so how 's the memopad ? isit smooth?nvr used ASUS products before.
How far away were you from the router?
The 5GHz wifi band has better signal quality vs the 2.4GHz one, but had noticeably shower range
The tests carried out by some reviewers did note that the HD7 did support both the wifi bands, but some have had issues with the 5GHz band it seems
Add: before I forget, try using the WPS connection feature of your router has it
router is less than a metre away from me. i have no problems connecting to my other devices (phone and imac). only encountering problem with the hd7. tried the WPS method but didnt work. using the asus n56u router
Try shifting the router's operating frequency down to 2.4GHz
If that doesn't work, check the history of devices connected to the router at once and see if it might have hit the device allowance limit, if it has that option
If neither of the above works, try connecting to a different router or 3G/4G tethering
If that doesn't work either, you'll wanna either get it exchanged or repaired
any idea whether hd7 supports dual band wifi n? just got mine and it couldn't detect my 5ghz band.
For your info, the Asus MeMO Pad HD 7 does NOT support dual band Wi-Fi. Source from me and verified by Asus Tech Support. Beware there are tech reviewers out there who do not know their stuff.How far away were you from the router?
The 5GHz wifi band has better signal quality vs the 2.4GHz one, but had noticeably shower range
The tests carried out by some reviewers did note that the HD7 did support both the wifi bands, but some have had issues with the 5GHz band it seems
Add: before I forget, try using the WPS connection feature of your router has it
Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
My name is May and it's my pleasure to help you with your problem.
For this issue, I'm so sorry that this kind of product does not support 5GHz networks. Sorry for bring you any inconvenience and thank you for your kindly understanding.
If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.
Wish you have a nice day!
Best regards,
Customer Service Center
ASUSTek Computer Inc.
---------- Original Message ----------
Sent : 2013/10/7 18:58:37
To : "techsupport@asus.com"
Subject : <TSD> Eee Pad ASUS MeMO Pad HD 7
[CASEID=WTM20131008025837847]
Apply date : 2013/10/07 18:58:37(UTC Time)
[Product Information]
Product Type : Eee Pad
Product Model : ASUS MeMO Pad HD 7
Operating System : Android
[Problem Description]
Hi. I have a dual-band router but I cannot connect my MeMO Pad HD 7 to the 5GHz
band on Wi-Fi. Does ASUS MeMO Pad HD 7 support 5GHz networks? Thank you.
For your info, the Asus MeMO Pad HD 7 does NOT support dual band Wi-Fi. Source from me and verified by Asus Tech Support. Beware there are tech reviewers out there who do not know their stuff.
For your info, the Asus MeMO Pad HD 7 does NOT support dual band Wi-Fi. Source from me and verified by Asus Tech Support. Beware there are tech reviewers out there who do not know their stuff.
i am sorry if this sounds like a silly qn but can i charge my memopad hd7 using my samsung charger? as it seems to fit perfectly.. & the original charger is qt a hassle to use since it requires an adapter..
