renfred89
Arch-Supremacy Member
- Joined
- Nov 11, 2007
- Messages
- 17,520
- Reaction score
- 19
Singtel got back to me with a Pinoy CSO. He keep insisting that its normal for me to get 350mbps download and 500mbps upload citing "different speedtest portal" will give different result.
He ask me to open Youtube HD video and to see if i can load vid3o. Which doesnt make sense, Im on fibre of course it will load fast but Im still not within the advertised range of download rate.
I asked him then which speedtest website singtel recommend? Ill do the test there and show you the result. He say singtel dont recommend any speedtest portal. Waste time only, got a feeling their SOP is to blame the user and speedtest portal.
then you report this and let the team come down and have a look lor. sure got some ways to resolve the issue..
if they come down and tested on their laptop and its within normal range, then you gotta find out if your device got problem or not..
