it's been a long time coming.
how you tong for so long
I've been able to tolerate Singtel only because I also have VQ as a secondary line. And I use policy based routing to pick and choose between the two. So, best of both worlds!
I still find that Singtel seems to have the best connectivity to the US. Ironically, during the recent break in the SEA-ME-WE-5 cable, Singtel (which usually routes everything through the US anyway lol!) worked the best out of all the ISPs struggling to find alternative paths to Europe.
And recently, I noticed their native IPv6 coming in useful for some China-based websites.
So Singtel is not entirely bad, when they allow power users the freedom and ability to use their service to the max. Unfortunately, they seem to be set on catering to the mass market (nothing wrong with that) and completely excluding those who're tech savvy (which is so completely short-sighted).
Having helped people troubleshoot their Singtel network troubles, you kinda know why they decided to do this. These would be the "common folks" for whom broadband and wifi are the same thing, and who don't even know they can customise their Singtel router's SSID and just leave it as default.
When you're the biggest ISP in the country and having to deal with huge numbers of tech support requests each day, you want to keep things as simple as possible. I understand. But if their marketing department is coming up with cutting edge 10Gbps and gamer plans which appeal to the early adopters and tech geeks, then it would appear that their sales strategy is at odds with their network management.
Basically they want their cake and eat it too.
