checked... it is 0.5% for minimum transaction, and will be lower if your transaction amount is even more... was told that they now have different tiers... but i am not quite sure what kinda tiers that she refer to.
As for the old charges... what i was being told is that there various fee, depending on the time when the shop apply for the NETS, but it is ranging from 0.9% to 1.2%... Hence i dont see why they should charge a 2% for NETS transaction. I think it would be more reasonable for them to charge 1%, as i do understand that some shops profit margin is not as high as those big shopping centers.
hence i don't see why can't you just save your comment, go to the ATM and withdraw.