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ice_angel

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BOC debit card with AXS? I called BOC a few weeks ago about this. They were very enthusiastic about this issue. Call me back a few times to get the details. But in the end they said it is not about my card, it is about their system and the AXS system. The last CSO who called said their IT team said there is a timeout in the transaction and hence fail. But they cannot do anything about it....
 

pcmdan

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BOC debit card with AXS? I called BOC a few weeks ago about this. They were very enthusiastic about this issue. Call me back a few times to get the details. But in the end they said it is not about my card, it is about their system and the AXS system. The last CSO who called said their IT team said there is a timeout in the transaction and hence fail. But they cannot do anything about it....


Agree. I also lodged the problem to them few months back (when I was faced with the issues). At that point people were saying I did not try hard enough.

They were helpful as well. However they say there is nothing they could do.

Anyway on subsequent days I try it works. Sometimes it works sometimes it doesn't. If on a day I try 3 times it doesn't work.i will just wait till next day. Different days different result.
 

Cumzilla

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BOC debit card with AXS? I called BOC a few weeks ago about this. They were very enthusiastic about this issue. Call me back a few times to get the details. But in the end they said it is not about my card, it is about their system and the AXS system. The last CSO who called said their IT team said there is a timeout in the transaction and hence fail. But they cannot do anything about it....

clearly shows their IT team sucks when other banks card no such issues
 

zumaba

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clearly shows their IT team sucks when other banks card no such issues

Not really an IT issue I belive. It seems AXS might have made things difficult for BOC. I called AXS and was told no BOC debit card was accepted for AXS.

But it actually din accept on its AXS machines, somehow eAXS can?
 

Trazora

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Not really an IT issue I belive. It seems AXS might have made things difficult for BOC. I called AXS and was told no BOC debit card was accepted for AXS.

But it actually din accept on its AXS machines, somehow eAXS can?

Yes eAXS accept any mastercard issued in Singapore
 
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Trazora

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Bro can point to me pls? I look around cant find the scheduled to choose date of transfer. Only giro / fast / meps etc.

Sorry I cannot find it, think I remembered wrongly. There is scheduled bill payment but no scheduled transfer.
 

IcYFl4mEz

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Sorry I cannot find it, think I remembered wrongly. There is scheduled bill payment but no scheduled transfer.

Ya... Same cant find only bill payment can. Sian so simple stuff also dont want make it available
 

shpesft

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My extra savings interest seem to be off. Supposed to be 0.6% but when I worked it out, seems to be 0.51% only. Not sure why.
 
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