Yooohuuuu
glad to see some old timer still so active in here ^^
Some update on my installer as i have install my aircon 1 year 2 months+, and their maintenance contract.
ME 33vg, System 4.
Everything work well, maybe just 1 year + (touch wood) normally my aircon temperature set to 27 as it is cold enough to feel comfortable and not too cold. Aircon on 2 units everyday and once to twice a week, i will turn on my living room and simultaneously 3 units, but always let my room cool down to desired temperature before turning on my living room, otherwise it will take quite long to cool down my living room. No leaking or whatsoever issue/problems.
For maintenance, 1 person will come my house twice yearly to clean my aircon. The first cleaning was done really good, the person literally tear apart my aircon for cleaning

water spray and brush every parts for cleaning until water flowing out with no dirt, wipe dry, assemble, test and on aircon, everything completed around 1 hour by 1 person. This is really a good, well done job.
The second cleaning is the same, 1 person will come down and start cleaning the aircon. This is the highlight of the year

the funny or shortcut part, i don't know want to cry or laugh

this champion after remove my indoor unit casing, without taking out the filter, started spraying water and wash just like that, i was stun (lol) but i did not correct him as this part i can clean myself, after spraying water, he just wipe it for the sake of wiping and in some case, water was still dripping from the cover. Same goes to the 'roller' or whatever it is called, water spray but i still see dirt coming out and he just stopped, and later tell me, all these can't clean 100% one, and wiping dry for the sake of wiping. Install back, and turn on aircon to dry -_- i know this is his standard, in the end, i just want him to finish it and go, everything was finish like 20 - 25 mins for 4 units
Next day morning, i discover there is 'metal rubbing' or 'high pitch' sound from 1 of the unit, i get them to come back to check, unfortunately their available slot is 2 weeks later, as slot proposed by them is not convenient for me. The same guy come back, he also not sure what is the problem, so what he did is remove everything and install back, but this time round, more careful and inform me to observe, and if anything happen i should contact ME. I did not argue with him, but if any issue going to happen, my intention will be going back to them and they are going to coordinate everything and find solution for me, not me going directly to ME. By the way, i have 5 years extended warranty with them.
Conclusion: Every company, even a good one, sometime will have such people that will bring down their company reputation. I can be very biased when i write this by only highlighting the bad thing and forgo the good one done by them, which what most people is always doing, but i choose not to, as i still believe this is a one time issue with this particular guy.
P.S. How is everyone that installed their aircon? Possible to share on your experience