Seek free legal advise from the lawyers in Singapore Free Legal Clinics - All. Hear their opinion. Basically CHE is no longer in operation and they did not provide any of their mentioned service. They did not honor the deal in the first place intending to secretly close business 2 months after they sell you a 10 year membership???? I and some other victims have blocked the strike off through ACRA application back then(spend $10 I think) Make police report and request CAD interview. I have complained they are running a scam and I am a fraud victim. I will support you. Do not give them another cent. There is CASE for consumer but they are totally useless when dealing with CHE(Waste of my time and effort. Even lied they never hear complain about CHE when I first check with them) Finally do not give up.
The CAD lied lah. I also file a complaint last year with professionally written letter with supporting documents for my case.
I even have proof that Jerry tan lied to me because I have his email stating all the claims that is not true. CAD just said thankyou for my info and keep quiet.

