiFi 7 routers like Asus RT-BE88U and Xiaomi BE10000 which comes with SFP+ WAN support. Not so sure if they are compatible or not.

MikroTik has many routers with SFP+ WAN ports but they are less user friendly compared to Ubiquiti Unifi and TP-Link Omada.

There are a few mini PCs with SFP+ ports. People using bigger desktop form factor can add 10G PCI-E network card with single or dual SFP+ ports which are relatively lower cost.

Let's wait for more users to try it out. I tend to believe the VQ provided Huawei XGS-PON ONU stick to be compatible with most of the above if not all.

 

[GlassDoor]

this cost $150+ every time you call them regarding your own custom setup (read: equipment not provided by them) ah. check their charge sheet.

actually the sfp+ support not much diff to support. as long as it's sfp+ compliant should be straight forward.
plug in... work or no work. nothing to tweak on the physical side.
on the interface side, the usual config applies the same to both sfp+ or ethernet ports.

 

[Henry Ng]

bro.. macham half the thread is you complaining of 10G speed during peak hours.
honestly i donno is you suay or starhub suay

logically speaking no service provider will provision a service with max throughput during peak usage periods. the more important question is does the service get interrupted or latency spikes during peak. just think of our roads and highways during peak.

I do not know la. At first i still thinking that it is pending upgrade la and i am surprised to know that upgrade has completed and yet like that. However, i think you are right la, no one will provision such high throughput during peak hours. I can only forget about it.

 

[GlassDoor]

I do not know la. At first i still thinking that it is pending upgrade la and i am surprised to know that upgrade has completed and yet like that. However, i think you are right la, no one will provision such high throughput during peak hours. I can only forget about it.

you want to give simba a try? think they starting their 10G service soon. 29.90 PM
can load balance your complains.. to two providers.

 

[Mach3.2]

actually the sfp+ support not much diff to support. as long as it's sfp+ compliant should be straight forward.
plug in... work or no work. nothing to tweak on the physical side.
on the interface side, the usual config applies the same to both sfp+ or ethernet ports.

I really see it as the "idiot" charge. Most people who roll their own setup can usually support themselves.

 

[stephenbishop]

logically speaking no service provider will provision a service with max throughput during peak usage periods. the more important question is does the service get interrupted or latency spikes during peak. just think of our roads and highways during peak.

Not sure this is a correct statement. ST, SH and M1 all provisioned and continue to provision their 1Gbps service with max throughput (or very close to it) throughout the day including peak usage period. In fact ST commits to a typical 8221.50Mbps – 8224.36Mbps wired download speed throughout the day for their 10Gbps service and I see almost no complaints from ST 10Gbps customers of slow download during peak hours!

The analogy with the highways is also a false analogy- the highways provider is not and has never promised a certain minimum speed- whether during peak period or otherwise.

 

[GlassDoor]

Not sure this is a correct statement. ST, SH and M1 all provisioned and continue to provision their 1Gbps service with max throughput (or very close to it) throughout the day including peak usage period. In fact ST commits to a typical 8221.50Mbps – 8224.36Mbps wired download speed throughout the day for their 10Gbps service and I see almost no complaints from ST 10Gbps customers of slow download during peak hours!

The analogy with the highways is also a false analogy- the highways provider is not and has never promised a certain minimum speed- whether during peak period or otherwise.

i beg to differ.
1) is there a SLA on the bandwidth commitments? if so can sue them already. most of the time the bandwidth is from CPE to telco edge. imo meaningless.
2) committed download speed is from where to where? from CPE to telco edge? telco core? or end to end?

if no SLA, all the "committed download speed" is just marketing BS.

i do agree that some providers have more robust infra. even then i will love to see a provider give SLA on committed download speed 24/7.

highway analogy may not be most accurate but it gives layman understanding on traffic jam model.

 

[stephenbishop]

i beg to differ.
1) is there a SLA on the bandwidth commitments? if so can sue them already. most of the time the bandwidth is from CPE to telco edge. imo meaningless.
2) committed download speed is from where to where? from CPE to telco edge? telco core? or end to end?

i do agree that some providers have more robust infra. even then i will love to see a provider give SLA on committed download speed.

As regards your point 2), ST very clearly answers your questions- see here. Specifically, they state:

"How Singtel's typical speed results are obtained​

The broadband download speeds were computed based on the transfer of files between the end-user points and the speed test servers where the speed is determined by the time taken to complete the file transfers.

Two test clients located in Singapore (Ayer Rajah and Central) were used per plan, with local speed test servers located in Queenstown and Tampines, while international speed test servers were located in Palo Alto and Los Angeles in the United States. For 2Gbps speed test, two speedtests were run concurrently on two test clients per plan, connected to separate ONR LAN ports."

As regards your point 1) I am not a lawyer but as a lay person, I believe contracts will be interpreted both by their express and implied terms and marketing collateral based on which the contract is concluded will also be referenced in addition to the actual contract.

But we can agree to disagree.....

 

[GlassDoor]

As regards your point 2), ST very clearly answers your questions- see here. Specifically, they state:

"How Singtel's typical speed results are obtained​

The broadband download speeds were computed based on the transfer of files between the end-user points and the speed test servers where the speed is determined by the time taken to complete the file transfers.

Two test clients located in Singapore (Ayer Rajah and Central) were used per plan, with local speed test servers located in Queenstown and Tampines, while international speed test servers were located in Palo Alto and Los Angeles in the United States. For 2Gbps speed test, two speedtests were run concurrently on two test clients per plan, connected to separate ONR LAN ports."

As regards your point 1) I am not a lawyer but as a lay person, I believe contracts will be interpreted both by their express and implied terms and marketing collateral based on which the contract is concluded will also be referenced in addition to the actual contract.

But we can agree to disagree.....

good find. anything on how to come out with 10G committed download speed? and timing of those test?

 

[stephenbishop]

good find. anything on how to come out with 10G committed download speed? and timing of those test?

The same ST page states "The following is based on more than 600 measured readings for each Fibre Broadband plan across peak and off-peak hours. It is validated from July to September 2023"

 

[GlassDoor]

https://www.singtel.com/personal/support/broadband/typical-download-speeds#typicalspeed

all on this page. good read. what i see is what to "expect"
but nothing on SLA.