Apple S$38 battery replacement now available.

[amitkhetan]

Anyone got there battery replaced yet in sg?

 

[speedster4005]

are they going to update our ios also? or just replace battery only?

Only replace the battery, they will leave the OS/data intact.

Question is will they replace the battery as long as you're willing to pay for it or must it fail their battery diagnostics test first??

As per my last battery replacement in November for an iPhone 6 (out-of-warranty), they just ran diagnostics, but the battery health is still marked as "Normal." They just asked me whether to proceed or not, I told them to proceed.

Now, the tricky part is with this reduced pricing, will they charge S$38 for no-issue batteries or the old price of S$118? I'll be dropping by this weekend to have another iPhone 6 battery replacement, so let's see how it goes.

 

[ragnarok95]

For battery replacement in QCD, they will inspect and list down all the default parts before they go ahead with the battery replacement.

No sure how does apple orchard carry out.

 

[reddevil0728]

For battery replacement in QCD, they will inspect and list down all the default parts before they go ahead with the battery replacement.

No sure how does apple orchard carry out.

What do you mean by default parts?

 

[singagents]

For battery replacement in QCD, they will inspect and list down all the default parts before they go ahead with the battery replacement.

No sure how does apple orchard carry out.

Will it apply to any phone?

 

[Carnage]

What's wrong with wanting to be sure the battery is changed with a new one? It's a fair question with a simple answer. No need write so much.

No one knows. Even if they tell you it's new and you find out it's not, what can you do? Sue them?

 

[Arandalo]

Only replace the battery, they will leave the OS/data intact.




As per my last battery replacement in November for an iPhone 6 (out-of-warranty), they just ran diagnostics, but the battery health is still marked as "Normal." They just asked me whether to proceed or not, I told them to proceed.

Now, the tricky part is with this reduced pricing, will they charge S$38 for no-issue batteries or the old price of S$118? I'll be dropping by this weekend to have another iPhone 6 battery replacement, so let's see how it goes.

Do update and let us know how it went

 

[ragnarok95]

Sorry i mean defect part, like chips, cracks, scratches all these.

 

[Matrock5]

For battery replacement in QCD, they will inspect and list down all the default parts before they go ahead with the battery replacement.

No sure how does apple orchard carry out.

Same as apple orchard I am here now. The guy will inspect and use his torch to check

Sent from Xiaomi REDMI 4X using GAGT

 

[Matrock5]

Sorry i mean defect part, like chips, cracks, scratches all these.

They also ask me any modification to the hard ware and water related defects

Sent from Xiaomi REDMI 4X using GAGT

 

[gnixer]

By rights can ask back for your old battery?

 

[reddevil0728]

They also ask me any modification to the hard ware and water related defects

Sent from Xiaomi REDMI 4X using GAGT

You modified your iPhone?

 

[reddevil0728]

By rights can ask back for your old battery?

By right no, by left I think also no.

 

[frizee]

Only replace the battery, they will leave the OS/data intact.




As per my last battery replacement in November for an iPhone 6 (out-of-warranty), they just ran diagnostics, but the battery health is still marked as "Normal." They just asked me whether to proceed or not, I told them to proceed.

Now, the tricky part is with this reduced pricing, will they charge S$38 for no-issue batteries or the old price of S$118? I'll be dropping by this weekend to have another iPhone 6 battery replacement, so let's see how it goes.

For those interested... Here goes...

During my Genius Bar Appointment, did a diagnostic and the battery shows Normal too (I just got a replacement iPhone 6+ on Jan 2017 BUT it is super duper laggy). I asked how long will it take and she says 2-3 hours, however, no stock, so gotta wait 5-7 Days for stock to arrive, then Apple will call you to make an appointment to head down for the Battery replacement. Also, the staff told me that I have the whole of 2018 to decide, and if i want to replace, just re-book another Genius Bar Appt.

Replacement fee she confirms it will cost $38.

 

[ragnarok95]

Same as apple orchard I am here now. The guy will inspect and use his torch to check

Sent from Xiaomi REDMI 4X using GAGT

Oh, torch to shine only? QCD one they will inspect your phone and list out all the dents/scratches/chips then they will ask you to sign then they will go ahead with the replacement.

 

[renfred89]

That’s true. But in this case shouldn’t it be logical to assume that the privilege is only extended to affected users with genuine wear and tear below expected levels?

I don’t think all users are affected by the slow down since it depends on the condition of battery, and that means not all get the 38 dollars privilege?

Only Apple can tell you if one qualifies or not while it won’t extend the blanket offer to all phones..

It matters, as the $38 fee seems to be conditional where replacement of the battery is needed according to the ambiguous statement by Apple.

Apple could, if they deem ur battery to be still in good functioning condition, refuses $38 replacement fee and instead charges you $118

Posted with iPhone X HardwareZone Forums app

 

[Matrock5]

Oh, torch to shine only? QCD one they will inspect your phone and list out all the dents/scratches/chips then they will ask you to sign then they will go ahead with the replacement.

Nono torch shine is just one of them he inspected my phone twice and check for all defects etc

Sent from Xiaomi REDMI 4X using GAGT

 

[Matrock5]

For those interested... Here goes...

During my Genius Bar Appointment, did a diagnostic and the battery shows Normal too (I just got a replacement iPhone 6+ on Jan 2017 BUT it is super duper laggy). I asked how long will it take and she says 2-3 hours, however, no stock, so gotta wait 5-7 Days for stock to arrive, then Apple will call you to make an appointment to head down for the Battery replacement. Also, the staff told me that I have the whole of 2018 to decide, and if i want to replace, just re-book another Genius Bar Appt.

Replacement fee she confirms it will cost $38.

Super duper Laggy is due to battery issue? For mine I need to change because I need to charge 2x each day and the batt run out v fast. Why did u get a replacement batt?

Sent from Xiaomi REDMI 4X using GAGT

 

[kopi22]

One more thing, Apple will only replace your battery if it falls below 80%. So if it is at 95% capacity after 100 charges and it failed to deliver peak voltage required for optimal performance, they will not change for you even if under warranty.

Hmm.. how would I know if mine is below 80%???

 

[renfred89]

Hmm.. how would I know if mine is below 80%???

okay this question every one is asking and every one is replying, no one bothers to read what we all replied.

whether is it 80 % or what, that is just one criteria, apple looks at other conditions of the battery to compute a score for the battery health, which in turn decided by software whether or not this battery needs to be replaced.

According to latest issue press release, apple acknowledged the issue and is now offering a replacement of battery for out of warranty products in concern at a reduced price. So your battery must first be tested against the software which apple service centre has, before you can replace it at $38.

Soon enough, apple will introduce a feature in iOS which you can see the insights of your battery so that you know or not your battery needs to be replaced, without making a trip down to run the software at service centre or genius bar..