BOC SmartSaver

[vsvs24]

Newly added but done a few transactions prior. Would think is the amount that is concerned. I suggest do in a few batches of small amount next time if you dont want any potential hassle.

The transfer went thru days ago but locked my rest of funds days later bcos they couldnt reach me to verify. They should had hold that transaction first and call me immed to verify like other bank did.

How much you transfer out ? 100k one lump sum ?

 

[devion]

when does all the bonus interests be credited in? I received 3 of them on 9th, seems like my credit card spend bonus interest to be too low. I used the Qoo card to pay hospital bill thru health buddy.

 

[piyozz]

Anyone having issue with the boc app? My biometric log in got deactivated for some reasons, I used password to log in to activate few times. But it keeps going back to using password. Wonder what's wrong

 

[HoGnix]

Anyone having issue with the boc app? My biometric log in got deactivated for some reasons, I used password to log in to activate few times. But it keeps going back to using password. Wonder what's wrong

Same for me.

 

[Squaredot]

Newly added but done a few transactions prior. Would think is the amount that is concerned. I suggest do in a few batches of small amount next time if you dont want any potential hassle.

The transfer went thru days ago but locked my rest of funds days later bcos they couldnt reach me to verify. They should had hold that transaction first and call me immed to verify like other bank did.

BOC checking is strict, which I'm glad in a way.
A few years back I also kena checked. I can't remember how much were my transactions but should be below 200k.
I missed their few calls and the branch manager snail mail me a letter telling me to call them by (date) else they will freeze my account.
I called, verified the transactions with the manager and everything is fine again.

 

[itchying]

BOC checking is strict, which I'm glad in a way.
A few years back I also kena checked. I can't remember how much were my transactions but should be below 200k.
I missed their few calls and the branch manager snail mail me a letter telling me to call them by (date) else they will freeze my account.
I called, verified the transactions with the manager and everything is fine again.

They did not even send me any sms or mail or email before that froze my account. After i called their hotline, still got to wait for them to call me back. The correct way is to hold that transaction, informed immediately in some way to customer such as pop up screen and call or sms the customer asap. One foreign bank did that i am glad they did this way too to protect customer.

 

[Squaredot]

They did not even send me any sms or mail or email before that froze my account. After i called their hotline, still got to wait for them to call me back. The correct way is to hold that transaction, informed immediately in some way to customer such as pop up screen and call or sms the customer asap. One foreign bank did that i am glad they did this way too to protect customer.

I guess different checks for different banks?
BOC is doing a backend check for suspicious ML transactions so checks are performed after things are done and dusted

So far no banks have stopped my transfers but there are calls on the next day to "verify" the FAST transactions.
Curious to know which foreign bank hold your transaction

 

[itchying]

I guess different checks for different banks?
BOC is doing a backend check for suspicious ML transactions so checks are performed after things are done and dusted

So far no banks have stopped my transfers but there are calls on the next day to "verify" the FAST transactions.
Curious to know which foreign bank hold your transaction

Cimb. If for ml, then y large inflow dont check but check large outflow?

 

[Squaredot]

Cimb. If for ml, then y large inflow dont check but check large outflow?

mine was checked when I spoke to their manager.

 

[vsvs24]

They did not even send me any sms or mail or email before that froze my account. After i called their hotline, still got to wait for them to call me back. The correct way is to hold that transaction, informed immediately in some way to customer such as pop up screen and call or sms the customer asap. One foreign bank did that i am glad they did this way too to protect customer.

Still not resolved ? They still holding your money in the account ?

 

[itchying]

Still not resolved ? They still holding your money in the account ?

Its resolved. But i am hesitant whether to put more funds in for now.

 

[vsvs24]

Its resolved. But i am hesitant whether to put more funds in for now.

I actually feel more at ease with BOC than other banks. They are rigid but with scam cases nowadays, it is a good thing. Look at those scam cases. A lot of them are under DBS which values convenience over controls. Scammers can just raise transfer limits and take up loans without further authentication.

One of my BOC credit card had 4 unauthorized transactions a few years back. When I saw the SMS after waking up and called the bank to block the card, I was told the card was already blocked because the bank had already flagged it as suspicious activity. Maybe because the card was dormant for many years and transactions were in USD. The fraud transactions was reversed after submitting dispute form.

 

[itchying]

I actually feel more at ease with BOC than other banks. They are rigid but with scam cases nowadays, it is a good thing. Look at those scam cases. A lot of them are under DBS which values convenience over controls. Scammers can just raise transfer limits and take up loans without further authentication.

One of my BOC credit card had 4 unauthorized transactions a few years back. When I saw the SMS after waking up and called the bank to block the card, I was told the card was already blocked because the bank had already flagged it as suspicious activity. Maybe because the card was dormant for many years and transactions were in USD. The fraud transactions was reversed after submitting dispute form.

Well the way they did to my acct did not stop scammers from taking money away from my account at all. Not only that, it caused inconvenience to me and most importantly, the stress and worry that my own fund has been frozen without warning and i have to be on 24 7 to wait for their call to like a servant to them to unfreeze my funds.

 

[devion]

Anyone knows whether card payment to SInghealth qualifies for the bonus interest for credit card spends? My recent smart saver account does not seem to qualify for it, have called BOC to help check. Would like to find out if anybody here knows.

 

[Trazora]

Anyone knows whether card payment to SInghealth qualifies for the bonus interest for credit card spends? My recent smart saver account does not seem to qualify for it, have called BOC to help check. Would like to find out if anybody here knows.

pay singhealth via what? health buddy/healthhub app? anyway the TnC not much exclusions, so should qualify assuming not paid via AXS

 

[ice_angel]

One of my humans opened a BOC account in end Aug and made some transactions in Sep.. some 4 digits, some lower 5 digits.
Then sometimes later BOC also called to verify. My human confirmed that they are all eligible transactions and the transferee is family member. Then the staff asked whether it is possible to reduce such big amount transaction, my human answer 'If BOC can have very good interest rate for the account, then I don't need to transfer here and there'. Then the BOC staff also got nothing to say.
But anyway, BOC are still my favorite account. Putting lease attention to it every month and yet still can get good interest.

 

[ekardo]

So u are a bot or you are a human? And ur account or your human account?

Cannot understand.

 

[vsvs24]

Anyone knows whether card payment to SInghealth qualifies for the bonus interest for credit card spends? My recent smart saver account does not seem to qualify for it, have called BOC to help check. Would like to find out if anybody here knows.

Any update ?

 

[devion]

Any update ?

CSO on phone said will contact me via email within 3 working days, today 3rd day, so will see.

 

[devion]

Yes my credit card spends on Health buddy counts, they called me & said bonus interest is credited after they have checked.