I need help. I have just completed 20 sessions of rt. There's smthg wrong with e system as by right e 19th session is rt & 20th session is be rt-ippt. When I went for e 19th session it became ippt. I didn't think much of it till when I completed my 20th lesson n checked with e fcc, they claimed I have only completed 19. I didn't book any ippt sessions all these while.
So when I called e ns hotline, e unit get back to me asking me to email them a screenshot of my attendance for 20 sessions which I did.
My windows is closing in abt 5 days time, so what should I do now? I have already completed all 20 sessions but dunno why the system messed up my attendance n put me as ippt instead of rt for e 19th session. My ns portal still stated I have yet to complete my rt. Also it takes so long for them to reply me.